In-Demand Customer service Jobs in Argenton Nsw 2284

Customer Service Representative (Inbound Contact Centre)
My NRMA —Newcastle NSW
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick Apply
Cinema Worker Level 2 - Event Cinemas Kotara
EVT Group —Kotara NSW
- Management
- Customer service
- Cleaning
Retail Sales Assistant - East Maitland
Lorna Jane —East Maitland NSW
- Weekend availability
- Customer service
- Retail sales
- Employee assistance program
Quick Apply
Senior Customer Service Officer
Crown Lands and Public Spaces —Newcastle NSW
- $102,936 - $113,579 a year
- Full-time
- Customer service
- Communication skills
- Time management
7d
Store Team Member - Green Hills
Universal Store —East Maitland NSW
- Customer service
Retail Store Manager
WALLSEND SHIV PTY LTD —Newcastle NSW
- From $79,550 a year
- Full-time
- Management
- Sales
- Merchandising
Quick Apply
Part-Time Retail Team Member
Best & Less —Charlestown NSW
- Up to $34.85 an hour
- Part-time
- Sales
- Customer service
- POS
- Employee discount
Quick Apply
Office Administration Assistant
The Oil Man PTY Limited —Cardiff NSW
- $30 - $35 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
11d
yd - Retail Assistant Greenhills Maitland
Retail Apparel Group —East Maitland NSW
- Sales
Casual Team Member (Weekday & Weekend Availability Required)
Best & Less —Charlestown NSW
- Up to $34.85 an hour
- Weekend availability
- Customer service
- In-person
Quick Apply
Casual Sales Assistant - Myer Charlestown Child
Seed Heritage —Charlestown NSW
- Sales
- Merchandising
- Communication skills
- Employee assistance program
- Referral program
13d
Part Time Sales Assistant | Angus & Coote Green Hills
Angus & Coote —East Maitland NSW
- Part-time
- Sales
- Customer service
- Employee discount
Quick Apply
Part Time Sales Assistant - Myer Charlestown Child
Seed Heritage —Charlestown NSW
- Part-time
- Merchandising
- Communication skills
- Employee assistance program
- Referral program
13d
Casual Sales Assistant - Kotara
Industrie —Kotara NSW
- $17.39 - $34.76 an hour
- Customer service
- In-person
- Employee discount
Quick Apply
1d
Customer Service Consultant
PTC Phone Tech & Comm —Charlestown NSW
- Weekend availability
- Sales
- Budgeting
- Employee discount
Quick Apply
Casual Seasonal Sales Associate Green Hills
Pandora Jewelry —East Maitland NSW
- Part-time
- Sales
- Employee discount
Client Service Officer
NSW Department of Communities and Justice —Newcastle West NSW
- $82,533 - $95,482 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance program
6d
Store Team Member
Woolworths Supermarkets —Kotara NSW
- Part-time
Casual Sales Assistant - Myer Charlestown
Industrie —Charlestown NSW
- $17.39 - $34.76 an hour
- Customer service
- In-person
- Employee discount
Quick Apply
1d
Retail Team Member
rebel —Charlestown NSW
- Part-time
- Customer service
- Merchandising
- Employee assistance program

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Customer Service Representative (Inbound Contact Centre)

My NRMA -
Newcastle NSW

Quick Apply

Job Details

Full-time

Benefits

Annual leave

Qualifications

Customer service
Communication skills

Full Job Description

Company Description

We're one of Australia's most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruising.

That's why a career with us means creating the future you want, while helping the NRMA Group to keep moving Australia forward. Together, we can make a difference.

Job Description

Start date 24th August 2026 | Full-time Permanent role, Shift work: 5am-midnight Monday to Sunday | Hybrid (Gosford or Sydney Olympic Park and Working from Home)

As an Inbound Customer Service Representative, you’ll be the first point of contact for roadside assistance calls - helping people feel safe, supported, and back on the road quickly. Become the reassuring voice our members rely on. Build meaningful skills, grow your career, and make a real impact every day!

Qualifications

The important details!

