Workplace Injury Commission (WIC)
Melbourne
$201,315 per annum (plus super) + excellent mentoring and support
- Enjoy rewarding work, a respectful culture, and the support you need to thrive
- Competitive remuneration, flexibility, and incredible benefits
- Play a key role supporting WIC as we help injured Victorians find a way forward
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The impact you'll have:
At the Workplace Injury Commission, we've helped thousands of injured workers and employers to resolve their disputes and move forward with their lives. We're a robust Victorian Government statutory authority that's making an impact.
The Practice Group Manager is a key leadership position within WIC. In this position, you will lead and manage a team of Arbitration Officers, Hearing Support Officers and Case Support Officers, ensuring the delivery of high-quality, timely and accessible arbitration services. Your work will directly support the fair, informal and cost-effective resolution of workers' compensation disputes.
Harnessing your leadership skills, you will inspire confidence, engender enthusiasm in others and motivate the Arbitration team to work to a common purpose. You will champion best practice in arbitration, ensuring delivery of a consistent and high-quality arbitration service.
As a member of WIC's leadership team, you will work collaboratively with other leaders to identify and actively respond to employee, stakeholder and service challenges. This role actively supports and leads the delivery of WIC's organisational strategy, ensuring a workplace that is physically and psychologically safe, where employees are highly engaged, trained and supported to deliver service excellence.
Who we're looking for:
To succeed in this role, you will have:
- Qualification or significant relevant experience in at least one of the following: Alternative Dispute Resolution, Law, Psychology, Occupational Health and Safety, Social Science.
- Sound knowledge of the Accident Compensation Act 1985 (ACA), the Workplace Injury Rehabilitation and Compensation Act 2013 (WIRCA), and the workers compensation scheme in Victoria.
- Ability to lead arbitration or tribunal hearings consistently in a fair, impartial, and informal manner which are procedurally fair and which establish and maintain the independence and authority of WIC.
- Appropriate qualifications or experience to conduct arbitrations or tribunal hearings and lead a team of independent statutory decision makers, with appropriate knowledge and high level experience in statutory decision-making.
- Experience in Alternative Dispute Resolution (ADR) and interpreting legislation within a dispute resolution jurisdiction or framework.
- Ability to provide written and oral statements reasons for determinations in a well-structured, concise and clear manner and in plain English, demonstrating a clear path of reasoning for the determination that is legally correct.
For further information, please refer to our position description which you can access through our careers site.
Resolution matters. And so do you.
We're a stable, purpose-driven organisation that offers you meaningful work, a welcoming and vibrant team culture, and a range of benefits, including:
- Competitive remuneration, plus generous allowances and reimbursements for study, wellbeing and home-office working.
- More leave when you need it most - flexible leave arrangements tailored to you.
- Access to our 24/7 holistic mental health and wellbeing program for you and your family.
- A progressive and supportive work environment with experienced leaders who are invested in you.
Here are some of the things we hope you'll love about working with us:
- Help Victorians find a way forward
As a Practice Group Manager Arbitration, you'll play a vital role in supporting WIC to help injured workers and employers overcome some of the most challenging times of their lives.
- Find support and relationships that count
Respect is a key value here. We trust and empower you to be your best self, at work and home.
- Respect today, shape tomorrow
Bring your diverse thinking and help make us even better.
- Be rewarded for your contribution
We offer you real professional development opportunities plus a wide range of rewards and benefits to help you thrive.
Visit our careers site to find out more and read the stories of our incredible people.
Want to help us shape a brighter future? Join us.
Take your career to the next level with the Workplace Injury Commission. To apply, please submit your resume and cover letter via the link by midnight, Wednesday 24th June 2026.
Please note: Applications will be reviewed throughout the application period, and interviews may commence before the application period expires.
WIC is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. If you require assistance or adjustments to fully participate in the application or interview process for this role, please contact us via email [email protected]
In accordance with our Privacy Policy and Collection Statement, as part of the recruitment process, WIC may collect and use information relevant to assessing your suitability for the role and our organisation.
Only people with the right to work in Australia may apply for this position. You will be required to undergo a National Police Check as part of the recruitment process. Successful candidates will be required to provide evidence of their COVID-19 vaccination status or medical exemption prior to commencing employment.
