In-Demand customer solutions specialist Jobs in australia

Solutions and Insights Specialist
Valocity Ltd —Sydney NSW
- $115,000 - $140,000 a year
- Full-time
- Computer Science
- Engineering
- SQL
- Travel reimbursement
- Parental leave
Quick Apply
Customer Solutions Specialist
Probe CX —Melbourne VIC
- Full-time
- Remote
- Customer service
- Communication skills
- Work from home
13d
Customer Service Specialist
Great Southern Bank —New South Wales
Entry Level Solar Representative - Tele Sales
Smart Energy Group —Byron Bay NSW
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Entry Level Solar Representative - Telesales
Smart Energy Group —Ballina NSW
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Entry Level Solar Sales Representative
Smart Energy Group —South Launceston TAS
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Desktop Support Officer - Contract
Centorrino Technologies —Darwin NT
- $65,000 - $75,000 a year
- Contract
- Communication skills
Quick Apply
Ocean Bulk Solutions Specialist
DHL —Melbourne VIC
- Hybrid work
Sales Representative
Indeed —Sydney NSW
- $65,000 - $85,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Annual leave
Quick Apply
Customer Support Specialist
Carbon Savers —Collingwood VIC
- $33 an hour
- Full-time
- CRM software
- Customer service
- Analysis skills
- Referral program
- Free food
Quick Apply
7d
Customs and Trade Compliance Support Specialist - Brisbane Station QLD
DHL —Brisbane Airport QLD
3d
Customer Support Specialist
Happy Travels —Byron Bay NSW
- Up to $59,093 a year
- Full-time
- CRM software
- Hospitality
- Customer service
- Employee discount
Quick Apply
10h
Customer Banking Specialist - Narembeen
Commonwealth Bank —Western Australia
- Full-time
Customer Banking Specialist - Kadina (19.35 hours/week)
Commonwealth Bank —South Australia
- Part-time
9d
Customer Banking Specialist Relief - Narrogin and Wagin
Commonwealth Bank —Western Australia
- Full-time
Technical Customer Success Specialist
Connecteam —Melbourne VIC
- Day shift
- Hybrid work
- English
- Communication skills
Quick Apply
2d
Customer Service Specialist - Call Centre
MyIntegra —Rockingham WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Customer Service Specialist
Weploy —Scoresby VIC
- Hybrid work
- CRM software
- Customer service
- Organisational skills
Quick Apply
2d
Platform Specialist, Customer Solutions
PMY Group —Sydney NSW
- Customer service
- Microsoft Office
- Communication skills
Implants Solutions Specialist, NSW
Straumann —New South Wales
- Full-time
- Sales

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Solutions and Insights Specialist

Valocity Ltd -
Sydney NSW

Quick Apply

Job Details

Full-time
$115,000 - $140,000 a year

Benefits

Travel reimbursement
Parental leave

Qualifications

Power BI
Computer Science
Engineering
Business analysis
Tableau
SQL
Analysis skills
Bachelor's degree
Systems analysis
Communication skills
Analytics
Information Technology

Full Job Description

Valocity overview

At Valocity, we build the digital infrastructure that powers confident property decisions around the world.

Our products sit at the centre of how property is valued, bought, sold, financed, and insured. We combine decision-critical data, AI-driven insights, and workflow-embedded software to help professionals make better decisions, faster, and with greater confidence.

Valocity is used across more than 4,000 cities globally, supporting lenders, valuers, brokers, insurers, real estate agents, and enterprise partners across multiple markets and regulatory environments. We are not building one-off tools. We are building platforms our customers rely on every day to run their businesses.

Our innovation and impact have been on the global stage, including:

Winner, Best International Fintech, India Fintech Forum 2026
Runner up, Global fintech of the year, Singapore Fintech Festival 2022

With teams across New Zealand, Australia, and India, Valocity is growing fast and thinking long-term. Design is central to that growth. It is how we simplify complex problems, create trust at scale, and deliver consistent, high-quality experiences across every market we serve.

