- Heavy Industry or Industrial experience essential
- 80% of your time on technical support and 20% developing customer relationships
- Work closely with internal sales and service teams to deliver outstanding after-
Technical Service & Sales Specialist | Heavy Industry or Industrial Experience Required | Step Off the Tools!
Turn Your Technical Experience into a Technical Sales Career!
- Heavy Industry or Industrial experience essential
- Join a company with decades of success in the machinery industry
- Supportive, close-knit team based in Blacktown
- Company vehicle + commission + genuine career progression
About the Company
Our client is a market-leading supplier of machinery and mechanical equipment, backed by decades of industry experience and a reputation for technical excellence. Servicing customers across a range of heavy industry and industrial sectors, they combine premium products with exceptional customer support.
Despite their continued growth, they've maintained a supportive, team-focused culture where people are genuinely valued, achievements are celebrated, and long-term careers are built.
The Opportunity
Are you an experienced Service Technician, Field Service Engineer, Mechanical Fitter, Maintenance Technician, or Mechanical Engineering Graduate with a background in
heavy industry or industrial environments?
If you're ready to step away from the tools and into a customer-facing technical role, this is the perfect opportunity. You'll use your industry knowledge to solve customer problems, provide technical advice, and build long-term relationships—spending approximately
80% of your time on technical support and
20% developing customer relationships and sales opportunities.
Your Responsibilities
- Provide expert technical advice and troubleshooting support to customers.
- Build strong relationships with existing clients and identify opportunities to grow accounts.
- Visit customer sites across NSW (with occasional interstate travel) to provide demonstrations and technical support.
- Attend industry trade shows and customer events.
- Work closely with internal sales and service teams to deliver outstanding after-sales support.
- Recommend equipment and technical solutions tailored to customer requirements.
About You
To be successful, you'll bring:
- Proven experience working within heavy industry or industrial environments is essential.
- Experience in industries such as manufacturing, mining, construction, steel, materials handling, processing, engineering, or similar industrial sectors will be highly regarded.
- Experience as a Service Technician, Field Service Engineer, Mechanical Fitter, Maintenance Technician, or in a similar mechanical role.
- Strong mechanical aptitude and fault-finding skills.
- A genuine desire to transition into technical sales and customer relationship management.
- Excellent communication skills with the ability to explain technical concepts clearly.
- A Mechanical Engineering qualification is highly regarded but not essential.
- Current driver's licence and intermediate Microsoft Office skills.
Why Join This Business?
- Step off the tools into a rewarding technical sales career.
- Competitive salary plus commission and a fully maintained company vehicle.
- Work with an established leader in the machinery industry.
- Supportive leadership and a collaborative team culture.
- Clear career progression into senior technical sales and account management.
- Regular team celebrations and a business that genuinely invests in its people.
If you have a background in
heavy industry or industrial environments and are looking to leverage your technical expertise in a commercial role with real career progression, we'd love to hear from you.
Apply today and take the next step in your career.