In-Demand Application support Jobs in Bendigo, Vic

Application Support Analyst – IT (Pharma / GxP)
HCLTech —Bendigo VIC
- $110,000 - $120,000 a year
- Full-time
- Hybrid work
- SQL
- Scripting
- Agile
Quick Apply
9d
IT Technician
Teknik Consulting —Strathfieldsaye VIC
- $37 - $45 an hour
- Part-time
- English
- Working with children
- Education
- Relocation assistance
Quick Apply
Pathology Collector Reliever
Healius Corp. —Epsom VIC
- Part-time
- Blood sampling
- Communication skills
- Paid training
- Health insurance
11d
Administration Officer
La Trobe University —Bendigo VIC
- From $84,084 a year
- Full-time
- University
- Working with children
- Recruiting
9d
Environment Protection Officer
Environment Protection Authority —Bendigo VIC
- $81,496 - $98,955 a year
- Full-time
- On-the-job training
10d
Head of Client Service Centre
State Trustees Limited —Bendigo VIC
- $179,181 - $202,097 a year
- Full-time
- Hybrid work
- AI
- Communication skills
- Analytics
- Employee assistance program
4d
Help Desk Engineer
Leidos —Junortoun VIC
- Full-time
- Administrative experience
- No degree
- Leadership
- Annual leave
Network Administrator
Leidos —Junortoun VIC
- Full-time
- Annual leave
Technology Application Specialist
William Adams —Bendigo VIC
- Full-time
- Computer skills
- Health insurance
Disability Support Worker (Casual)
Elevo Care —Bendigo VIC
- $36.23 - $42.74 an hour
- Day shift
- First Aid Certification
- In-person
- Communication skills
Quick Apply
Justice Officer
Department of Justice and Community Safety —Bendigo VIC
- $62,104 - $79,753 a year
- Temporary
- Computer skills
Community Housing Officer
YWCA —Bendigo VIC
- $46.70 - $49.16 an hour
- Full-time
- Hybrid work
- Management
- Working with children
- Work from home
- Parental leave
Quick Apply
Scheduler - Child Protection
Department of Families, Fairness and Housing —Bendigo VIC
- Overtime
- Recruiting
Sales Assistant (Casual)
Autobarn —Bendigo VIC
- Customer service
- Recruiting
- Organisational skills
- Parental leave
Quick Apply
Retail Sales Assistant
Baby Bunting —Bendigo VIC
- $15.09 - $30.18 an hour
- Part-time
- Customer service
- Parental leave
- Employee assistance program
9d
Technology Application Specialist
William Adams Pty Ltd —Bendigo VIC
- Computer skills
- Health insurance
Casual Sales Assistant - Bendigo
The Salvation Army —Long Gully VIC
- Weekend availability
- Customer service
- POS
- Communication skills
- Employee assistance program
- Employee discount
9d
IT Service Desk Administrator
Hazeldenes —Lockwood VIC
- Weekend availability
Quick Apply
10d
Administration Support
Bendigo Health —Bendigo VIC
- $29.58 - $32.70 an hour
- Part-time
10d
Legal Assistant
Victoria Legal Aid —Bendigo VIC
- $67,350 - $81,080 a year
- Part-time
- Hybrid work
- Microsoft Office
- Communication skills
- Work from home
- Employee assistance program
4d

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Application Support Analyst – IT (Pharma / GxP)

HCLTech -
Bendigo VIC

Quick Apply

Job Details

Full-time
$110,000 - $120,000 a year
9 days ago

Qualifications

ITIL Certification
BMC Remedy
SQL
ITIL
IT support
Scripting
ServiceNow
Agile
Application support
Business
Communication skills
Control-M

Full Job Description

About the Company

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.

Are you ready to be an important part of this ever-transformational journey?

At HCLTech Australia, we value the unique perspective and contributions of all individual people to apply for this role.

About the Role

Location: Bendigo

About the Role

We are looking for an experienced Application Support Analyst to support critical IT applications within a regulated pharmaceutical environment.

This role focuses on L1/L2 production support, ensuring system availability, issue resolution, and compliance with GxP and ITIL service management standards.

You will work closely with business users, infrastructure teams, vendors, and quality teams to maintain reliable and compliant application operations.

Key ResponsibilitiesApplication Support & Service Operations

Provide L1/L2 support for business-critical applications
Diagnose and resolve incidents, service requests, and system issues
Manage tickets in line with SLAs and ITIL processes
Communicate clearly with stakeholders on status and resolutions

Incident, Problem & Change Management

Handle incidents with priority-based resolution and escalation
Support root cause analysis and problem management activities
Participate in change deployments, testing, and release activities

Monitoring & Compliance

Monitor application performance, batch jobs, and integrations
Maintain support documentation, SOPs, and knowledge base
Ensure adherence to GxP, data integrity, and validation standards

Stakeholder Collaboration

Work with business, IT, quality, and vendors to resolve issues
Identify trends and support continuous service improvement initiatives

Required Skills & Experience

5+ years’ experience in Application Support / Production Support / IT Support
Strong understanding of ITIL processes (Incident, Problem, Change)
Experience supporting enterprise or business-critical systems
Ability to troubleshoot:
Applications
Interfaces / integrations
Batch processes
User access issues
Experience with ticketing tools (ServiceNow, Remedy, etc.)
Strong communication and stakeholder management skills

Preferred Experience

Experience in pharmaceutical / biotech / regulated environments
Knowledge of GxP, CSV, data integrity, and validation
Exposure to systems such as:
Lab systems (LabX, qPCR, FTIR)
SCADA / manufacturing systems
Middleware / integration platforms
ITIL certification (preferred)

Why Us:

We are one of the fastest-growing large tech companies in the world, with offices in 50+ countries across the globe and 219,000 employees. Our company is extremely diverse with 165 nationalities represented. We offer the opportunity to work with colleagues across the globe. We offer a virtual-first work environment, promoting a good work-life integration and real flexibility. We offer comprehensive benefits for all employees. We are a certified great place to work and a top employer in 17 countries, offering a positive work environment that values employee recognition and respect.

Equal Opportunity Statement

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, Aboriginal and Torres Strait Islander people or any other protected classification, in accordance with federal, state, and/or local law.

Candidate Data Privacy Notice | HCL Technologies

We are committed to respecting your privacy and for the protection of your personal data. Your personal data will be collected and processed in line with our candidate privacy notice: https://www.hcltech.com/candidate-privacy-notice. This privacy notice will help you to understand what personal data we collect about you, how we use this personal data, and what rights you have regarding your personal data. By replying to this email or submitting any personal data to HCLTech, you acknowledge that you have read and understood the candidate privacy notice and have provided your consent to the processing of your data for recruitment purposes as described in the privacy notice.

Job Type: Full-time

Pay: $110,000.00 – $120,000.00 per year

Work Authorisation:

Australia (Preferred)

Work Location: Hybrid remote in Bendigo VIC

Quick Apply

Refine Your Search

application support jobs in bendigo, vic

Application Support Analyst – IT (Pharma / GxP)

IT Technician

Pathology Collector Reliever

Administration Officer

Environment Protection Officer

Head of Client Service Centre

Help Desk Engineer

Network Administrator

Technology Application Specialist

Disability Support Worker (Casual)

Justice Officer

Community Housing Officer

Scheduler - Child Protection

Sales Assistant (Casual)

Retail Sales Assistant

Technology Application Specialist

Casual Sales Assistant - Bendigo

IT Service Desk Administrator

Administration Support

Legal Assistant

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