In-Demand reservation agent Jobs in australia

Reservation Agent
NOVOTEL —Preston VIC
- Weekend availability
- Sales
- Customer service
- English
Quick Apply
Guest Service Agent
Discovery Resorts —Alice Springs NT
- Weekend availability
- Remote
- Hospitality
- Microsoft Office
- Front desk
- Free food
Quick Apply
14d
Rental Service Agent - Sydney (6-Month Full-Time Contract)
Indie Campers —Sydney NSW
- Weekend availability
- Hospitality
- English
- Referral program
Quick Apply
Reservations Agent - Hunter St. Hospitality
Hunter St. Hospitality —Sydney NSW
- Rotating roster
- Restaurant experience
- Communication skills
- Employee assistance program
Quick Apply
Reservations Agent
Marriott International, Inc —Port Douglas QLD
- Full-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
- Annual leave
- Employee assistance program
14d
Welcome Agent
Marriott International, Inc —Sydney NSW
- Part-time
- Employee assistance program
6d
Reservations Coordinator: Discovery Resorts - Triple J Tours
Discovery Resorts —Kununurra WA
- Sales
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
1d
Reservations Sales Agent
AccorHotel —Melbourne VIC
- Part-time
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance program
Quick Apply
4h
Clerk-Reservations
Marriott International, Inc —Port Douglas QLD
- Full-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
- Employee discount
14d
Rental Fleet Agent - Perth
Indie Campers —Perth WA
- Weekend availability
- Senior Secondary Certificate of Education
- Electrical experience
- Communication skills
Quick Apply
Reservations Agent
Crowne Plaza Sydney Macquarie Park —Macquarie Park NSW
- $26.70 - $28.12 an hour
- Full-time
- Hospitality
- Customer service
- In-person
- Parental leave
- Employee discount
Quick Apply
Reservations and Customer Service Agent
GBR Tours —Cairns QLD
- $33.19 - $46.46 an hour
- Weekend availability
- English
- Computer skills
- In-person
- Employee discount
Quick Apply
4d
Reservations Agent
Accor Apartments & Realty —Naturaliste WA
- Full-time
- Hospitality
- Customer service
- Communication skills
Guest Service Agent (Multiple Opportunities)
Marriott International, Inc —Perth WA
- Full-time
- Customer service
9d
Guest Service Agent/Night Audit
Accor Apartments & Realty —Port Douglas QLD
- Part-time
- Hospitality
- Customer service
- Front desk
14d
Reservations Agent - Part Time
voco —Surfers Paradise QLD
- Part-time
- Organisational skills
- Communication skills
- Hotel experience
Guest Service Agent
Accor Apartments & Realty —Caloundra QLD
- $26.70 - $40.05 an hour
- Weekend availability
- Hospitality
- Customer service
- Front desk
Customer Service Officer
Gold-coast Parasail —Main Beach QLD
- From $25 an hour
- Part-time
- In-person
- Communication skills
- Employee discount
Quick Apply
12d
Guest Service Agent
Bonville Golf Resort —Bonville NSW
- $28 - $30 an hour
- Part-time
- Hospitality
- Microsoft Office
- Administrative experience
Quick Apply
7h
Guest Service Agent
Alamanda Palm Cove By Lancemore —Palm Cove QLD
- Administrative experience
- Computer skills
- Communication skills
- Employee discount

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Reservation Agent

NOVOTEL -
Preston VIC

Quick Apply

Job Details

Full-time

Benefits

On-site parking

Qualifications

Sales
Customer service
English
Microsoft Office
Computer skills
OPERA
Communication skills
Hotel experience
Office experience

Full Job Description

Company Description

Located in Melbourne’s vibrant inner-north, we are a leading conference venue and leisure destination offering contemporary accommodation, stylish dining, and versatile event spaces in the heart of Preston. With 383 guest rooms, 13 conference and event venues, and two on-site dining outlets, our property caters to both corporate and leisure clients.

Easily accessible via the 86 tram and Mernda train line—both within walking distance—and with over 400 on-site parking spaces, our property is ideally positioned. We pride ourselves on delivering professional service, memorable experiences, and flexible solutions to meet the evolving needs of our diverse clientele.

Job Description

Are you passionate about hospitality, customer service, and creating memorable guest experiences?

We are currently seeking a vibrant and customer-focused Reservation Agent to join our team. This is an exciting opportunity to work in a dynamic hotel environment where you’ll play a key role in managing reservations and delivering exceptional service.

About the Role
As a Reservation Agent, you will be the first point of contact for guests, managing room inquiries, bookings, confirmations, and cancellations. You’ll also assist with yield management to maximise occupancy and revenue while ensuring a personalised and seamless guest experience.

Key Responsibilities

Handle all incoming reservations enquiries in a timely and professional manner, ensuring calls are answered in line with brand standards.
Efficiently and accurately process reservations, including special requests, while updating guest records in the system.
Proactively up-sell rooms, packages, and promotions to maximise revenue opportunities.
Provide up-to-date and detailed information on hotel facilities, services, special offers, and promotions.
Build strong guest relationships by tailoring recommendations and using guest history to enhance their stay.
Maintain effective communication and positive working relationships across all hotel departments.
Assist with overflow calls and support front office operations when required.

Qualifications

Previous experience in a reservations or customer service role, ideally in a hotel environment.
Strong computer skills, including Microsoft Office and knowledge of OPERA PMS (preferred).
Fluent oral and written English; additional languages will be highly regarded.
Excellent communication and interpersonal skills, with a passion for sales and promotions.
Immaculate presentation and grooming standards.
Ability to multitask while maintaining exceptional attention to detail.
Proactive, “can-do” attitude with a friendly and outgoing personality.
Flexibility to work a variety of shifts, including mornings, evenings, weekends, and public holidays.

Full Australian work rights are a requirement for this role as we are unable to offer sponsorship for this position.

Additional Information

What we offer

Free on-site car park
Employee benefit card offering discounted rates at Accor hotels worldwide.
Develop your talent through Accor’s learning programs.
Opportunity to grow within your property and across the world!
Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Any opportunity within our community to adapt and develop our processes to embrace others is encouraged.

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Quick Apply

Refine Your Search

reservation agent jobs in australia

Reservation Agent

Guest Service Agent

Rental Service Agent - Sydney (6-Month Full-Time Contract)

Reservations Agent - Hunter St. Hospitality

Reservations Agent

Welcome Agent

Reservations Coordinator: Discovery Resorts - Triple J Tours

Reservations Sales Agent

Clerk-Reservations

Rental Fleet Agent - Perth

Reservations Agent

Reservations and Customer Service Agent

Reservations Agent

Guest Service Agent (Multiple Opportunities)

Guest Service Agent/Night Audit

Reservations Agent - Part Time

Guest Service Agent

Customer Service Officer

Guest Service Agent

Guest Service Agent

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