In-Demand Passenger service agent Jobs in Australia

Passenger Service Agent
Swissport International AG —Marcoola QLD
- Part-time
- English
- Time management
- Paid training
- Opportunities for advancement
10d
Passenger Services Agent
dnata —Melbourne VIC
- Part-time
- Spanish
- Customer service
- Computer skills
Reservations and Customer Service Agent
GBR Tours —Cairns QLD
- $33.19 - $46.46 an hour
- Weekend availability
- English
- Computer skills
- In-person
- Employee discount
Quick Apply
4d
Airline Ramp Agents
PRECISION AVIATION SERVICES —Dubbo NSW
- $33.70 - $74.14 an hour
- Weekend availability
- Organisational skills
- In-person
- Communication skills
Quick Apply
Ramp Agent
Swissport International AG —Marcoola QLD
- Part-time
- Computer skills
- Communication skills
- Paid training
- Opportunities for advancement
10d
Travel Consultant
CNS TRAVEL PTY LTD —Chatswood NSW
- $75,000 - $80,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Organisational skills
Quick Apply
Cargo Services Supervisor
Cathay Pacific —Sydney NSW
- Customer service
- Supervising experience
- Leadership
- Health insurance
14d
Masters
ProDive Cairns —Cairns QLD
- Master's degree
- First Aid Certification
- Communication skills
Vehicle Appraiser and Buyer
Commercial Motor Vehicles Pty Ltd. —Mile End SA
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
Cargo Supervisor
Swissport International AG —Melbourne VIC
- Part-time
- Forklift
- Leadership
- Communication skills
- Opportunities for advancement
14d
Cargo Duty Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Forklift
- Administrative experience
- Opportunities for advancement
14d
Sales Consultant - New Equipment
Otis —Mascot NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
AI Software Engineer
Andromeda Robotics —South Melbourne VIC
- Full-time
- Systems design
- Databases
- AI
Quick Apply
8d
Sales Consultant - Lift Modernization
Otis —South Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Australian English Audio Collection Projects (Remote)
Sigma Group —Australia
- Temporary
- Remote
- AI
- Restaurant
Guest Service Agent
SeaLink K'gari (Fraser Island) —Australia
- Part-time
- Customer service
- Front desk
- Communication skills
- Travel reimbursement
- Employee assistance program
14h
Head of Product Engineering & AI
Valsoft Corporation —Australia
- Full-time
- Remote
- Hospitality
- POS
- APIs
Quick Apply

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Passenger Services Agent
dnata —Melbourne VIC
Carry out passenger check in duties and other duties commensurate with the passenger service for customer airlines In wheelchairs to and from aircrafts.
Passenger Service Agent
Swissport International AG —Marcoola QLD
Work hours are flexible to align with airline schedules, which include early mornings, late-night shifts, and weekends, ensuring we meet the needs of our…
10d

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Passenger Service Agent

Swissport International AG -
Marcoola QLD

Apply Now

Job Details

Permanent | Part-time
10 days ago

Benefits

Paid training
Uniform provided
Opportunities for advancement
On-site parking

Qualifications

English
Driver Licence
Time management

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

Passenger Service Agents play a crucial role in ensuring a seamless and pleasant experience for passengers, from the terminal to the aircraft. Our Passenger Service team is renowned for their helpfulness, extensive knowledge, and courteous demeanor, always treating each passenger with kindness, respect, and a warm smile.

Working as a cohesive unit, we emphasise collaboration while maintaining an unwavering commitment to safety and punctuality. In the dynamic, safety-oriented environment of the airport, our team consistently delivers reliable and efficient services on behalf of the many airlines that depend on Swissport for ground handling services.

Work hours are flexible to align with airline schedules, which include early mornings, late-night shifts, and weekends, ensuring we meet the needs of our passengers at all times.

Your activities

Assist passengers during check-in, boarding and disembarkation.
Handle the check-in process, including verifying tickets, issuing boarding passes and checking luggage.
Provide accurate flight information to passengers, including updates on delays, cancellations and gate changes.
Resolve passenger complaints and issues efficiently and professionally.
Offer support and answer questions regarding flight schedules, fares, routes and policies.
Assist passengers with special needs, including unaccompanied minors, elderly passengers and those requiring wheelchair assistance.
Assist with luggage drop offs through the check-in process.
Ensure compliance with security procedures and protocols, including screening passengers and luggage.
Coordinate with other airport personnel and departments to ensure smooth operations and customer satisfaction.
Provide assistance and support during emergencies, including medical incidents and flight diversions.
Maintain accurate records and documentation for all transactions and customer interactions.
Utilise language skills to assist international passengers and communicate effectively with diverse customers

Your profile

Committed to delivering exceptional and safe service.
Strong interpersonal skills and a team player.
Demonstrates a strong work ethic and a desire for learning and advancement.
Maintains composure under pressure and presents themselves with confidence.
Upholds excellent presentation and grooming standards.
Exhibits organisational and effective time management skills.
Physically capable of handling passenger baggage and operating wheelchairs when required.
Fluent in English (additional languages welcomed).
Confidence in using software and technology – Intermediate skills required.
Australian Citizen/Resident with unlimited work rights.
Possession of a valid Australian driver's license and reliable transportation.
Must be 18 years of age or older.

What we offer

On-site employee parking available.
Uniforms provided.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive & paid training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at Swissport Careers to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.

Apply Now

Refine Your Search

passenger service agent jobs in australia

Passenger Service Agent

Passenger Services Agent

Reservations and Customer Service Agent

Airline Ramp Agents

Ramp Agent

Travel Consultant

Cargo Services Supervisor

Masters

Vehicle Appraiser and Buyer

Cargo Supervisor

Cargo Duty Manager

Sales Consultant - New Equipment

AI Software Engineer

Sales Consultant - Lift Modernization

Australian English Audio Collection Projects (Remote)

Guest Service Agent

Head of Product Engineering & AI

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