In-Demand Product trainer Jobs in Austral Nsw

Full-Time Customer Service Representative
JD Sports Australia & New Zealand —Leppington NSW
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Apparel Department Manager - Parramatta
JD Sports Australia & New Zealand —Parramatta NSW
- Full-time
- Management
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
3IC - Wetherill Park
JD Sports Australia & New Zealand —Wetherill Park NSW
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
Apparel Department Manager - Macarthur
JD Sports Australia & New Zealand —Campbelltown NSW
- Full-time
- Management
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
1d
Driving Instructor
My NRMA —Liverpool NSW
- Full-time
- Customer service
Quick Apply
Apprentice - Mechanical
Cummins Inc. —Wetherill Park NSW
- Senior Secondary Certificate of Education
- Communication skills
- On-the-job training
Driver Training Administrator
Crown Equipment —Smithfield NSW
- $55,000 - $60,000 a year
- Contract
- Management
- Microsoft Office
- Administrative experience
- Health insurance
- Employee assistance program
Quick Apply
Training & Capability Specialist
Diageo —Huntingwood NSW
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
- Parental leave
- Employee discount
14d
Apparel Department Supervisor - Merrylands
JD Sports Australia & New Zealand —Merrylands NSW
- Full-time
- Management
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Apparel Supervisor - Bankstown
JD Sports Australia & New Zealand —Bankstown NSW
- Full-time
- Management
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Night Shift DC Coordinator
Lactalis Australia —Lidcombe NSW
- Night shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Night Shift DC Coordinator
Lactalis Australia Pty Ltd —Lidcombe NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Store Manager - Merrylands
JD Sports Australia & New Zealand —Merrylands NSW
- Full-time
- Sales
- Business development
- Leadership
- Parental leave
- Employee assistance program

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Apparel Department Manager - Parramatta
JD Sports Australia & New Zealand —Parramatta NSW
2-3 years leadership experience within retail or like industry. You will work closely with the store’s Management Team and be responsible for creating great in-…

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Full-Time Customer Service Representative

JD Sports Australia & New Zealand -
Leppington NSW

Apply Now

Job Details

Full-time

Benefits

Parental leave
Employee assistance program
Employee discount
Referral program

Qualifications

Customer service
Zendesk
Communication skills

Full Job Description

WHO WE ARE

Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel.

Founded in 1981 in Greater Manchester UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.

In 2017, JD Sports first launched within the Australian market and has since expanded to 60+ stores across all Australian states and New Zealand, with plans for continued future growth. Our mission is to offer unparalleled service and style to all our customers.

Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field. And now, we’re seeking talented and passionate individuals to join our team.

WORKING AS A CUSTOMER SERVICE REPRESENTATIVE

Our customers are at the heart of everything we do. As a Customer Service Representative, you’ll be the first point of contact for our community, ensuring they receive friendly, professional, and effective support across multiple channels including phone, email, live chat, and social media.

This is a full-time role and is based at our Leppington Distribution Centre, the rostered hours are Monday to Friday 11am - 7pm

WHAT YOU'LL DO AT JD

In this role, you’ll make a real difference by helping customers with their inquiries, resolving issues, and ensuring every experience with JD Sports is seamless. You’ll also:

Respond promptly to customer inquiries across phone, email, live chat, and social media
Provide accurate information on products, services, and company policies
Resolve complaints efficiently, aiming for first-contact resolution
Process orders, returns, and exchanges with clear communication to customers
Maintain accurate customer records and interactions
Collaborate with internal teams to solve problems and improve service
Stay updated on promotions and product knowledge
Monitor customer feedback and share insights with the Customer Service Manager
Achieve individual and team KPIs and performance goals
Follow company procedures, guidelines, and policies at all times

WHAT WE'RE LOOKING FOR

We’re looking for team members who are passionate about customer service and thrive in a fast-paced environment. Ideally, you’ll bring:

1–3 years’ experience in a similar role
Strong communication skills (verbal & written)
Proven ability to problem solve and resolve customer issues
Experience with customer service software (e.g. Zendesk, LiveChat)
Confidence using social media and online service platforms
Ability to work under pressure while maintaining attention to detail
A positive, professional, and proactive attitude
Flexibility to work the outlined hours, with availability across varying days as required

WHAT’S IN IT FOR YOU?

Competitive Salary
One month paid parental leave
Referral bonus scheme
Training and development to evolve and shape your career
Opportunity to progress across all areas of the business including Retail, Support Office and our Distribution Centre
Treat yourself with our attractive staff discount! This can also be used for friends and family
Access to our Employee Assistance Program & Mental Health champions

We are passionate about connecting with skilled and dynamic individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.

JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.

What are you waiting for? Apply today and kick start your JD Sports Journey.

Please note, be applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.

Apply Now

Refine Your Search

product trainer jobs in austral nsw

Full-Time Customer Service Representative

Apparel Department Manager - Parramatta

3IC - Wetherill Park

Apparel Department Manager - Macarthur

Driving Instructor

Apprentice - Mechanical

Driver Training Administrator

Training & Capability Specialist

Apparel Department Supervisor - Merrylands

Apparel Supervisor - Bankstown

Night Shift DC Coordinator

Night Shift DC Coordinator

Store Manager - Merrylands

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