In-Demand Product support Jobs in Brendale, Qld

Home Assessor
Auto & General Holdings —North Lakes QLD
- Organisational skills
- Time management
- Parental leave
- Employee discount
Quick Apply
Stock Supervisor
Spotlight —North Lakes QLD
- Full-time
- Supervising experience
- Employee assistance program
Retail Merchandiser
BIG Brand Influence Group —Deception Bay QLD
- $32.79 an hour
- Organisational skills
- Communication skills
Quick Apply
Information Officer Supervisor
Queensland Government —Brisbane QLD
10d
Installation Coordinator
G.James —Narangba QLD
- Full-time
- Customer service
- Administrative experience
- Manufacturing
- Employee assistance program
18h
Team Member
EG Group —Brendale QLD
- $26.70 an hour
- Part-time
- Customer service
- POS
- Parental leave
- Fuel discount
10d
Target Strathpine - Customer Service Assistant
Target Corporation —Strathpine QLD
- Employee discount
Freelance IT Event Technician
One World Rental - Global Event Technology —Brisbane QLD
- $30 - $32 an hour
- Weekend availability
- Hospitality
- POS
- In-person
Quick Apply
1d
Customer Service Specialist
Great Southern Bank —North Lakes QLD
Retail Planogram Merchandiser - Stafford - QLD
CROSSMARK Australia —Stafford QLD
- $32.79 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
Fulfilment Operations Co-worker
IKEA —North Lakes QLD
- $28.31 an hour
- Part-time
- Annual leave
- Parental leave
12d
Testing Technician
Australian Red Cross Lifeblood —Kelvin Grove QLD
- From $35.53 an hour
- Full-time
- Laboratory
- Laboratory experience
- Parental leave
- Employee assistance program
1d
Implementation & Activation Executive
WPP Media —Brisbane QLD
4d
Store Team Member
Woolworths Supermarkets —Albany Creek QLD
- Part-time
Store Manager/Assistant Manager- QLD
Miniso Winky Australia Pty Ltd —North Lakes QLD
- From $28.12 an hour
- Full-time
- Management
- Sales
- Merchandising
- Employee assistance program
- Employee discount
Quick Apply
8d
Administration Support Officer - Community Care
Ozcare —North Lakes QLD
- $44.32 an hour
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Employee assistance program
13d
Product Analyst
iSelect —Brisbane QLD
Stock Control Supervisor
Auto Parts Group —Brendale QLD
- Full-time
- ERP systems
- Microsoft Office
- Warehouse experience
- Parental leave
- Employee assistance program
Quick Apply
13d
Sales Consultant | Rothwell (casual)
Goodlife Health Clubs —Rothwell QLD
- First Aid Certification
- Gym membership
Quick Apply
Support Systems Analyst
Boeing RIV Site —Enoggera QLD
- Hybrid work
7d

I want to receive the latest job alert for product support in brendale, qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

product support jobs near brendale, qld

IT Technician jobs in Brisbane QLD

Administrative Assistant jobs in North Lakes QLD

Information Officer jobs in Brisbane QLD

Retail Sales Associate jobs in Macquarie Fields Nsw

Retail Sales Associate jobs in Hoppers Crossing Vic

Casual Sales Assistant jobs in Sydney Nsw

Retail Assistant, Glassons jobs in Sydney Nsw

Retail jobs in Highpoint Shopping Centre Vic

Retail Sales Associate jobs in Rowville Vic

Retail jobs in South Perth Wa

Retail Sales Associate jobs in Andergrove Qld

It Technician jobs in Gosford Nsw

Security Technician jobs in Sydney Nsw

It Technician jobs in Melbourne Vic

Laboratory Technician jobs in Rmit University Vic

It Technician jobs in Clayton Vic

It Technician jobs in Canning Vale Wa

Retail Sales Associate jobs in Morley Wa

Sales Assistant jobs in Melbourne Vic

Retail Sales Associate jobs in Narrabeen Nsw

Home Assessor

Auto & General Holdings -
North Lakes QLD

Quick Apply

Job Details

Permanent

Benefits

Parental leave
Employee discount
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Renovation
Organisational skills
Construction estimating
Time management

Full Job Description

The role

Our Desktop Home Assessors are responsible for the end-to-end management of allocated claims. Focusing on establishing the cause, scope, and cost of insured claims and associated restoration, repair, or rebuilding of damaged property whilst developing and maintaining excellent customer service.

You will work closely with Auto & General’s panel of restorers & suppliers to ensure they complete repairs to our customers’ homes to a high standard and for a fair and reasonable price.

What you’ll be doing

Assess the damage

Virtually review reports and photos to validate claimed event-related damage and repair costs, determine damage causation, apply the Product Disclosure Statement (PDS) for appropriate levels of cover, and provide justified decision recommendations aligned with regulatory frameworks.
Identify and manage claim risks and prepare suitable contingencies, ensuring site safety and correctly authorising emergency (make safe) work.
Handle complaints & identify vulnerable/high care customers; effectively understanding and managing any potential impacts of decisions and providing timely escalation where required.

Scope the damage

Produce detailed damage scope and cost documentation and review it against supplier quotes.
Leverage an advanced level of technical knowledge and consistently demonstrate an understanding of Escape of Liquid and Fire insured events, engaging specialists and industry experts as required.
Align the repair methodology with PDS coverage and limitations, such as matching material parameters.

Negotiate outcomes

Negotiate with repairers and customers to determine sustainable and competitive repair costs, including managing scope and cost variations and challenging line items and repair methodology.
Make approval decisions regarding work commencement, contents, temporary accommodation, and cash settlements.
Project manage repairs to ensure adherence to agreed cost, time, and quality standards, conducting virtual inspections and liaising with suppliers.
Identify and detail repair defects, manage rectifications, and escalate to relevant teams when appropriate as well as identifying and reporting service breaches.
Review and approve repair invoices for payment at negotiated milestones or on completion of repairs.

Qualifications & Experience

Residential building/renovation & extensive estimating experience is essential.
Experience in managing quality building work and enhancing customer satisfaction.
Background in reviewing and determining accurate scopes of work.
Demonstrated communication, negotiation & conflict resolution handling ability, along with exceptional time management & organisational skills.
Proven experience in building effective business relationships with all stakeholders.
Insurance experience is preferred.

The benefits of working at A&G

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

product support jobs in brendale, qld

Home Assessor

Stock Supervisor

Retail Merchandiser

Information Officer Supervisor

Installation Coordinator

Team Member

Target Strathpine - Customer Service Assistant

Freelance IT Event Technician

Customer Service Specialist

Retail Planogram Merchandiser - Stafford - QLD

Fulfilment Operations Co-worker

Testing Technician

Implementation & Activation Executive

Store Team Member

Store Manager/Assistant Manager- QLD

Administration Support Officer - Community Care

Product Analyst

Stock Control Supervisor

Sales Consultant | Rothwell (casual)

Support Systems Analyst

I want to receive the latest job alert for product support in brendale, qld

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected