Lead ARB’s Alice Springs branch and make a real impact in one of Australia’s most iconic regions. With strong incentives, relocation support and the freedom to drive performance, this is your chance to combine lifestyle with leadership.
The Position:
Reporting to the SA/NT Retail Operations Manager the Branch Manager is responsible for managing, leading and coaching the Retail Sales and 4x4 Technician staff. Consisting of a showroom, and automotive workshop, servicing ARB's retail, dealer and stockist customers throughout the local area. The Branch Manager is required to achieve, and preferably exceed all customer service, staff development, business development, revenue growth and expense management targets and is ultimately accountable for the efficient, effective and profitable operation of the store.
What’s on offer:
- Competitive base salary, plus super, leave loading and incentive program
- Additional retention, performance and sign-on bonuses recognising your impact and success
- Relocation assistance to make your move to Alice Springs seamless
- Fully equipped and maintained 4WD company vehicle
- Significant employee product discounts across ARB’s premium range
- Professional development opportunities, international business exposure and training.
- Join a world class team that operate in a collaborative and supportive environment.
Key Responsibilities:
- Leading a Branch of sales and fitting staff to achieve personal growth and career development.
- Influence commercial decisions and process disciplines to deliver and exceed productivity and profitability targets.
- Champion the customer experience within the Branch, deliver the highest quality of installations and professional sales support.
- Process adherence leading to accurate Inventory management. Ensure customer orders are supplied in full and on time. Inventory to be managed with a Just in time philosophy aligned to distribution schedules.
- Providing support and market feedback to the Retail Operations Manager regarding competitor activity, new business opportunities, product trends and customer insights.
- Collaborate with local fleet and dealer partners to create value adding relationships.
About you:
- Proven experience leading and developing teams of ten or more professionals
- Familiarity with 4x4 accessories and off-road vehicles in general will be highly regarded.
- Ability to work with a variety of individuals to develop and drive customer centric strategies throughout the organisation.
- Passion and commitment for achieving extraordinarily high standards in customer service.
- Drive, enthusiasm and the pursuit of outstanding results.
- Knowledge of key financial principles, such as asset management and maintenance, pricing structures and P&L statements.
- Mechanical aptitude highly desirable.
About US:
At ARB, we're not just a brand; we’re a lifestyle. Our passion for off-road adventures drives us to innovate and create products that enhance the customer journey. As an ASX top 100 company with +2200 employees globally, we take pride in our commitment to excellence. Our reach spans across 100 countries, supported by regional offices in the USA, Europe, Thailand, New Zealand, and the Middle East. Our reputation has been built on high-quality products, with services delivered by people who are passionate about quality, reliability and practicality.
ARB is committed to supporting high-quality leaders, providing the tools, guidance and investment needed to unlock the full potential of our Alice Springs branch and set you up for long-term success. If this aligns with your experience and ambition, apply now.
