At Kip Happy Stays, we’re passionate about providing exceptional care and enrichment for pets — and creating a workplace where our people can genuinely grow and thrive.
We’re currently looking for a motivated and hands-on Assistant Manager / 2IC to join the team at Kip Adelaide North.
This is a key support role working alongside the Site Manager in the day-to-day running of a busy dog and cat boarding facility. You’ll help lead the team on shift, support daily operations, provide exceptional care to our guests, and help create a positive experience for both pets and their owners.
Whether you come from retail, hospitality, operations, customer service, animal care or another fast-paced leadership environment, this role is ideal for someone who enjoys leading from the front, building strong teams, and creating a positive workplace culture.
Key responsibilities:
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Support the daily operations of the site alongside the Site Manager
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Lead and motivate team members to deliver exceptional service and high-quality pet care
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Assist with rostering, workflow coordination and shift management
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Maintain high standards of cleanliness, presentation and safety
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Handle customer enquiries, bookings and escalations professionally
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Assist with onboarding, coaching and supporting team members
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Step into operational leadership when the Site Manager is unavailable
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Help drive a positive, accountable and high-performing team culture
About you:
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Previous experience working with dogs, cats or within an animal care environment is highly regarded but not essential
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Leadership or supervisory experience is preferred but not essential
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Strong communication and customer service skills
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Hands-on, proactive and willing to jump in wherever needed
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Able to work in a fast-paced environment and remain calm under pressure
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Passionate about animal welfare and team culture
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Comfortable working weekends, public holidays and peak holiday periods as required
Why join Kip?
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Genuine career progression opportunities within a growing national company
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Supportive leadership team and structured onboarding
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Ongoing training and development opportunities
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Staff discounts across Kip services
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Access to leadership development programs and workshops
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Work in a fun, active environment alongside passionate animal lovers
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No two days are the same — and yes, there are daily pet cuddles!
Further details:
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Permanent full-time position
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Rosters across weekdays, weekends and peak holiday periods
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Applicants must hold a current drivers license and have reliable transport
If you’re looking for your next leadership opportunity and want to be part of a company that genuinely values its people, pets and culture, we’d love to hear from you!
Apply now with your resume and a short cover letter telling us why you’d be a great fit for the role.
