In-Demand Service advisor, o'connor Jobs in Baldivis, Wa

Service Advisor, O'Connor
Tesla —O'Connor WA
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Body Repair Service Advisor/Junior Estimator, O'Connor
Tesla —O'Connor WA
- Full-time
Sales Advisor, O'Connor
Tesla —O'Connor WA
- Weekend availability
- Sales
- Communication skills

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Body Repair Service Advisor/Junior Estimator, O'Connor
Tesla —O'Connor WA
Perform other related duties as assigned. Review repair plans and support estimation activities under the guidance of an experienced estimator.

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service advisor, o'connor jobs near baldivis, wa

Service Advisor, O'Connor

Tesla -
O'Connor WA

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Job Details

Full-time

Qualifications

Microsoft Outlook
Customer service
Microsoft Office
Driver Licence

Full Job Description

What to Expect

Tesla Motors is looking for a customer service professional to join our team as a Service Advisor working on one of the most progressive vehicle brands in the world. This position requires a high-level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. If you are interested in becoming a part of a world class service team supporting the latest EV technology, we are interested in hearing from you.

What You'll Do

Answer Phone Calls, Emails and Drive In’s to address any customer concern with the highest level of response and attention
Return missed phone calls, email in no less than 5 minutes
Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention
Accurately record issues and data into Dealer Management System. Attention to detail critical
Conduct Transactions w/ system; walk customer through correction and provide summary
Communicate estimated completion time, regular updates and follow through on each customer vehicle
Coordinate the delivery time or pick up with each customer
Follow up with Customer on services provided; ensure they are satisfied with the work performed

What You'll Bring

Ability to follow oral and written instructions with attention to detail
Willingness to learn new and innovative automotive technologies
Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the public
Perform detailed daily record keeping and reporting
Effectively handle multiple priorities, organize workload, and meet deadlinesWork in a team-based environment and achieve common goal
Dealer Management System(s), Outlook, and MS Office
Retail customer service preferred, Automotive Retail experience a Bonus
Must have and maintain a valid driver’s license and an acceptable and safe driving record
Must have two years of driving experiencea’s discretion with no prior notice.

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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service advisor, o'connor jobs in baldivis, wa

Service Advisor, O'Connor

Body Repair Service Advisor/Junior Estimator, O'Connor

Sales Advisor, O'Connor

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