In-Demand Customer experience leader Jobs in Australia

Accountability Coach
The Professional Builder —Remote
- Contract
- Remote
- Construction
- Communication skills
Quick Apply
10d
Customer Experience Team Leader
Karmo Pty Ltd —Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- Leadership
- Communication skills
- Fuel card
- Parental leave
Quick Apply
Entry Level Solar Sales Representative
Smart Energy Group —Greater Adelaide SA
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Team Leader - Customer Experience & Business Development
Greater Shepparton City Council —Shepparton VIC
- $101,221.12 a year
- Full-time
- Business development
- Leadership
- Communication skills
6d
Entry Level Solar Representative - Tele Sales
Smart Energy Group —Sydney NSW
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Team Leader
NSW Police Force —Parramatta NSW
- $99,938 - $110,271 a year
- Full-time
13d
Service Desk Team Leader
Office of Public Prosecutions —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Microsoft Office
- Administrative experience
- AI
8d
Entry Level Sales Representative
Engage Direct —Clayton VIC
- $80,000 - $110,000 a year
- Urgently hiring
- Sales
- Customer service
- No experience needed
- Professional development assistance
Quick Apply
Gym Sales Representative - Casual Hours - Food Sampling
Hive Direct Marketing Solutions Pty Ltd —Sydney NSW
- $650 - $2,000 a week
- Full-time
- Microsoft Word
- Sales
- Customer service
- Professional development assistance
- Free food
Quick Apply
Customer Service Team Leader
Aussie Broadband —Traralgon VIC
- Part-time
- Customer service
- Computer skills
- Leadership
- Annual leave
- Parental leave
Team Leader | Hobart Airport
Lagardere AWPL —Hobart Airport TAS
- Full-time
- Hospitality
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Operations Manager/ team leader
Flower Lady garden ponds and irrigation —Port Douglas QLD
- $30 - $45 an hour
- Management
- Customer service
- Maintenance
- Profit sharing
- Professional development assistance
Quick Apply
3d
Contact Centre Team Leader - Operations (ATO contractors arm)
Operations (ATO contractors arm) —Sydney NSW
- From $5,500 a month
- Full-time
- Customer service
- In-person
- Leadership
- Life insurance
Quick Apply
7d
iPlay Team Leader & Customer service attendant
iPlay Australia Group —Lidcombe NSW
- Weekend availability
- Supervising experience
- In-person
- Leadership
Quick Apply
Customer Support Officer
Wannon Water —Portland VIC
- $72,170 - $76,019 a year
- Contract
- Hybrid work
- Communication skills
- Employee assistance program
7d
Customer Success Manager
Nice —Remote
- Remote
- CRM software
- Data analysis skills
- Master's degree
13d
Motel Manager
The Griff Motel —Griffith NSW
- $80,000 - $85,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
Quick Apply
10d
Team Leader
Tata Consultancy Services —Melbourne VIC
- Customer service
Skechers Flagship Management Opportunities - Melbourne
Skechers —Melbourne VIC
- Full-time
- Communication skills
Quick Apply
Customer Service Team Leader - Victoria (Expression of Interest for 2026)
Contour Education —Point Cook VIC
- $85,000 a year
- Full-time
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
8d

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Accountability Coach

The Professional Builder
Remote

Quick Apply

Job Details

Contract
10 days ago

Benefits

Company events

Qualifications

Moving
Slack
Construction
Communication skills

Full Job Description

The Professional Builder

Accountability Coach

Location: Fully Remote | NZ, Australia, Canada, USA or Philippines

Help Builders Take Action - And Grow With a Team That Moves Fast

The Professional Builder helps residential builders and general contractors build better, more profitable businesses through coaching, systems, accountability, and implementation support.

We are proud to be a 2025 NZ Best Places to Work Finalist, and we do things differently. We are fast-moving, direct, supportive, ambitious, and serious about growth - for our members and for our team.

We are looking for an Accountability Coach who wants more than "just another remote job." This role is for someone who is organised, switched-on, confident with people, and genuinely enjoys helping others follow through.

You do not need construction industry experience. We will train you. What matters most is your energy, ownership, communication, and ability to keep people moving.

