In-Demand community & human services occupations Jobs in bendigo, vic

Customer Service Officer
Portable Long Service Authority —Bendigo VIC
- $62,104 - $79,753 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Work from home
- Parental leave
9d
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Government schools —Bendigo VIC
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Learning Specialist Range 3 - Pedagogy
Government schools —Bendigo VIC
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Assistant Principal-Wellbeing & Engagement
Government schools —Bendigo VIC
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Government schools —Bendigo VIC
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Customer Service Officer
Portable Long Service Authority —Bendigo VIC
The Authority plays an important role in allowing workers in the community services, contract cleaning and security industries to build up long service benefits…
$62,104 - $79,753 a year
9d
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community & human services occupations jobs near bendigo, vic

Customer Service Officer

Portable Long Service Authority
Bendigo VIC

Apply Now

Job Details

Full-time
$62,104 - $79,753 a year
9 days ago

Benefits

Long service benefits
Work from home
Parental leave
Employee assistance program

Qualifications

Customer service
Organisational skills
Communication skills

Full Job Description

Overview

Work Type: Ongoing - Full-time

Salary: $62,104 - $79,753

Grade: VPS 2

Occupation: Customer service

Location: Loddon Mallee - Greater Bendigo

Reference: VG/1926983

As a Customer Service Officer, you’ll support employers and workers by providing clear, consistent information about the Portable Long Service Benefits Scheme and helping maintain an accurate register. Your role involves handling phone and email enquiries, completing administrative tasks, and contributing to projects and operational priorities. You’ll receive strong support and training from experienced Team Leaders and have opportunities to develop your skills in a positive, team‑focused environment, making a meaningful impact while building your career.

Part-time arrangements may be considered for this role.

About us

The Portable Long Service Authority (the Authority) is a self-funded statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Authority plays an important role in allowing workers in the community services, contract cleaning and security industries to build up long service benefits based on time in their industry rather than with a single employer. We foster an inclusive and collaborative culture that celebrates achievements and allows everyone to contribute to our success.

About the role

As a Customer Service Officer, you'll support employers and workers by providing clear, consistent information about the Portable Long Service Benefits Scheme and helping maintain an accurate register. Your role involves handling phone and email enquiries, completing administrative tasks, and contributing to projects and operational priorities. You'll receive strong support and training from experienced Team Leaders and have opportunities to develop your skills in a positive, team‑focused environment, making a meaningful impact while building your career.

Part-time arrangements may be considered for this role.

About you

As the Customer Service Officer, you will possess:

Excellent customer service skills, with the ability to manage inbound and outbound calls and emails supported by strong, clear verbal and written communication skills.
Ability to quickly learn, accurately apply and adhere to regulations, established processes and guidelines.
The ability to foster productive working relationships with stakeholders, customers and team members.
Proven organisational skills, including the ability to effectively manage multiple tasks and an ability to determine priorities and to meet deadlines in pressure situations.
The ability to uphold and work towards our values of Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights

Why work at the Authority

Located in the heart of Bendigo, where you can enjoy a modern and collaborative working environment with open plan workspaces, fully equipped meeting rooms, and state-of-the-art facilities
We value work-life balance and offer hybrid working options, including two days of work from home per week
You can benefit from above award wages and annual salary increases under the Victorian Public Service Enterprise Agreement
Generous leave entitlements, along with paid study leave, paid parental leave, purchased leave and more
Learning and development opportunities, annual performance plans, public sector networking, along with on the job learning and development
Your well-being is important to us, which is why we offer a free and confidential Employee Assistance Program, as well as other health and well-being initiatives

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and cover letter addressing the key selection criteria (Max. 1 page).

Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

We welcome applicants from a diverse range of backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, LGBTIQ, people with disability, as diversity and inclusion drives our success.

Applications close Monday 8 June 2026 at 11.59pm

Posted

25 May 2026

Apply Now

Refine Your Search

community & human services occupations jobs in bendigo, vic

Customer Service Officer

Attendance/ 1st Aid & Administration Support

Ed Support Level 1-Range 3 - Refocus Coordinator

Teacher

Learning Specialist Range 3 - Pedagogy

Assistant Principal-Wellbeing & Engagement

Classroom Teacher - Generalist /Literacy

Generalist Arts Teacher

Classroom Teacher - Maths & Science

Classroom Teacher - English & Humanities

Other jobs to consider

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