Sr. Associate - BCM - Mortgage & Loan Origination Services
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Inviting applications for the role of Process Developer Customer care -Credit Verification Responsibilities: - Ensure operations and strategies and procedures are aligned with general company goals and in accordance with other functions. - Develop communicate and implement medium to long-term operating policies strategies and tactics that may involve the interpretation and application of broader guidelines. - Has ultimate accountability for the function and provides the highest level of advice and recommendations when required. - Maintain high compliance levels by setting a high standard for file - Manage workflow from a national queue promptly - Complete credit verification checks to ensure application input is meeting our bank policy and responsible lending requirements. - Reaching and maintaining a high level of credit verification/assessment and compliance standards - Leading Pro Actively monitoring Credit Risk requirements within an agreed Risk Appetite and managing Non-Compliance promptly - Ensure Continuing Education points are achieved and maintained - Meet core role requirements and achieving performance K Pls such as throughput/productivity and qua Iity - Provide timely and quality responses to Brokers and Customers - Work in the interests of the team sharing knowledge and assisting colleagues as appropriate or other teams as specified by line management - Minimum
Qualifications
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
Certifications
Certified Cloud Security Professional (CCSP) - International Information System Security Certification Consortium (ISC²)International Information System Security Certification Consortium (ISC²), Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, CompTIA Security+ - ComptiaComptia, ISO 27001 Lead Auditor - IRCLASSIRCLASS, Microsoft Certified: Azure Security Engineer Associate - MicrosoftMicrosoft
Required Skills
Account Maintenance, Banking Capital Markets, Cash Application, Credit Portfolio Management, Loan Servicing, Personal Banking, Retail Banking, Wealth Management
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
BCM - Mortgage & Loan Origination Services
Remote Type -
Hybrid
Work Shift -
Day Job (Australia)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.