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Desktop Support Officer
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This role will provide onsite/ on-call assistance to end users within the organization’s desktop computing environment in a timely and accurate fashion to…

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Customer Service Officer

Linde -
Ballina NSW

Apply Now

Job Details

Benefits

Opportunities for advancement

Qualifications

Customer service
Communication skills
Time management

Full Job Description

Elgas Limited

Customer Service Officer

Ballina (NSW), Australia | req28200

What you will enjoy doing

In this role you will set up new domestic and commercial accounts
Report all opposition activities, market trends, product developments, and price differences to Customer Service Manager
Manage allocated aspects of debtor control for customers. Adhere to all company statutory regulations relating to LP Gas
You will also perform duties such as stock transfers, inventory stock-takes, account reconciliation, mailing, and banking when required
Responsible for all administrative aspects including full reconciliation, stock level records and end of month completion, on a daily basis
Further you will process all deliveries received from allocated list of drivers, including mail-outs, data check/update, invoices & HS Screen

What makes you great

You must demonstrate technical competence, applies knowledge and experience, understands and supports cross-functional relationships, makes objective and fact-based decisions
Recognizes process improvement opportunities
You must understand local strategies and working practices, respects diversity, works effectively in a team and contributes to team results and delivers customer focused solutions
Be proficient in dealing with a wide range of queries over the phone
You also have excellent time management, verbal and written communication skills
Previous retail or customer service experience would be highly regarded

Why you will love working with us

Are you looking for challenges? We face them every day and we know we grow by mastering them. Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives. One thing is for sure – while we love working with our customers, there is no compromise on being compliant. We do business with our customers with integrity.

What we offer you!

Elgas is an equal opportunity employer and encourages applications from diverse demographics, including Indigenous Australians and people with a disability. We're local, with service centers around the country to ensure rapid supply and reliable delivery in virtually every area. Our customers get convenient 24/7 Online Services for orders, payments and account information.

Elgas offers a diverse range of employment opportunities, training programs and enhance career development for outstanding employees, including the possibility of career advancement opportunities with BOC and the global Linde Group. We also have a variety of employee appreciation programs to recognise solo and collaborative team efforts.

Have we inspired you? Lets talk about it

So, what are you waiting for? The opportunity is yours. Are you ready to take the lead?

We are looking forward to receiving your complete application (cover letter, resume, relevant certificates and / or licenses) via our online job market.

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.

BOC South Pacific acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.

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