In-Demand caller Jobs in brisbane, qld

Customer Success Team Member | 12 Month FTC (Mat Leave Cover) | Lighting Illusions
Lighting Illusions —Acacia Ridge QLD
- $55,000 - $60,000 a year
- Full-time
- Customer service
- ERP systems
- Data entry
- Work from home
- Employee discount
Quick Apply
2d
Client Care Counsellor
Telus Health —Brisbane QLD
- Full-time
Administration Officer - Rapid Access to Community Care
Queensland Government —Brisbane QLD
- Full-time
- Communication skills
- Negotiation
8d
Senior Worker - Psychosocial and Complex Mental Health
World Wellness Health and Medical Clinic —Woolloongabba QLD
- $104,821 - $111,857 a year
- CRM software
- Microsoft Office
- Analysis skills
Quick Apply
Womensline - Immediate Response Practitioner
DVConnect —Brisbane QLD
- $38.65 - $47.97 an hour
- Part-time
- Bachelor's degree
- Computer skills
- Social Work
- Employee assistance program
Quick Apply
Claims Support Officer
Coles Group —Mount Gravatt QLD
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Employee stock purchase plan
Senior Medical Receptionist
Stride —Woolloongabba QLD
- $36 - $38 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
7d
Senior Associate - Medico Legal Advisory Service (open to location)
Avant —Brisbane QLD
- Part-time
- Hybrid work
- Time management
9d

I want to receive the latest job alert for caller in brisbane, qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

caller jobs near brisbane, qld

Administrative Officer jobs in Brisbane QLD

Customer Success Manager jobs in Mascot Nsw

Customer Service jobs in Perth Wa

Assistant Store Manager jobs in Melbourne Vic

Customer Success Manager jobs in Melbourne Vic

Customer Success Manager jobs in Remote

Airport Customer Service jobs in Melbourne Vic

Senior Counselor jobs in New South Wales

Visa Sponsorship, Counselor jobs in Queensland

Counselor jobs in Campbellfield Vic

Visa Sponsorship, Psychotherapist, Counselor jobs in Western Australia

Career Counselor jobs in Clarinda Vic

Mental Health Technician jobs in Melbourne Vic

Mental Health Technician jobs in Hervey Bay Qld

Allied Health Assistant jobs in New South Wales

Allied Health Assistant jobs in Central Coast Nsw

Mental Health Technician jobs in Perth Wa

Mental Health Technician jobs in Moorabbin Vic

Support Worker No Drivers Licence Required jobs in Sydney Nsw

Executive Support Officer jobs in Brisbane Qld

Customer Success Team Member | 12 Month FTC (Mat Leave Cover) | Lighting Illusions

Lighting Illusions
Acacia Ridge QLD

Quick Apply

Job Details

Full-time
$55,000 - $60,000 a year
2 days ago

Benefits

Employee mentoring program
Work from home
Employee discount
On-site parking

Qualifications

Multilingual
Customer service
ERP systems
NetSuite
Data entry

Full Job Description

Full-Time Customer Service - Maternity Leave Position
Lighting Illusions is a leading Australian retailer of lighting and fans, dedicated to enhancing homes nationwide. We are experiencing significant growth and are looking for a driven, ambitious, and high-energy Customer Success Superstar to join our Head Office team in Acacia Ridge on a 12-month fixed term contract.

We don’t just "answer phones" - we provide a premium experience for our online customers. This is a high-impact role for someone who takes pride in smashing KPIs and stays cool when the pace picks up.

The Role
Working within our busy Online Department, you will be the heartbeat of our customer operations. You’ll be the voice of our brand, managing everything from initial inquiries to complex operations like returns. We need a "solutions-focused" thinker - someone who can multitask across various digital platforms with speed and precision, ensuring every customer receives a seamless, high-quality experience even when the pace is high.

Key Responsibilities

You will be handling high volumes of customer inquiries via phone and email with speed, accuracy, and flair.
Manage end-to-end online order functions, including quotes, follow-ups, and returns.
Proactively work toward (and exceed) daily service and operational KPIs.
Turn complex issues into "easy wins" for our customers and the team.
Support the Customer Success team in optimising daily processes to keep our department running like a well-oiled machine.

To Excel in This Role, You Will Bring:

The Experience: 2+ years in a fast-paced, high-pressure professional customer service or sales position.
Thrives Under Pressure: A busy day doesn't wear you down, it winds you up. You think sharper, move faster, and connect better when there's energy in the room and plenty on your plate.
KPI Obsession: A proven track record of meeting and exceeding targets. You like seeing the results of your hard work at the end of the day.
Tech-Savvy Brain: You are tech-savvy, comfortable navigating multiple systems in a paperless environment.
Communication Mastery: Exceptional written and verbal skills - you can turn a frustrated caller into a lifelong "fan".
Meticulous Detail: You have an eagle eye for detail and a proactive, "can-do" attitude.

Bonus Points For:

Experience with NetSuite or similar ERP systems.
Product knowledge in lighting, fans, or home improvement.
Previous experience in a dedicated online support or national service desk role.

What’s In It For You?

A positive, supportive, and inclusive team environment with professional development and mentorship.
Monday to Friday office hours. No weekends!
Opportunity for growth-we are expanding nationally and love to promote our top performers.
Convenient free on-site parking and potential for WFH flexibility after a successful probationary period.

Ready to Apply?
We are looking for an enthusiastic individual ready to start as soon as possible. To be considered, your application must include:

A Resume detailing your previous roles and your experience hitting targets.
A Cover Letter addressed to the Customer Success Manager answering:
How you stay sharp and keep things moving when the office is at its busiest and the inbox is overflowing.
What is your go to TV show for a weekend binge- watch?
How long is your daily commute to Acacia Ridge?

Join the team and help us light up Australia!

Job Type: Full-time

Pay: $55,000.00 – $60,000.00 per year

Benefits:

Employee discount
Employee mentoring program
Work from home

Ability to commute/relocate:

Acacia Ridge QLD: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

Customer service: 1 year (Preferred)

Language:

English (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

caller jobs in brisbane, qld

Customer Success Team Member | 12 Month FTC (Mat Leave Cover) | Lighting Illusions

Client Care Counsellor

Administration Officer - Rapid Access to Community Care

Senior Worker - Psychosocial and Complex Mental Health

Womensline - Immediate Response Practitioner

Claims Support Officer

Senior Medical Receptionist

Senior Associate - Medico Legal Advisory Service (open to location)

I want to receive the latest job alert for caller in brisbane, qld

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected