In-Demand Customer service consultant Jobs in Brisbane, Qld

Claims Consultant, REST
TAL —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Analysis skills
Quick Apply
Banking Consultant, Contact Centre - Suncorp Bank (Multiple Vacancies)
ANZ Banking Group —Brisbane QLD
- 8 hour shift
- Hybrid work
- Customer service
- Communication skills
Contact Centre - Customer Contact Specialist
AVEO —Newstead QLD
- $29.98 an hour
- Full-time
- Sales
- Customer service
- Microsoft Office
- Health insurance
- Parental leave
Quick Apply
6d
Customer Contact Specialist
AVEO —Newstead QLD
- $29.98 an hour
- Full-time
- Sales
- Customer service
- Microsoft Office
- Health insurance
- Parental leave
Quick Apply
Sales Consultant - Queen St Mall - Brisbane QLD - Australia
Travelex —Brisbane QLD
- Part-time
- Sales
- Communication skills
- Paid training
- Parental leave
Travel Contact Centre Sales Consultant - Brisbane
G Adventures —Brisbane QLD
- Weekend availability
- Sales
- Customer service
- Office
- Annual leave
- Parental leave
Project Admin
Green Life Windows —Woodridge QLD
- $80,000 - $85,000 a year
- Full-time
- Construction experience
Quick Apply
8d
Employment Consultant
APM Employment Services —Indooroopilly QLD
- Full-time
- Sales
- Business development
- Recruiting
- Parental leave
- Employee assistance program
Quick Apply
Project Coordinator
Webexpenses —Brisbane QLD
- $85,000 a year
- Full-time
- CRM software
- Salesforce
- Administrative experience
- Health insurance
- Life insurance
Quick Apply
Customer Care Consultant (Payroll) - Remote
Employment Hero —Brisbane QLD
- Full-time
- Remote
- Salesforce
- Financial services
- AI
- Parental leave
Quick Apply
Consultant
BUSY Ability —Logan Central QLD
- $65,000 - $73,000 a year
- Full-time
- Customer service
- Administrative experience
- Presentation skills
- Parental leave
- Employee assistance program
12d
Employment Consultant
genU —Browns Plains QLD
- $65,957 - $73,697 a year
- Full-time
- Customer service
- Microsoft Office
- University
- Annual leave
- Employee assistance program
Membership Consultant
Genesis Health and Fitness Windsor —Windsor QLD
- $55,000 - $70,000 a year
- Full-time
- Sales
- Customer service
- Business development
Quick Apply
11d
Membership Consultant
Total Fusion Chermside —Chermside QLD
- Weekend availability
- Sales
- Customer service
- Time management
Quick Apply
Implementation Consultant
HSI —Brisbane QLD
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Microsoft Office
- Tuition reimbursement
- Employee assistance program
Quick Apply
4h
Key Account Manager - Data Centres
Siemens —Bowen Hills QLD
- Full-time
- Hybrid work
- Sales
- Business development
- No degree
Customer Service/Sales Consultant
The Automotive Group —Brendale QLD
- $35 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Paid training
- Employee discount
Quick Apply
7d
Business Insurance Sales Consultant
BizCover —Brisbane QLD
- $55,000 - $60,000 a year
- Full-time
- Remote
- Sales
- Communication skills
- Work from home
Quick Apply
Sales Consultant | Mount Gravatt (full-time)
Goodlife Health Clubs —Upper Mount Gravatt QLD
- $65,000 a year
- Full-time
- First Aid Certification
- Gym membership
Quick Apply
Sales and Service Consultant
RACQ —Eight Mile Plains QLD
- $35.12 an hour
- 8 hour shift
- Hybrid work
- Sales
- Senior Secondary Certificate of Education
- No degree
- Work from home
- Employee discount
4d

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Claims Consultant, REST

TAL -
Brisbane QLD

Quick Apply

Job Details

Full-time

Benefits

Insurance services

Qualifications

Management
Analysis skills
REST
Workday

Full Job Description

Company Description

Competitive Salary + Bonus + Annual Reviews
Flexible Work Hours | Hybrid Model
Wellbeing Benefits – Mental, Physical & Financial Support
Enjoy benefits such as discounted insurance, health and well-being programs, and a range of employee benefits to support

Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we're driven by big ambitions and empower to create better products and services.

Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.

Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance.

So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer.

Job Description

As a Claims Consultant within our Group space for our REST fund, you will manage life insurance claims from start to finish, providing a seamless experience for our customers.

In this role you will:

A key focus of this role involves providing a best-in-class customer and client (e.g. advisers, trustees, fund administrators) experience, including regular communication in relation to the status of claims and managing expectations, to deliver on quality health and claim outcomes.
Independently managing a portfolio of TPD and IP claims end-to-end
Assess, analyse, calculate and finalise claims payments
Active engagement of external treating doctors, rehabilitation consultants as well as in house medical and legal specialists and delivering timely outcomes for our customer
Provide exceptional customer service in accordance with our philosophy, policy and claims procedures
Participate in case conferences, peer case discussions, and instructing third party service providers

Qualifications

Life insurance claims management experience within Group policy - IP and/or TPD claims experience is ideal OR;
Workers Compensation or Return to Work claims management experience with an Allied Health background
Strong analytical, problem-solving & time-management skills
Excellent communication & empathy to support customers during challenging times.
Solid understanding of injuries, illnesses and treatment

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:

An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

#LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

Quick Apply

Refine Your Search

customer service consultant jobs in brisbane, qld

Claims Consultant, REST

Banking Consultant, Contact Centre - Suncorp Bank (Multiple Vacancies)

Contact Centre - Customer Contact Specialist

Customer Contact Specialist

Sales Consultant - Queen St Mall - Brisbane QLD - Australia

Travel Contact Centre Sales Consultant - Brisbane

Project Admin

Employment Consultant

Project Coordinator

Customer Care Consultant (Payroll) - Remote

Consultant

Employment Consultant

Membership Consultant

Membership Consultant

Implementation Consultant

Key Account Manager - Data Centres

Customer Service/Sales Consultant

Business Insurance Sales Consultant

Sales Consultant | Mount Gravatt (full-time)

Sales and Service Consultant

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