In-Demand Customer consultant Jobs in Brisbane, Qld

Claims Consultant, REST
TAL —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Analysis skills
Quick Apply
Backpackers Wanted! Travel Australia, make friends!
Aus Solar Co —Brisbane QLD
- $30 - $40 an hour
- Full-time
- Hospitality
- Sales
- Customer service
Quick Apply
12d
Banking Consultant, Contact Centre - Suncorp Bank (Multiple Vacancies)
ANZ Banking Group —Brisbane QLD
- 8 hour shift
- Hybrid work
- Customer service
- Communication skills
Ultra Beauty Consultant | FT, PT & Casual Opportunities Available
Chemist Warehouse —Mount Ommaney QLD
- Part-time
- Sales
- Customer service
- Merchandising
- On-the-job training
- Employee assistance program
Contact Centre - Customer Contact Specialist
AVEO —Newstead QLD
- $29.98 an hour
- Full-time
- Sales
- Customer service
- Microsoft Office
- Health insurance
- Parental leave
Quick Apply
2d
Customer Service Centre Consultant
Toll Group —Brisbane QLD
- Full-time
- Organisational skills
- Communication skills
- Time management
4d
Customer Care Consultant (Payroll) - Remote
Employment Hero —Brisbane QLD
- Full-time
- Remote
- Salesforce
- Financial services
- AI
- Parental leave
Quick Apply
Customer Experience Consultant
Karmo Pty Ltd —Brisbane QLD
- Up to $75,000 a year
- Full-time
- CRM software
- Customer service
- Communication skills
- Fuel card
- Parental leave
Quick Apply
1d
Customer Service/Sales Consultant
The Automotive Group —Brendale QLD
- $35 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Paid training
- Employee discount
Quick Apply
4d
Customer Relationship Consultant
Bank of Queensland —Newstead QLD
- Full-time
- Parental leave
- Employee assistance program
Travel Contact Centre Sales Consultant - Brisbane
G Adventures —Brisbane QLD
- Weekend availability
- Sales
- Customer service
- Office
- Annual leave
- Parental leave
Customer Contact Specialist
AVEO —Newstead QLD
- $29.98 an hour
- Full-time
- Sales
- Customer service
- Microsoft Office
- Health insurance
- Parental leave
Quick Apply
Strong Communicators Needed for An Airbnb Luxe Home Consultant Project - Brisbane, AU
Lifted, an Upwork Company™ —Brisbane QLD
- Contract
- Hospitality
- Customer service
- English
Quick Apply
Storage Consultant
Storage King —Kingston QLD
- Full-time
- Sales
- Customer service
- Communication skills
- Annual leave
- Parental leave
10d
Customer Experience Consultant
Michael Hill —Greater Brisbane QLD
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Time management
- Employee assistance program
8d
Project Admin
Green Life Windows —Woodridge QLD
- $80,000 - $85,000 a year
- Full-time
- Construction experience
Quick Apply
4d
Patient Liason Support Officer
Queensland Government —Brisbane QLD
11d
Project Coordinator
Webexpenses —Brisbane QLD
- $85,000 a year
- Full-time
- CRM software
- Salesforce
- Administrative experience
- Health insurance
- Life insurance
Quick Apply
Customer Service Consultant
Tunstall APAC —Eagle Farm QLD
- Part-time
- Hybrid work
- Sales
- Customer service
Quick Apply
Customer Experience Consultant
Employment Hero —Brisbane QLD
- Up to $75,000 a year
- Full-time
- CRM software
- Customer service
- AI
- Fuel card
- Parental leave
13h

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Claims Consultant, REST

TAL -
Brisbane QLD

Quick Apply

Job Details

Full-time

Benefits

Insurance services

Qualifications

Management
Analysis skills
REST
Workday

Full Job Description

Company Description

Competitive Salary + Bonus + Annual Reviews
Flexible Work Hours | Hybrid Model
Wellbeing Benefits – Mental, Physical & Financial Support
Enjoy benefits such as discounted insurance, health and well-being programs, and a range of employee benefits to support

Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we're driven by big ambitions and empower to create better products and services.

Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.

Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance.

So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer.

Job Description

As a Claims Consultant within our Group space for our REST fund, you will manage life insurance claims from start to finish, providing a seamless experience for our customers.

In this role you will:

A key focus of this role involves providing a best-in-class customer and client (e.g. advisers, trustees, fund administrators) experience, including regular communication in relation to the status of claims and managing expectations, to deliver on quality health and claim outcomes.
Independently managing a portfolio of TPD and IP claims end-to-end
Assess, analyse, calculate and finalise claims payments
Active engagement of external treating doctors, rehabilitation consultants as well as in house medical and legal specialists and delivering timely outcomes for our customer
Provide exceptional customer service in accordance with our philosophy, policy and claims procedures
Participate in case conferences, peer case discussions, and instructing third party service providers

Qualifications

Life insurance claims management experience within Group policy - IP and/or TPD claims experience is ideal OR;
Workers Compensation or Return to Work claims management experience with an Allied Health background
Strong analytical, problem-solving & time-management skills
Excellent communication & empathy to support customers during challenging times.
Solid understanding of injuries, illnesses and treatment

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:

An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

#LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

Quick Apply

Refine Your Search

customer consultant jobs in brisbane, qld

Claims Consultant, REST

Backpackers Wanted! Travel Australia, make friends!

Banking Consultant, Contact Centre - Suncorp Bank (Multiple Vacancies)

Ultra Beauty Consultant | FT, PT & Casual Opportunities Available

Contact Centre - Customer Contact Specialist

Customer Service Centre Consultant

Customer Care Consultant (Payroll) - Remote

Customer Experience Consultant

Customer Service/Sales Consultant

Customer Relationship Consultant

Travel Contact Centre Sales Consultant - Brisbane

Customer Contact Specialist

Strong Communicators Needed for An Airbnb Luxe Home Consultant Project - Brisbane, AU

Storage Consultant

Customer Experience Consultant

Project Admin

Patient Liason Support Officer

Project Coordinator

Customer Service Consultant

Customer Experience Consultant

I want to receive the latest job alert for customer consultant in brisbane, qld

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