Ballina Toyota has an opportunity to expand our dealership with an entry level Service Advisor role. This is a fantastic opportunity for someone looking to build a career in the Automotive industry. You'll learn the ropes to become a successful Service Advisor providing professional advice when selling services, parts and accessories to our customers. Working with our team of professionals, you will be the crucial link between our customers and our highly skilled technicians, ensuring a seamless and positive experience for all who visit our dealership.
What you'll be doing
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Answering phones and dealing with customer queries
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Updating customers on the progress of their repairs / servicing
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Up-selling customer repair and service requirements
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Inspecting customer vehicles prior to check-in
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Following up with customers once work has been complete
What we're looking for
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Strong customer service skills and the ability to build rapport with customers
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Excellent communication and interpersonal skills
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Strong problem-solving and multitasking abilities
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A positive, can-do attitude and a passion for providing exceptional service
What we offer
At Ballina Toyota, we are committed to creating a positive and supportive work environment for our team. We offer a competitive salary, opportunities for career development, and a range of excellent benefits, including:
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Ongoing training and development programs
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Employee discount on parts and servicing
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A friendly, collaborative team and a strong focus on work-life balance
About us
Ballina Toyota is a well-established and respected automotive dealership serving the Ballina region for over 20 years. We are part of the Toyota network, known for our commitment to quality, innovation and customer satisfaction. Our team of dedicated professionals is passionate about providing an exceptional experience for every customer who walks through our doors.
How to apply
If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!
Simply complete the application process by clicking the Apply Now button and we’ll be in touch.
APPLY NOW!!
No recruitment agencies please.
