Job reference: #20154
Brand: QML Pathology
Location: 2/21 Smallwood Place, Murarrie QLD 4172
Why You Will Be Excited About This Role
At QML Pathology, a Healius business, we all have one thing in common, we are passionate about making a difference to the health of Australians.
As a Pathology Collector, you will be at the forefront of this. You will be the friendly face behind the first hello, the warm welcome that will create a lasting impression, and the caring assurance to let our customers know that they are in good hands.
You will be able to do what you do best – provide quality patient care - with the support and resources provided, whilst also building strong connections and being integral to the local communities you work in.
You will be a part of something pretty special as you join our network of passionate pathology collectors and our mission to be the best pathology provider in Australia.
Why You Will Like Working Here
There are some exciting things happening at QML Pathology and the wider Healius business as we transform the way we work.
You will be supported and given the resources to thrive in your job, this means regular check ins from your manager and ongoing support.
You will be recognised for your contribution & the impact you make to the lives of our customers with our Reward & Recognition program, and milestones will be celebrated, (many of our collectors have worked with us for 5+, 10+ and even 20+ years!).
Looking to grow your career? We have clear career progression paths that include advancement to business managerial roles across broader areas, including ongoing education and support to attain this.
About Us
Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and public hospitals, to small Indigenous Australian communities. This means that you will be working in a business large enough to offer you job stability & security, interstate mobility and the opportunity to fulfil your career ambitions.
What You Will Be Doing
As an On-Road Collector, you will be performing collections for commercial clients on site, conducting home visits, as well as travelling to Nursing Homes, Group Homes and facilities, collecting blood & coordinating specimen samples from patients.
No day will be the same as you travel between different sites and patient homes to provide the highest quality of care.
You will need to be able to work autonomously as you will be conducting solo visits, but will have the support of your direct On-Road Collector team and wider area team.
A day in the life of our On-Road Collectors includes:
- Travelling between various locations to collect samples
- Helping elderly and sick patients who cannot travel to clinics
- Keeping meticulous records for every patient and sample
- Travelling to clinics to prepare and package specimens for transport and testing
- Liaising with a range of different people including customers, clinic staff and couriers
- Delivering documentation within allocated timeframes
What Type of Person Will Be Successful
To be successful in this role, you will be an experienced Pathology Collector, or will have gained a Cert III and looking to embark on your Pathology Collection career! You could also be a Registered Nurse looking to swap the overnight work for regular daytime shifts.
These are the type of attributes & skills you would possess:
- A demonstrated experience and knowledge in Phlebotomy/ Certificate III in Pathology Collection
- Excellent customer service and communication skills, with a high level of empathy
- You are organised, with strong time management and attention to detail
- You are able to work autonomously, travelling between locations independently
- You are able and willing to travel to multiple locations
- You hold a valid Driver's license and have flexibility to travel to multiple clinics
- You hold a working with Children’s Check or be willing to obtain one
- You must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work
A valid Working With Children Check (WWCC) is required for this role. You must either hold an existing WWCC or be willing to obtain one prior to commencing employment.
We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours that we expect our people to embody and are: Customer Focused, Accountable, Collaborative, Credible & Resourceful.
Vaccination Requirements
- Vaccine preventable disease evidence such as Hepatitis B is a requirement of this role
- Other vaccinations based on location may be required / setting
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Benefits and Wellbeing
As part of working for Healius, you will have access to a range of benefits including:
- Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
- Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
- Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
- Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
- Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.
Our commitment to diversity and inclusion
QML Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.
