In-Demand Community support specialist Jobs in Ballarat, Vic

Customer Service Officer/ Licence Testing Officer
VicRoads —Ballarat VIC
- $65,027 - $70,334 a year
- Full-time
- Customer service
- Communication skills
- Parental leave
- Gym membership
9d
Administration Support - 6 hours a week
Government schools —Ballarat VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Canteen Support - Part time - Fixed Term 5 days 10.30am - 2pm daily
Government schools —Ballarat VIC
- Part-time
- Hospitality
- Customer service
- Research
9d
Human Resources, Payroll and Administration Officer - Full time Fixed Term
Government schools —Ballarat VIC
- Full-time
- Customer service
- Research
- Microsoft Office
9d
Pathways and Transitions Officer
Federation University Australia —Ballarat VIC
- $95,177 a year
- Full-time
- Research
- Senior Secondary Certificate of Education
- Communication skills
7d
Branch Technical Officer
State Revenue Office —Ballarat VIC
- $100,894 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
7d
Teacher Aide
Government schools —Ballarat VIC
- Part-time
- Administrative experience
- Communication skills
9d
Specialised Integration Aide (Dual-School Position)
Government schools —Ballarat VIC
- Part-time
- Communication skills
7d
BRICC Transport Coordinator
Grampians Health —Ballarat VIC
- Part-time
- Administrative experience
13h
Alexis Specialist Family Violence Practitioner (Victim Survivor)
The Salvation Army —Ballarat VIC
- Full-time
- Case management
- Annual leave
- Parental leave
2d
Specialist Family Violence Hub Practitioner - The Orange Door
Berry Street —Ballarat VIC
- $110,000 a year
- Full-time
- Working with children
- Social Work
- Communication skills
- Parental leave
- Employee assistance program
Ophthalmic Assistant
Grampians Health —Ballarat VIC
- Part-time
11d
Digital and Analytics Specialist
Veolia Environmental Services —Ballarat VIC
- Hybrid work
- Microsoft Excel
- Data analysis skills
- SQL
- Parental leave
- Employee assistance program
Alexis Specialist Family Violence Practitioner (Person using Violence)
The Salvation Army —Ballarat VIC
- Full-time
- Case management
- Annual leave
- Parental leave
2d
Pathology Collector Reliever
Healius —Ballarat VIC
- Full-time
- Communication skills
- Nursing
- Health insurance
- Employee assistance program
15h
2IC
Story House Early Learning —Wendouree VIC
- Full-time
- First Aid Certification
- Employee discount
Program Coordinator Lucas LEAP (OSHC)
Government schools —Ballarat VIC
- Full-time
- Writing skills
- Working with children
- First Aid Certification
2d
Assessment and Authorisation
Accenture —Ballarat VIC
- Full-time
- Education
- Bachelor's degree
- No degree
- On-the-job training
- Parental leave
Service Leader
Camp Australia —Ballarat VIC
- Contract
- Childcare
- First Aid Certification
- Parental leave
- Employee assistance program
Youth Lead Practitioner - Ballarat
Everyday Independence —Ballarat VIC
- $78,101 - $100,130 a year
- Full-time
- Nursing
- Master's degree
- Education
- Parental leave
- Employee assistance program
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Customer Service Officer/ Licence Testing Officer

VicRoads -
Ballarat VIC

Apply Now

Job Details

Full-time
$65,027 - $70,334 a year
9 days ago

Benefits

Parental leave
Gym membership
Salary packaging

Qualifications

Customer service
Driver Licence
Communication skills

Full Job Description

At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.

VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.

VicRoads is progressing too. In August 2022, we started on a new chapter when the Victorian State Government partnered with Aware Super, Australian Retirement Trust, and Macquarie Asset Management to operate registration and licensing services on its behalf.

We work collaboratively with the Victorian State Government to ensure we fulfill regulatory requirements, deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access, infrastructure and safety.

Salary: $65,027 - $70,334 plus super
Tenure: Full-time/ Permanent
Location: Ballarat

About the role:

Numbering over 800 staff, our Registration and Licensing (R&L) division significantly contributes to ensuring Victorians are safe on our roads by providing professional customer services, policy advice and specialist services to our customers. Working as part of our South West Region , you will be predominately based out of Ballarat Customer Service Centre.

About the job:

Deliver registration and licensing services around the needs of our customers in a dynamic environment, over the counter, face to face, by telephone and in writing, in accordance with established policies and procedures, work instructions and guidelines, in a professional, timely and courteous manner.
Investigate and resolve customer enquiries according to established policies and procedures, work instructions and guidelines, in a timely manner. effectively resolve customer complaints and escalate to supervisor where required.
Exercise judgement to suggest improvements to customer service delivery processes and tools and support corporate change initiatives.
Work collaboratively as an effective team member to achieve key team and individual performance targets, supporting and participating in team activities and assisting to meet team objectives.
Provide guidance and support to less experienced staff where required.
Serve as the first point of contact for customers in the service centre, offering information and guidance on digital transactions.

What we are looking for:

Exceptional customer service skills, a positive can-do attitude with a keen eye for detail
Excellent communication skills coupled with a strong work ethic.
Adaptability, flexibility, and agility with regards to change and adopting new methods of working
A team player who is not afraid to go above and beyond where required.
Intermediate computer literacy skills
A full valid driver’s license is required.
Reasonable travel is required.
Ability to navigate and coach customers through digital platforms smoothly.

Our Culture:

Innovation powers progress, but it doesn’t come without support. To attract, retain, and develop talented people, we reward initiative and ingenuity, foster collaboration, and offer dynamic career development. At VicRoads, we embrace diversity and inclusion and we’re proud our workforce reflects the community we work for.

What we offer:

Competitive salary and benefits, including opportunities to earn a bonus
Salary packaging, Fitness Passport & discounts to hundreds of retailers
Opportunities for professional and personal development
Flexible working arrangements and family-friendly practices, including 16 weeks paid parental leave.

How to Apply:

We encourage applications from people of all genders, backgrounds and communities.

If you need any adjustments to our recruitment process or the role itself, please let us know when applying.

Please submit your application .

Applications should include a resume and a brief covering letter.

Applications close 11.59pm on Sunday 14 June 2026.

For a copy of the Position Description please email [email protected]

Unfortunately, applications cannot be accepted via this email.

#LI-JC1

VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria.

Apply Now

Refine Your Search

community support specialist jobs in ballarat, vic

Customer Service Officer/ Licence Testing Officer

Administration Support - 6 hours a week

Canteen Support - Part time - Fixed Term 5 days 10.30am - 2pm daily

Human Resources, Payroll and Administration Officer - Full time Fixed Term

Pathways and Transitions Officer

Branch Technical Officer

Teacher Aide

Specialised Integration Aide (Dual-School Position)

BRICC Transport Coordinator

Alexis Specialist Family Violence Practitioner (Victim Survivor)

Specialist Family Violence Hub Practitioner - The Orange Door

Ophthalmic Assistant

Digital and Analytics Specialist

Alexis Specialist Family Violence Practitioner (Person using Violence)

Pathology Collector Reliever

2IC

Program Coordinator Lucas LEAP (OSHC)

Assessment and Authorisation

Service Leader

Youth Lead Practitioner - Ballarat

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