Valocity Australia is seeking a full-time Solutions and Insights Specialist to support its growing data solutions and platform integration operations. The role focuses on analysing business needs, translating them into system requirements, and supporting the implementation of data-driven solutions across the organisation. The position works closely with stakeholders across product, engineering, analytics, and client-facing teams to ensure effective solution delivery and continuous system improvement.

What You’ll be Responsible For:

· Engage with internal and external stakeholders to elicit, analyse, and document business requirements, system needs, and functional objectives

· Analyse existing business processes, operational workflows, and system integrations to identify inefficiencies and recommend improvements

· Translate business requirements into detailed functional specifications, user stories, and technical documentation for product and engineering teams

· Conduct feasibility studies, gap analysis, and impact assessments for system enhancements, data integrations, and process improvements

· Facilitate stakeholder workshops, interviews, and requirement validation sessions to ensure accuracy, completeness, and alignment of requirements

· Act as a liaison between business stakeholders and technical teams to ensure system solutions align with business objectives and operational needs

· Support the design and implementation of system and data solutions, ensuring alignment with defined requirements and organisational standards

· Collaborate with cross-functional teams, including product, engineering, and analytics, to ensure effective delivery of system solutions

· Assist in system testing activities, including user acceptance testing (UAT), to validate that implemented solutions meet business and functional requirements

· Develop and maintain documentation such as business requirement documents (BRDs), functional specifications, process maps, and workflow diagrams

· Monitor system performance, user adoption, and stakeholder feedback to identify opportunities for continuous improvement

· Provide recommendations on system enhancements, process optimisation, and technology improvements to support business operations and decision-making

Required Skills and Experience:

· Bachelor’s degree in IT, Computer Science, Data Analytics, or a related field

· Minimum 3 years of relevant experience in business analysis or systems analysis

· Demonstrated experience in requirements gathering, process mapping, and system analysis

· Experience working with cross-functional teams including product and engineering

· Exposure to data visualisation tools (e.g. Power BI, Tableau) and basic SQL

· Strong analytical, problem-solving, and stakeholder communication skills

What We Offer:

· Competitive salary package aligned with market standards

· Opportunity to work in a high-growth proptech and data-driven environment

· Exposure to cutting-edge data, analytics, and platform solutions across the property and financial services sector

· Collaborative and supportive team environment with cross-functional learning opportunities

· Long-term career growth in business analysis, data solutions, and technology consulting

Employer questions

Your application will include the following questions:

· What is your current work authorisation status in Australia?

· Do you have at least 3+ years of experience in business analysis, data analytics, or a technology-related role?

· Do you have experience working with cross-functional teams (e.g. product, engineering, analytics)?

· Do you have experience in gathering and documenting business and system requirements?

· Do you hold a relevant qualification in IT, Computer Science, Data Analytics, or a related field?

Interested?

Due to the high volume of applications, only shortlisted candidates will be contacted. Please apply through the platform and ensure your resume is up to date.

Australian Citizens and Permanent Residents are encouraged to apply.

Pay: $115,000.00 – $140,000.00 per year

Benefits:

Parental leave
Travel reimbursement

Work Location: In person

Quick Apply

Refine Your Search

customer solutions specialist jobs in australia

Solutions and Insights Specialist

Customer Solutions Specialist

Customer Service Specialist

Entry Level Solar Representative - Tele Sales

Entry Level Solar Representative - Telesales

Entry Level Solar Sales Representative

Desktop Support Officer - Contract

Ocean Bulk Solutions Specialist

Sales Representative

Customer Support Specialist

Customs and Trade Compliance Support Specialist - Brisbane Station QLD

Customer Support Specialist

Customer Banking Specialist - Narembeen

Customer Banking Specialist - Kadina (19.35 hours/week)

Customer Banking Specialist Relief - Narrogin and Wagin

Technical Customer Success Specialist

Customer Service Specialist - Call Centre

Customer Service Specialist

Platform Specialist, Customer Solutions

Implants Solutions Specialist, NSW

I want to receive the latest job alert for customer solutions specialist in australia

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