Why work with us?
At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team !
With the vision to be Australia’s most sustainable region - Connected. Liveable. Thriving , our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.
About the Role
The Arts, Heritage and Libraries Branch enriches the lives of Sunshine Coast residents and visitors through cultural leadership, learning opportunities, community connections and memorable experiences. As part of a passionate team, you'll help deliver modern, accessible library services that inspire curiosity, support digital inclusion and strengthen community wellbeing.
As a Library Officer, you will deliver outstanding customer service while supporting the day-to-day operation of Sunshine Coast Libraries. From assisting customers with information and digital resources to delivering engaging programs, events and learning opportunities, you'll play an important role in creating welcoming library spaces that connect people with knowledge, technology and community.
Key Responsibilities
- Deliver exceptional customer service and information assistance
- Promote and facilitate library programs, events and learning sessions
- Support reference, technology and digital literacy services
- Maintain library collections, displays and welcoming library spaces
About you
- You are a customer-focused professional who enjoys helping people access information, resources and services. Your communication skills allow you to build positive relationships with customers from diverse backgrounds.
- You thrive in a team environment and bring a collaborative, can-do attitude. You're proactive, adaptable and committed to delivering high-quality service outcomes.
- You are confident using technology and eager to learn new systems and applications. You enjoy supporting others to develop their digital skills and embrace emerging technologies.
- You are comfortable delivering programs and engaging with groups of all ages, from children's literacy activities to community learning and digital education sessions.
- Certificate III in Library and Information Services, a similar qualification, or equivalent professional experience
- Active Blue Card or the ability to obtain one prior to commencement
Pre-Employment Medical Required
Essential to your success is physical agility and the level of fitness, strength and dexterity to carry out labouring and frequent heavy lifting & bending. As such, appointment to this position is subject to completion of a pre-employment medical assessment.
Our Culture & Employee Benefits
Council is committed to creating an inclusive, culturally diverse , healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:
- Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities.
- Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
- Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.
How to apply
Your written application should include:
- A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile . Keep the key responsibilities in mind when addressing this criteria; and
- A current resume or curriculum vitae.
Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.
Further Information
Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.
To learn more about Council’s vision and projects, you can view the Corporate Plan 2025-2030 .
For specific enquiries contact Amanda Kennedy during business hours on 07 5435 3104 .
At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.
