In-Demand Service desk team leader Jobs in Barangaroo, Nsw

Customer Contact Centre Officer
Pickles Auctions —Sydney NSW
- Full-time
- Remote
- Customer service
- Organisational skills
- Communication skills
- Work from home
- Parental leave
7d
Front Desk Reception Staff
Contour Clinics —Sydney NSW
- Customer service
Bell Desk Supervisor
SOFITEL —Sydney NSW
- Weekend availability
- Hospitality
- Customer service
- Leadership
Quick Apply
9d
Front Office Supervisor
SOFITEL —Sydney NSW
- Full-time
- Microsoft Office
- Supervising experience
- First Aid Certification
- Parental leave
- Employee assistance program
Quick Apply
3d
Customer Service Supervisor
ICC Sydney —Sydney NSW
- Call employer
- Customer service
- Supervising experience
- Communication skills
- Health insurance
- Parental leave
Service Delivery Team Leader – Sydney
Convergint Technologies —Sydney NSW
- Management
- Leadership
- Communication skills
Overnight Front Office All Rounder
AccorHotel —Sydney NSW
- Part-time
- Customer service
- Communication skills
- Hotel experience
Quick Apply
Service Desk Analyst
Fujitsu —Sydney NSW
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
Service Desk Manager
Credit Corp —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- AI
- Health insurance
- Employee assistance program
4d
Membership Manager | Willoughby
Fitness First —Chatswood NSW
- From $80,000 a year
- Full-time
- CPR Certification
- Sales
- Customer service
- Gym membership
Quick Apply
Store Operations Support Administrator
EssilorLuxottica —North Sydney NSW
- Full-time
- Hybrid work
- Senior Secondary Certificate of Education
- Hotel experience
IT Help Desk Team Leader
The Missing Link —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- Leadership
- Free food
Quick Apply
12d
Workplace Concierge & Reception
DAB-Jones Lang LaSalle (NSW) Pty Ltd —North Ryde NSW
- Full-time
- Hospitality
- SharePoint
- Cleaning
- Health insurance
- Parental leave
Quick Apply
Assistant Manager Front Office
SOFITEL —Sydney NSW
- Full-time
- Hospitality
- Microsoft Office
- First Aid Certification
- Parental leave
- Employee assistance program
Quick Apply
1d
Facilities Administrator/Receptionist
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Part-time
- AI
Quick Apply
Team Leader - Front Office
Park Hyatt Sydney —Sydney NSW
- Full-time
- Microsoft Office
- Front desk
- Computer skills
- Parental leave
- Employee assistance program
Service Desk & Field Support Team Lead – Centres of Excellence
TAFE NSW —Meadowbank NSW
- $168,598 a year
- Temporary
- No degree
8d
Hotel Concierge Attendant
Crown Resorts —Sydney NSW
- 8 hour shift
- Hospitality
- Customer service
- Hotel experience
- Employee discount
PRACTICE ASSISTANT / FRONT OF STAFF
The Footwork Clinic —Chatswood NSW
- Part-time
- Clinic
Receptionist Sydney, New South Wales
Bupa —Sydney NSW
- Full-time
- Health insurance
- Gym membership
10d

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Customer Contact Centre Officer

Pickles Auctions -
Sydney NSW

Apply Now

Job Details

Full-time
7 days ago

Benefits

Work from home
Parental leave
Employee assistance program

Qualifications

Customer service
Organisational skills
Communication skills

Full Job Description

Salary:

100% work from home. Flexible location

Location:

Sydney City

Employment Type:

Full-Time Max. Term.

Department:

Digital - Customer Contact Team 1

ABOUT THE ROLE

6-month contract | Remote

We are looking for a collaborative customer service superstar to join our Customer Contact Centre team, dedicated to delivering high quality and responsive customer service to our valued customers. At Pickles our mission is to win customers for life by making their experience awesome and that starts with you!

In this role you will be working remotely, Monday to Friday (8am-5pm).

As the first point of contact for inbound enquiries, you will be responsible for:

Answering customer queries in a friendly and efficient manner, providing accurate information every time
Empathetically listening to and understanding our customer’s needs.
Managing queries through a variety of channels such as phone, email & chat.
General admin, data entry and record keeping ensuring a clear chain of events
Problem-solving and complaints handling in a timely manner, escalating where necessary.
Developing and maintaining a working knowledge of the Pickles business and processes
Providing current and accurate information during every interaction
Collaborating with the wider marketing and innovation team on projects and outbound opportunities
Contributing to the improvement of processes.

ABOUT YOU

A successful Contact Centre Officer will have:

Exceptional communication and organisational skills
Demonstrated experience in customer service and excellent phone manner.
Ability to prioritise, multi-task and problem solve under pressure.
Demonstrated ability to source accurate information quickly and effectively to resolve customer requests.
Self-motivated, driven and customer centric.
Enjoy working within a fast-paced environment.
Available between hours of 8 am - 8 pm AEST
Share our core values – Excellence, Innovation, Safety, Teamwork & Integrity

WHY WORK FOR PICKLES

Since 1964, Pickles has powered trusted marketplaces that bring people together, delivering value for our customers whilst remaining authentic. We are the Australian leaders in asset remarketing across industrial, motor vehicles, salvage, mining, oil & gas, agriculture industries and employ a broad team of specialists to make this happen.

Pickles offers a variety of employee benefits and programs that make being part of our team truly rewarding:

Up to five extra days of leave each year and ability to earn an annual bonus after a qualifying period
Cash vouchers and formal recognition awards
Study assistance to support relevant courses or qualifications with robust career pathways available
Paid parental leave for primary and secondary carers
Bonus for referring talented people who join and succeed at Pickles
Access to the employee assistance program for you and your family

Applying for a remote role?

Pickles will supply a laptop and docking station, as well as role-specific equipment like a headset if it’s required. The candidate is responsible for all other elements their remote working environment, including but not limited to: reliable internet connection, dedicated workspace that is safe and free from distractions, as well as providing necessary furniture and equipment such as a desk, chair, screens, keyboard, mouse, and any other peripherals required to perform their role effectively.

We value diversity and inclusion and encourage Aboriginal and Torres Strait Islander peoples and those from diverse backgrounds to apply.

Only suitable candidates will be contacted. Reference and criminal history checks apply. Internal applicants must have completed 6 months’ probation.

Visit our website at www.pickles.com.au to find out more!

Apply Now

Refine Your Search

service desk team leader jobs in barangaroo, nsw

Customer Contact Centre Officer

Front Desk Reception Staff

Bell Desk Supervisor

Front Office Supervisor

Customer Service Supervisor

Service Delivery Team Leader – Sydney

Overnight Front Office All Rounder

Service Desk Analyst

Service Desk Manager

Membership Manager | Willoughby

Store Operations Support Administrator

IT Help Desk Team Leader

Workplace Concierge & Reception

Assistant Manager Front Office

Facilities Administrator/Receptionist

Team Leader - Front Office

Service Desk & Field Support Team Lead – Centres of Excellence

Hotel Concierge Attendant

PRACTICE ASSISTANT / FRONT OF STAFF

Receptionist Sydney, New South Wales

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