In-Demand Customer care representative casual Jobs in Auchenflower, Qld

Customer Care Representative - Casual
Beginning Boutique —Lytton QLD
- $25 - $30 an hour
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Databases
- Work from home
- Employee discount
Quick Apply
7d
Client Care Representative
Animal Emergency Australia —Jindalee QLD
- $34.24 - $35.79 an hour
- Weekend availability
- Customer service
- Nursing
- Employee assistance program
5d
Client Care Representative
Sonova —Coorparoo QLD
- No weekends
- Customer service
- Computer skills
- Communication skills
- Parental leave
- Employee assistance program
Casual Clinical Consultant - Joint Replacement
Stryker —Bowen Hills QLD
- Part-time
- Communication skills
- Health insurance
14d

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Customer Care Representative - Casual
Beginning Boutique —Lytton QLD
Engage with customers on the retail floor, creating a high energy and compelling experience. Have previous retail and customer service experience in a fast-…
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Customer Care Representative - Casual

Beginning Boutique -
Lytton QLD

Quick Apply

Job Details

Casual
$25 - $30 an hour
7 days ago

Benefits

Employee mentoring program
Work from home
Employee discount
Professional development assistance
Free food
Free drinks

Qualifications

Sales
Customer service
E-commerce
Databases
Data entry

Full Job Description

Throwback to 2008—a time when online shopping was barely a thing (can you even imagine?!). That’s when our visionary CEO, Sarah, set out to create an online community that delivered the ultimate shopping experience, straight to your door. Inspired by a 21st birthday trip to Paris, she came back with a dream, and 17 years later, Beginning Boutique is the go-to online destination for all your weekend event needs. If you’ve got a ticket to it, we’ve got the outfit for it!

We’re based in Brisbane, Australia, and we’re on the lookout for incredible people to join our growing team. We love people who are passionate about what they do, push boundaries, and strive for excellence. Sound like you? Let’s chat!

https://www.beginningboutique.com.au/pages/careers

The Role:

Location: Lytton Brisbane QLD

Basis: Casual

Overview:

We are looking for a Brisbane-based Customer Care representative to join one of Australia’s leading and fastest growing online retailers and be the first point of contact for our loyal customer base. You will be responsible for chatting to our customers online and creating memorable and personalised experiences. If you love having fun conversations and helping people, this role is for you. You will be the voice of the brand, interacting with customers, enquiries or questions about products, their orders + more!

Responsibilities:

Access and work in multiple systems and databases simultaneously
Ability to genuinely connect with customers & provide an exceptional customer experience over a wide range of communication platforms (i.e. email, livechat, phone, social media)
Provide timely and professional responses to customers
Go above & beyond for your team and customers
Provide support to the Operations Manager, Customer Experience Manager and Customer Care team as required
Actively participate in company meetings and provide feedback on team efficiencies where applicable
Ensure brand promises are met daily.
Engage with customers on the retail floor, creating a high energy and compelling experience
Expert product knowledge to drive sales and create a positive shopping experience.
Utilise your styling expertise to assist customers in creating fashionable and personalised outfits.
Flexibility in availability & able to work extended trade, weekends & key dates including Black Friday, Boxing Day, & New Year's Eve.

Requirements:

To be successful in this role you will need to have the following;

Have at least 2 years minimum experience in a similar back-end customer service role
Have a touch typing speed of at least 75 words per minute and 90% accuracy
Display confident and professional phone and communications manner
Have previous experience with working in multiple systems and databases, including Mac systems and software
Have previous retail and customer service experience in a fast-paced environment.
Have a general understanding of our brand
Be able to meet and exceed tight deadlines
Be a fast learner and be able to apply your skills and knowledge quickly
Demonstrate ability to problem solve
Availability to work on a Monday to Sunday roster.
Take initiative and authority of your role to give our customers a positive experience

Benefits:

Flexible working arrangements
Excellent employee discounts on clothing
Excellent workplace culture:
Regular team events
Work a team that loves what they do
Work with like-minded people who are passionate and experienced in their fields
We care about you:
Training and development focus for staff
A culture that supports on your health and wellbeing
We care about the future:
We donate 1% of proceeds to our charity partners through our BB Better initiative
We have a sustainability and ethical targets
We work with charities year-round

Only successful applicants will be contacted.

Job Type: Casual

Pay: $25.00 – $30.00 per hour

Benefits:

Employee discount
Employee mentoring program
Free drinks
Free food
Professional development assistance
Work from home

Application Question(s):

What systems do you have experience using?
What does your availability look like?

Work Location: Hybrid remote in Lytton QLD 4178

Quick Apply

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