Job description
Trade Waiter - Front of House
The European Restaurant–Melbourne VIC
$75,000 - $85,000 per annum
Full time
Trade Waiter
The European Restaurant and The City Wine Shop
Melbourne VIC
Management (Hospitality & Tourism)
Full time
Leadership opportunity at one of Melbourne’s most iconic restaurant groups
Ongoing personal development, wine tours and industry training
Highly competitive salary
The European encompasses well-known restaurants and bars The City Wine Shop, Siglo and The Melbourne Supper Club
Situated opposite the grandeur of Parliament House and next to the vibrancy and colour of the Princess Theatre, The European is one of Melbourne’s revered hospitality operators.
The owners are looking for an exceptional hospitality professional to join and lead their dedicated, passionate team. The European Restaurant was recently awarded Good Food Guide Award - One Hat and we are incredibly proud.
The Role
As a professional trade waiter, you will be reporting directly to the Restaurant Manager, you will:
Drive continuous improvement across all areas of service
Consistently work days
Liaise with wine buyers and administration staff to ensure operational efficiencies
Train junior staff and oversee sections in the restaurants.
Skills and Experience
The successful applicant will have at least 3 years’ experience in the hospitality sector along with experience in:
Communicating clearly, respectfully, and patiently with customers and staff alike
Attend staff briefings
Setting up the restaurant and checking all supplies are topped up.
Answer phone calls and make reservations on behalf of clients
Greet customers, presenting them with menus and wine lists
Liaise with chefs regarding menus, upcoming specials, and customer dietaries
Taking orders and inputting into POS system correctly (making sure all dietaries are mentioned)
Serving food and beverages as per our service guidelines
Monitoring the maintenance of equipment and inventory levels
Ensuring cleanliness and hygiene of spaces
Upholding HR & OH&S policies
Problem solving under pressure
In return we offer:
Opportunity to work with an award-winning wine selection and diverse by the glass offering
Access to our extensive wine training program, often including visiting local producers and international winemakers and WSET Level 2 courses
Cheese training from our staff at the Spring Street Grocer
5-day roster, 2 straight days off
No split shifts
You must hold a valid Victorian RSA certification and WSET certificate 2 or 3 would be desirable.
This is a busy, senior role suited to an astute, people person who is passionate about inspiring a dedicated, experienced team to consistently go out of their way to create memorable experiences for our customers. If this sounds like you, please apply.
Job Type: Full-time
Pay: $75,000.00 – $85,000.00 per year plus superannuation
Benefits:
Schedule:
Supplementary Pay:
Experience:
- Trade waiter: Relevant Certificate 3 or 4 and/or a year experience
Work Authorisation:
Work Location: In person
Job Type: Full-time
Pay: $75,000.00 – $85,000.00 per year
Benefits:
- Employee discount
- Professional development assistance
Work Location: In person
