We're looking for a friendly, reliable, and adaptable Medical Receptionist to join our supportive specialist practice in Randwick.
If you enjoy working in a fast-paced healthcare environment and take pride in providing outstanding customer service, we'd love to hear from you.
Why You'll Love Working With Us
- No weekend work
- Friendly and supportive team
- Convenient Randwick location, close to public transport
- Full training provided
- Ongoing training, mentoring and career development opportunities
- Opportunity to learn specialist surgical bookings
- Busy, engaging specialist medical environment
- Potential pathway to permanent full-time employment
About the Role
This is a varied role where no two days are the same.
As the first point of contact for our patients, you'll play an important role in delivering exceptional customer service while helping ensure the smooth day-to-day running of our busy specialist practice.
Key Responsibilities
- Greeting patients and providing exceptional customer service
- Answering phones and managing appointments
- Processing consultation and procedure payments
- Processing Medicare and health fund claims
- Assisting with private and public hospital surgical bookings
- Coordinating follow-up and post-operative appointments
- Issuing accounts and following up outstanding accounts
- General reception and administrative duties
What We're Looking For
We're looking for someone who is organised, proactive, adaptable and enjoys working as part of a close-knit team.
The successful applicant will demonstrate:
- Previous experience in medical reception or administration (specialist or surgical practice experience is an advantage, but not essential)
- Experience using Genie or similar medical software (preferred but not essential — full training will be provided)
- Excellent communication and organisational skills
- Excellent attention to detail
- Ability to multitask and remain calm under pressure
- Ability to learn quickly and adapt to new systems and processes
- A positive attitude and willingness to help wherever needed
- A willingness to accept feedback and continually improve
- A proactive, team-oriented approach and strong work ethic
- A genuine commitment to providing exceptional customer service
We welcome applications from junior candidates who are eager to learn. Full training will be provided to the right person.
About the Position
This is a casual position with flexible weekday hours.
We're looking for someone with broad weekday availability, including the ability to assist at short notice when required. This role is best suited to applicants who are flexible and available to work between three and five weekdays, depending on the operational needs of the practice.
In most weeks, we anticipate offering regular weekday shifts, typically around three days per week, with opportunities for additional shifts when available.
For the right candidate, there will be opportunities for increased hours and, when the time is right, consideration for transition into a permanent full-time position.
Why Join Sydney Colorectal Associates?
We pride ourselves on providing exceptional patient care in a friendly, professional, and supportive environment. You'll be joining a close-knit team where your contribution is genuinely valued, and where you'll receive ongoing training, mentoring and support to develop your career in specialist healthcare.
Apply Now
If you're looking to build a rewarding career in specialist healthcare and want to join a friendly, supportive team where you'll continue to learn and grow, we'd love to hear from you.
Successful applicants will demonstrate reliability, professionalism, a willingness to learn, and a genuine commitment to providing exceptional customer service.
We look forward to receiving your application.
Please note: Only shortlisted applicants will be contacted for an interview.
Job Type: Casual
Pay: $35.00 – $45.00 per hour
Benefits:
- Employee discount
- Free drinks
- Free food
Application Question(s):
- Do you have permanent work rights with no restrictions in Australia?
- Have you had at least two doses of the recognised COVID-19 vaccine (unless you can provide a medical exemption)?
- This is a casual position that requires high flexibility. Are you available to work flexible hours and on short notice when needed?
Experience:
- Medical receptionist in a team environment: 1 year (Required)
Work Location: In person
