In-Demand Identity manager Jobs in Australian Capital Territory

Service Delivery Manager
Viasat, Inc. —Canberra ACT
- Full-time
- Communication skills
10d
Service Delivery Manager
Viasat —Canberra ACT
- Communication skills
10d
Intelligence Development Program 2027 and 2028 intakes
ASIO —Canberra ACT
- $100,425 - $118,220 a year
- Research
- In-person
- AI
- Relocation assistance
- Annual leave
Regional Catering Operations Manager - RS (ACT & Southern)
Southern Cross Care (NSW & ACT) —Garran ACT
- $85,000 - $90,000 a year
- Full-time
- Hospitality
- Culinary experience
- Kitchen
- Employee assistance program
- Referral program
Quick Apply
Program Manager
Australian National University —Canberra ACT
- $138,182 - $144,783 a year
- Full-time
- Recruiting
- Communication skills
6d
Major Construction Project Manager/Contract Administrator
Deloitte —Canberra ACT
- Parental leave
Assistant Project Manager | Construction | Defence & Major Programs
Deloitte —Canberra ACT
- Administrative experience
- Construction
- Budgeting
- Parental leave
Senior Client Delivery Executive
Unisys —Canberra ACT
- Communication skills
Deputy Operations Manager
FedEx Australia —Canberra ACT
- Full-time
- Management
- Education
- Bachelor's degree
- Health insurance
- Tuition reimbursement
Operations & Transformation - Manager
Deloitte —Canberra ACT
- Communication skills
- Parental leave
Store Manager - Belconnen
Skechers —Canberra ACT
- Full-time
Quick Apply
6d
Conferrals and Prizes Officer
Australian National University —Canberra ACT
- $87,570 - $95,530 a year
- Full-time
- Recruiting
7d
Manager - Operations & Transformation
Deloitte —Canberra ACT
- AI
- Communication skills
- Parental leave
Visa Operations Coordinator (Documents & Field Support)
CIBT —Canberra ACT
- Management
- Organisational skills
- Communication skills
Team Member - Canberra Centre
Grill'd —Canberra ACT
- Part-time
- No experience needed
- Employee discount
Quick Apply
Chief Information Officer
Australian National University —Canberra ACT
- Full-time
- Management
- Recruiting
- AI
Repair Centre Manager
SMART —Fyshwick ACT
- Full-time
- Management
- Leadership
- Employee assistance program
- Employee discount
7d
EOI- Defence Project Manager
Mott MacDonald —Canberra ACT
- Part-time
- Agile
Field Service Technicians
Aristocrat Gaming —Canberra ACT
- Weekend availability
- Customer service
- Organisational skills
1d
Customer Development Manager Repco (Belconnen)
Repco —Belconnen ACT
- Full-time
- CRM software
- Sales
- Parental leave
Quick Apply

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Service Delivery Manager

Viasat, Inc. -
Canberra ACT

Apply Now

Job Details

Full-time
10 days ago

Qualifications

Communication skills

Full Job Description

About us:

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do:

Serve as a key point of contact with key Australian Government customers.
Manage the end to end service delivery for key Australian Government customers, reporting on compliance with contractual requirements and key performance indicators.
Co-ordinate internal engineering, network operations, field services, project delivery, commercial and sales teams to maintain service continuity.
Lead incident, problem, and change management functions for customer facing services.
Drive service improvement initiatives focused on resilience, operational efficiency, reporting quality and customer satisfaction.
Monitor contractual performance, identify risks, and implement mitigation strategies.
Ensure compliance with Defence security requirements, company policies, and regulatory obligations.
Manage customer escalations professionally and proactively through to resolution.

The day-to-day:

The Service Delivery Manager oversees the daily operational performance of contracted services delivered to key Australian Customers, ensuring incidents, outages, maintenance activities and customer requests are managed effectively within agreed service levels.

They coordinate closely with engineering, sales, commercial, cyber security and Defence stakeholders to resolve issues, manage risks, and maintain continued service levels across the contract.

The role involves regular customer engagement, operation reporting, service review meetings and driving ongoing improvements to service quality, resilience and contractual performance.

What you'll need:

5+ years experience in Service Delivery, Operations Management, or Customer Success within the telecommunications, satellite, Defence or related industry.
Demonstrated experience managing complex government or Defence customer contracts.
Strong understanding of Service Management frameworks.
Excellent stakeholder engagement and communication skills, including executive level reporting.
Commercial understanding of contracts, KPIs, SLAs and service performance metrics.
Ability to work in a regulated and security-conscious environment.
Successful candidates must be eligible to obtain an Australian Government Secret Clearance (NV1)

What will help you on the job:

Success in this role requires strong operation leadership, clear communication, and the ability to coordinate technical and customer stakeholders in high-pressure environments.

Experience working with Defence customers, managing critical communications services and maintaining a disciplined, proactive approach to service delivery will be highly valuable.

EEO statement:

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

EEO AUSTRALIA: Viasat actively supports a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds.

Apply Now

Refine Your Search

identity manager jobs in australian capital territory

Service Delivery Manager

Service Delivery Manager

Intelligence Development Program 2027 and 2028 intakes

Regional Catering Operations Manager - RS (ACT & Southern)

Program Manager

Major Construction Project Manager/Contract Administrator

Assistant Project Manager | Construction | Defence & Major Programs

Senior Client Delivery Executive

Deputy Operations Manager

Operations & Transformation - Manager

Store Manager - Belconnen

Conferrals and Prizes Officer

Manager - Operations & Transformation

Visa Operations Coordinator (Documents & Field Support)

Team Member - Canberra Centre

Chief Information Officer

Repair Centre Manager

EOI- Defence Project Manager

Field Service Technicians

Customer Development Manager Repco (Belconnen)

I want to receive the latest job alert for identity manager in australian capital territory

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