What This Role Could Do For You

This is a role where you can build real confidence, sharpen your communication skills, and learn how high-performing business coaching teams operate behind the scenes.
You will be trusted to manage member conversations, think on your feet, spot when someone needs support, and help business owners keep taking action. You will get exposure to coaching systems, business growth frameworks, member success processes, and a team that is constantly learning and improving.
You will not be sitting quietly in the background. You will be part of the rhythm of the business, working with people who care about performance, development, and doing work that actually makes a difference.
For the right person, this is a place to grow faster than you might in a more traditional environment.

What You'll Be Doing

You will be the person who helps members turn good intentions into action.

That means:

Running structured accountability calls each week
Following up on goals, commitments, and action items
Tracking progress, risks, wins, and engagement
Keeping clear notes and updating internal systems
Helping members focus on the right tools, resources, and next steps
Spotting when someone is stuck and escalating concerns to Performance Coaches
Working closely with coaches, member success, and the wider delivery team

This is not a passive "just checking in" role. You will ask good questions, create momentum, and help members do what they said they would do.

Who We're Looking For

You might come from customer success, coaching support, sales support, account management, member success, recruitment, admin, or another phone-based role.

You will likely thrive here if you:

Communicate clearly and confidently on phone and video
Have strong written and verbal English skills
Are organised, reliable, and sharp with follow-up
Like structure, pace, and clear expectations
Can be warm with people, but still hold them accountable
Are comfortable working remotely and using Zoom, Slack, CRM systems, and Google Workspace
Take great notes and care about the details
Are open to feedback and always looking to improve

We are looking for people who want flexibility but do not need hand-holding. People who enjoy ownership, pace, responsibility, and being part of a team that actually cares about performance.

What Life at TPB Is Like

TPB is not built like a typical corporate workplace.
We operate more like a professional sports team. We support each other, give direct feedback, celebrate wins, and hold high standards. We invest heavily in training and development because we want our people to keep getting better.
You will have flexibility and autonomy, but you will also have structure, expectations, and people around you who want you to win. You will be encouraged to improve, trusted to own your work, and challenged to bring your best.
No corporate fluff. No hiding in the background. No coasting.
Just a sharp, ambitious team helping builders get better results.

What You'll Get

Remote role with flexible structure: Contractor or employment structure may apply depending on your location and TPB's requirements.
Competitive compensation: Pay is based on experience, region, and final role structure.
Full training and support: You'll be trained in TPB's accountability systems, member success process, coaching frameworks, delivery rhythms, and internal tools.
Access to world-class development: TPB invests heavily in team growth, including exposure to Taki Moore / Million Dollar Coach, Boardroom-style learning, Cole Gordon, Vinh Giang, Traffic & Funnels, and other high-level coaches and growth experts.
Daily, weekly, and quarterly support: We run a peak-performance environment with regular feedback, team rhythms, coaching, and support to help you hit your goals.
Work with sharp operators: You'll collaborate with Performance Coaches, Member Success, sales, marketing, and delivery leaders who are serious about getting results.
Events and team experiences: Opportunities to attend company events, summits, retreats, and client experiences where applicable.
No stale corporate culture: TPB left traditional corporate culture behind years ago. We operate like a professional sports team with high standards, honest feedback, and shared wins.
Long-term growth: Strong performers can grow with TPB as the company continues scaling globally.
Purpose-driven work: You'll help builders stay focused, follow through, and actually implement the plans that can change their businesses.

If you want to help people take action, grow your own skills, and be part of a fast-moving global team with high standards and real opportunity, this could be a brilliant next step.

The Professional Builder encourages applications from qualified candidates of all backgrounds and experiences.

The Professional Builder encourages applications from qualified candidates of all backgrounds and experiences.

Work Location: Remote

Quick Apply

Refine Your Search

customer experience leader jobs in australia

Accountability Coach

Customer Experience Team Leader

Entry Level Solar Sales Representative

Team Leader - Customer Experience & Business Development

Entry Level Solar Representative - Tele Sales

Team Leader

Service Desk Team Leader

Entry Level Sales Representative

Gym Sales Representative - Casual Hours - Food Sampling

Customer Service Team Leader

Team Leader | Hobart Airport

Operations Manager/ team leader

Contact Centre Team Leader - Operations (ATO contractors arm)

iPlay Team Leader & Customer service attendant

Customer Support Officer

Customer Success Manager

Motel Manager

Team Leader

Skechers Flagship Management Opportunities - Melbourne

Customer Service Team Leader - Victoria (Expression of Interest for 2026)

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