Start Date: 24th August 2026
Hours: Full time Permanent position (35 hours per week)
Roster: Full commitment to a 3-week rotational roster between the hours of 5am midday-12am midnight, Monday to Sunday (including public holidays). Please note the rosters and/or hours are not negotiable.
Hybrid working: Working from home with collaboration & engagement days each month within our offices at either Sydney Olympic Park or Gosford. Training will be hybrid for 5 weeks with one day at the Sydney Olympic Park office and the rest from home. Must live within 100km from Sydney Olympic Park or central Gosford to fulfil these regular requirements (no further than Newcastle or Wollongong).
Holiday/Leave Requests: Please note unfortunately we are unlikely able to support any leave requests between mid-November until end of Feb 2027, due to peak period.

What You’ll Do

Customer Empathy: Handle inbound roadside assistance calls calmly, professionally, and accurately.
Clear Communication: Reassure members and provide concise guidance in line with quality standards.
Data Integrity: Maintain accurate records and handle member information confidentially.
Critical Thinking: Assess member needs and coordinate the appropriate service efficiently.
Collaboration: Work with internal teams to deliver timely outcomes.
Systems Proficiency: Navigate multiple systems while following processes and procedures.
Problem Solving: Use sound judgement under pressure to deliver positive member experiences.

What You’ll Bring

Customer Service Experience and Passion: Proven experience working in customer service and a passion to help people. Previous contact centre experience is welcomed but not essential – we will provide you training!
Resilience & Composure: Perform effectively in fast‑paced, high‑volume environments while remaining calm under pressure.
Emotional Resilience: Maintain focus through challenges, quickly recovering with a positive, can‑do attitude.
Adaptability: Embrace change and confidently adopt new systems, processes, and responsibilities.
Empathy & Member Focus: Deliver empathetic, solutions‑driven support so every member feels heard and supported.
Communication & Professionalism: Apply strong listening and communication skills with discretion and professionalism.
Technical Confidence & Accuracy: Navigate multiple systems efficiently with strong attention to detail.
Self‑Motivation: Work independently and proactively within a remote team environment.
Team Connection: Value teamwork and actively build strong relationships both virtually and in person.

Why You’ll Love This Role

Great pay + shift loadings for early, late, weekend and public holiday shifts
5 weeks annual leave + a “Me Day” after your first year of service
Eligibility for KPI bonuses (after passing training and eligible 1st full quarter after passing induction training)
Huge discounts on travel, holidays, groceries, movies, fitness, insurance & more
Career pathways across NRMA - many leaders started here
Hybrid working: Working from home with collaboration & engagement days each month within our offices at either Olympic Park or Gosford

Ready to Keep Australia Moving?

Apply today! You’ll complete a few screening questions and an online assessment as the first step. If your application is shortlisted further to this, you will receive access to a link to a recorded information session and further interview processes.

If you require any adjustments during the recruitment process, please contact our Talent Acquisition Specialist as part of the information session.

All successful applicants will be subject to full ongoing Australian work rights and required to complete satisfactory pre-employment checks.

We’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.

Quick Apply

Refine Your Search

customer service jobs in argenton nsw 2284

Customer Service Representative (Inbound Contact Centre)

Cinema Worker Level 2 - Event Cinemas Kotara

Retail Sales Assistant - East Maitland

Senior Customer Service Officer

Store Team Member - Green Hills

Retail Store Manager

Part-Time Retail Team Member

Office Administration Assistant

yd - Retail Assistant Greenhills Maitland

Casual Team Member (Weekday & Weekend Availability Required)

Casual Sales Assistant - Myer Charlestown Child

Part Time Sales Assistant | Angus & Coote Green Hills

Part Time Sales Assistant - Myer Charlestown Child

Casual Sales Assistant - Kotara

Customer Service Consultant

Casual Seasonal Sales Associate Green Hills

Client Service Officer

Store Team Member

Casual Sales Assistant - Myer Charlestown

Retail Team Member

I want to receive the latest job alert for customer service in argenton nsw 2284

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