In-Demand Client service officer Jobs in Ballarat, Vic

Client Support Officer
Department of Families, Fairness and Housing —Ballarat VIC
- Full-time
- Recruiting
12d
Customer Contact Officer
Serco Plc —Ballarat VIC
- Part-time
- Computer skills
- On-the-job training
- Employee assistance program
Client Support Officer
Victorian Government —Ballarat VIC
- $81,496 - $98,955 a year
- Full-time
- Recruiting
12d
Field Officer - Ballarat
Corrections Victoria —Ballarat VIC
- $42.90 an hour
- Temporary
- Carpentry
- Experience working with children
- Conflict management
8d
Field Officer - Ballarat
Victorian Government —Ballarat VIC
- $42.90 an hour
- Weekend availability
- Carpentry
- Experience working with children
- Conflict management
8d
Senior Customer Service Officer
Victorian Government —Ballarat VIC
- $81,496 - $90,227 a year
- Hybrid work
- Customer service
- Communication skills
11d
Senior Customer Service Officer
State Revenue Office —Ballarat VIC
- $81,496 a year
- Hybrid work
- Customer service
- Communication skills
11d
Parole and Specialist Case Manager - Ballarat
Victorian Government —Ballarat VIC
- $100,894 - $114,476 a year
- Full-time
- Management
- Writing skills
- Experience working with children
- Employee assistance program
8d
Parole and Specialist Case Manager - Ballarat
Corrections Victoria —Ballarat VIC
- $100,894 - $114,476 a year
- Full-time
- Management
- Writing skills
- Experience working with children
- Employee assistance program
8d
Assessment and Authorisation
Accenture —Ballarat VIC
- Full-time
- Education
- Bachelor's degree
- No degree
- On-the-job training
- Parental leave

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This position is based within the iconic Lake House Hotel in customer service, reservations and reception. If you are a customer focused individual, positive,…

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Client Support Officer

Department of Families, Fairness and Housing -
Ballarat VIC

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Job Details

Full-time
12 days ago

Qualifications

Recruiting
Working with Children Check

Full Job Description

THE ROLE

The Client Support Officer provides a first point of contact for people accessing the services of The Orange Door. Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and timely advice and connections to services. The position will work closely with the Orange Door workforce to address client needs at first contact and provide tailored responses to client enquiries.

The ability to respond effectively and inclusively to clients accessing the services of the Hub, and to demonstrate honesty and integrity in all interactions, underpins success in this role.

ACCOUNTABILITIES INCLUDE

Provide a clear description of the services provided by The Orange Door, and provide timely and up-to-date information, in response to phone, e-mail and face-to-face enquiries.
Identify client pathways within the internal Orange Door environment and support client access to the relevant services and team members.
Communicate effectively and positively to deliver a high quality service to clients and internal and external stakeholders by maintaining a welcoming and professional manner.

Please open the position description to read more.

This role requires a Working with Children Check.
Further advice on obtaining this check can be found here: https://www.vic.gov.au/working-with-children-check
For more information on what this means, and all other requirements, please see the Position Description.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.

Apply Now

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client service officer jobs in ballarat, vic

Client Support Officer

Customer Contact Officer

Client Support Officer

Field Officer - Ballarat

Field Officer - Ballarat

Senior Customer Service Officer

Senior Customer Service Officer

Parole and Specialist Case Manager - Ballarat

Parole and Specialist Case Manager - Ballarat

Assessment and Authorisation

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