In-Demand Records specialist Jobs in Australian Capital Territory

Customer Service Officer - Part-Time
Metcash —Fyshwick ACT
- Part-time
- Microsoft Excel
- Administrative experience
- Warehouse
- Annual leave
- Parental leave
8d
Dental Receptionist
Redgum Periodontics & Implants —Woden ACT
- $35 - $40 an hour
- Patient care
- In-person
- Cash handling
- Professional development assistance
Quick Apply
12d
Director, Digital Records Systems and Strategy | Full-time Permanent
Digital Canberra —Canberra ACT
- $149,172 - $167,151 a year
- Full-time
- Hybrid work
6d
AECOM Water Resources Opportunities - ANZ
AECOM —Canberra ACT
- Full-time
- Hybrid work
- Leadership
7d
ITSM Support Specialist
Unisys —Canberra ACT
- Full-time
- Management
- Customer service
- Communication skills
Sonder Responder - ACT
Sonder.io —Canberra ACT
- Weekend availability
Quick Apply
Contract Procurement Specialist
Group 10 Consulting —Barton ACT
- Contract
- Management
- No degree
- Communication skills
Business Development Manager / Sales Estimator
Katz Recruitment —Canberra ACT
- Full-time
- Sales
- Communication skills
Quick Apply
Travel Advisor – Reserved by Travel Associates – Australia Wide
Travel Associates —Canberra ACT
- Part-time
- Sales
- Business
Client Partner (12 Month Fixed Term Contract)
Omnicom Group —Canberra ACT
- Full-time
- Budgeting
- Communication skills
4d
Network Engineer | Full-time Permanent
Digital Canberra —Canberra ACT
- $102,657 - $116,592 a year
- Full-time
- Hybrid work
6d
Branch Manager
Lotus Commercial Pty Ltd —Canberra ACT
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
23h
Customer Success Account Manager (CSAM)
Microsoft —Canberra ACT
- Full-time
- Azure
- Computer Science
- Master's degree
1d
Senior Solution Specialist | M365
Datacom —Canberra ACT
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- SharePoint
- Parental leave
- Employee discount
Quick Apply
Assistant Director – Conservation Horticulture & Nursery Management
Australian Department of Climate Change, Energy, the Environment and Water —Canberra ACT
- $129,106 - $138,861 a year
- Research
- Organisational skills
- Budgeting
5d
SAP Technical Consultant - SAP Data Extraction (Procurement)
Accenture —Canberra ACT
- Full-time
- ERP systems
- Analysis skills
- No degree
- On-the-job training
- Parental leave
Network Technical Specialist
Telstra —Canberra ACT
- Full-time
8d
Branch Manager
Employment Hero —Yarralumla ACT
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
17h
Analyst | External Audit | Canberra
Deloitte —Canberra ACT
- Bachelor's degree
- Business
- Accounting
- Parental leave
Project Delivery Lead – Application Migration to Cloud
Unisys —Canberra ACT
- Azure
- Management
- PMP

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Customer Service Officer - Part-Time

Metcash -
Fyshwick ACT

Apply Now

Job Details

Part-time
8 days ago

Benefits

Annual leave
Parental leave

Qualifications

Microsoft Excel
SAP
Logistics
Administrative experience
Communication skills

Full Job Description

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

Grow your career with tailored development programs
Thrive your way with flexible work options
Make your mark in a high-performing, values-led team

Australian Liquor Marketers (ALM) is the Liquor wholesale division of Metcash. We are the largest wide range wholesaler to the independent liquor trade. Being part of something bigger in the ALM team is all about making a huge difference for the local retailers, businesses and communities we service. And while you’re championing successful independents, the wider Metcash family is behind you with a sea of opportunities to develop yourself, grow your career, and make your mark.

About the Opportunity

This is a great opportunity to provide both administrative and sales support to the ALM Canberra operation in a collaborative and customer-focused team environment. The role has a strong emphasis on invoicing, receipting, claims management, complaint resolution, and identifying upselling opportunities through specific customer channels. You will engage directly with customers to resolve issues efficiently and ensure high service standards are maintained.

This is a part-time role working three days per week (Monday to Wednesday, 8:30am - 4:30pm), offering an excellent work-life balance. Some flexibility is required, as the successful candidate will be expected to increase to five days per week when covering leave within the team. The role will be based out of our Fyshwick warehouse office.

In this Role

Proactively managing individual claims, returns, from notification to closure within required timeframe, working closely with the warehouse supervisor and the customer.
Maintain effective relationships with internal and external customers.
Develop knowledge of warehouse processes, logistics and regional constraints and retail processes to provide detailed information to customers.
100% accuracy required in data entry, covering orders (email, fax & phone), claims (email, fax & phone), customer records and administration.

Manage reception duties and customer communication for the site.

Achieve a sales target each month by identifying sales opportunities to grow existing and new customers through all channels.
Liaise with internal and external stakeholders to develop and execute supplier and customer deals.
Assist in warehouse operations by managing, deal sheets, ullages, and stock adjustments.

You’re Likely a Match If

3+ years’ experience in an administrative role.
Liquor industry experience required but not essential.
Strong attention to detail.
Excellent communication skills, both written and verbal
Skilled in administrative tasks such as filing, report distribution, debt collection related activities.
Experience with SAP to intermediate level.
Experience in MS Excel to intermediate level

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

Career Growth: Endless learning and development opportunities

Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

Inclusive Culture: Bronze Employer for LGBTQ Inclusion

️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

Mental Health: Gold accreditation by Mental Health Australia

Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

#INFLA #LI-NS1

We are the largest supplier of liquor to independently owned liquor retailers and the largest broad range liquor wholesaler in Australia.

ALM supplies over 12,000 liquor customers. In addition to supplying liquor stores, ALM incorporates a specialist on-premise liquor division that supports bars, pubs, restaurants and hotels. Through our network of 14 distribution centres located in each State and territory in Australia, we support independent businesses with a competitively priced and extensive liquor range, delivered through our cost effective and efficient supply chain.

Apply Now

Refine Your Search

records specialist jobs in australian capital territory

Customer Service Officer - Part-Time

Dental Receptionist

Director, Digital Records Systems and Strategy | Full-time Permanent

AECOM Water Resources Opportunities - ANZ

ITSM Support Specialist

Sonder Responder - ACT

Contract Procurement Specialist

Business Development Manager / Sales Estimator

Travel Advisor – Reserved by Travel Associates – Australia Wide

Client Partner (12 Month Fixed Term Contract)

Network Engineer | Full-time Permanent

Branch Manager

Customer Success Account Manager (CSAM)

Senior Solution Specialist | M365

Assistant Director – Conservation Horticulture & Nursery Management

SAP Technical Consultant - SAP Data Extraction (Procurement)

Network Technical Specialist

Branch Manager

Analyst | External Audit | Canberra

Project Delivery Lead – Application Migration to Cloud

I want to receive the latest job alert for records specialist in australian capital territory

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