Classification: Senior Officer Grade C
Salary: $127,597 - $136,873 plus superannuation
Position No: 70306
Directorate: Digital Canberra
Advertised (Gazettal date): 28 August 2026
Contact Officer: Lauren Talbot on [email protected] or 0413462533
Details: Digital Canberra leads the ACT Government’s technology, digital, data, and cyber security services. We strive to improve the lives of Canberrans through delivering and supporting digital government services that are easy to access, save time, and are safe to use. We achieve this while also looking to the future – making technology investment decisions that will transform Canberra into a genuinely connected city.
Branch overview
The Communications and Engagement Branch sits within the Corporate Services Division. We support Digital Canberra to achieve its objectives and outcomes by providing strategic advice and delivering high-quality communications, engagement, and media outcomes for our stakeholders (both internal and community audiences).
Our role is to improve and strengthen Canberrans’ digital engagement with Government by embedding a community lens on the planning, design and delivery of technology solutions that deliver reliable, efficient, and secure digital systems for our community.
We promote the work of Digital Canberra in delivering government priorities and expected outcomes using our whole of government understanding of technology and data needs and capability.
The Role
Under limited direction from the Director, lead and support the delivery of priority areas of work, designing and delivering internal communication campaigns and engagement activities to meet organisational objectives and audience needs. Including:
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Leading the development and implementation of internal communications and engagement strategies.
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Project managing the implementation of strategies, monitoring timeframes, budget and resources ensuring a coordinated and integrated approach.
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Conducting research, analyse data and use a project management approach to implement strategies, monitor timeframes and resources ensuring a coordinated and integrated approach.
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Supporting the Senior Director and Director on emerging priorities and delivery of complex strategies.
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Coordinating and develop content in support of strategy implementation, ensuring all elements align to best practice and ACT government policies around accessibility, plain English and style.
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Providing advice, guidance and ongoing support to directorate business areas on a range of internal communications and engagement matters.
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Proactively engaging with relevant policy and program areas to identify opportunities and deliver outcomes that align with directorate priorities and culture building initiatives.
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Collaborating and consulting across the directorate to gather insights and input into strategies to ensure the best communications and engagement outcomes.
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Supervise the work of team members, providing insights and direction, empowering them, and proactively providing constructive feedback.
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Championing contemporary practice communications and community engagement solutions, always striving to deliver appropriate communications outcomes.
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Initiating and developing business partnerships with executives, managers and other stakeholders.
We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.
Eligibility/Other Requirements:
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A tertiary qualification in communications, public relations, marketing, media or a related discipline is highly desirable.
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An IAP2 Certificate of Engagement, or a willingness to obtain, is preferred.
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An ACT Government CMTEDD-issued Personnel Vetting Program certificate, or the ability to obtain and maintain one.
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A Working with Vulnerable People Check, or the ability to obtain and maintain one. For further information on Working with Vulnerable People registration refer to - Apply for or renew a WWVP registration - Access Canberra
Note: This is a temporary position available from 30 August 2026 to 1 January 2027. This position is only available for ACTPS employees.
Selection may be based on application and referee reports only.
Opportunities for flexible working options could include hybrid working, being a combination of working from home, designated office based and FlexiSpace working locations across the ACT, part-time hours, job-sharing, flexible start, and finish times.
How to Apply: Please supply a one-page pitch addressing the Selection Criteria, along with your curriculum vitae and the contact details of at least one referee.
Applications should be submitted .
Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.
Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.
The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.
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This is a temporary position available from 30 August 2026 to 1 January 2027. This position is only available for ACTPS employees.
