In-Demand customer insights analyst Jobs in alexandria, nsw

Systems Analyst
SPM Facilities Management —Erskineville NSW
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Work from home
- Professional development assistance
Quick Apply
9d
Customer Insights Analyst
ING Bank —Sydney NSW
- SQL
- Communication skills
11d
Customer Insights & Data Analyst
Mirvac —Sydney NSW
- Data analysis skills
- Research
- SQL
2d
Senior Customer Insights Analyst
Compass Group Australia —North Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Analytics
10d
Business Analyst
NEXA Group Pty Ltd —Bondi Junction NSW
- $115,000 - $130,000 a year
- Full-time
- Management
- Microsoft Office
- Agile
Quick Apply
3d
Revenue Operations Analyst
Phocas Software —Sydney NSW
- $110,000 - $140,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
Quick Apply
Change Analyst
Colonial First State —Sydney NSW
- Full-time
- Communication skills
2d
Research & Analytics Analyst
MLC Life Insurance —North Sydney NSW
- Full-time
- Hybrid work
- Research
- Analysis skills
- Communication skills
1d
End User Services Support Analyst
Western Sydney Local Health District —Sydney NSW
- $97,502 - $113,707 a year
- Full-time
- Patient care
- Communication skills
8d
Sales Performance & Insights Analyst
CoStar Group —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- SQL
- Parental leave
2d
Senior Assurance Insights Analyst
Department of Customer Service —Sydney NSW
- $129,464 - $142,665 a year
- Full-time
- Data analysis skills
- Administrative experience
- Analysis skills
4d
Senior Data and Evaluation Analyst
Department of Customer Service —Sydney NSW
- $129,464 - $142,665 a year
- Full-time
- Data analysis skills
- Research
8d
2026 Corporate Analyst Development Program (CADP) "Day in Bank" Event - Sydney
JPMorganChase —Sydney NSW
- Full-time
- Master's degree
- University
- Bachelor's degree
3d
End User Services Support Analyst
NSW Health —North Parramatta NSW
- $97,502 - $113,707 a year
- Full-time
- Patient care
- Communication skills
9d
Financial Crime Analyst - Customer Data Investigations and Remediation
Commonwealth Bank —Sydney NSW
- Full-time
- Analysis skills
- No degree
- Communication skills
4d
2026 / 2027 Corporate Analyst Development Program - Summer Analyst - Sydney
JPMorganChase —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Relocation assistance
3d
Pricing Analyst
CSR —North Ryde NSW
- Full-time
- Microsoft Excel
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Order Management & Compliance Analyst
Kenvue —Sydney NSW
- Hybrid work
- Management
- Customer service
- Administrative experience
5d
Data Analyst
Stryker —Sydney NSW
- Full-time
- CRM software
- Data analysis skills
- SQL
- Health insurance
12d
COMMERCIAL INSIGHTS ANALYST
Ampol Group —Alexandria NSW
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- No degree
- Annual leave
- Fuel discount
Quick Apply

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customer insights analyst jobs near alexandria, nsw

Systems Analyst

SPM Facilities Management
Erskineville NSW

Quick Apply

Job Details

Full-time
$85,000 - $95,000 a year
9 days ago

Benefits

Visa sponsorship
Work from home
Professional development assistance

Qualifications

Microsoft Excel
Data analysis skills
Analysis skills
Business requirements
Communication skills

Full Job Description

SPMFM Pty Ltd is an established provider of facility management services across Strata properties throughout Sydney. Backed by more than two decades of experience, we are known for delivering outstanding customer service, effectively managing complex sites, and maintaining a strong focus on sustainable practices. Join our organisation and play a key role in continuing to deliver high-quality outcomes for our clients.

Qualifications & Experience

Relevant tertiary qualifications in a related discipline.
Proven experience in roles such as Systems Analyst, ICT Business Analyst, ERP Support, or similar positions focused on business systems.
Hands-on experience with Building Management and Information Systems (including automation, maintenance, and asset tracking platforms) and Physical Security systems (such as access control and CCTV).
Demonstrated ability to assess and analyse organisational processes, workflows, and ICT systems within operational or commercial settings.
Familiarity with BMIS platforms and tools such as MYBOS, or equivalent enterprise solutions.
Solid understanding of workflows related to building management and operational processes.
Experience eliciting business requirements, analysing workflows, preparing functional documentation, and supporting system delivery, testing, and optimisation efforts.
Advanced proficiency in Microsoft Excel, including data analysis, dashboard creation, report development, and complex spreadsheet modelling.
Strong analytical thinking, problem-solving ability, and effective communication and stakeholder management skills.
Ability to manage competing priorities across multiple initiatives while driving continuous improvement outcomes.
Capability to train and support staff in the use of new or updated systems, ensuring consistent and accurate adoption of processes.
Skills in diagnosing and resolving issues within systems and workflows to maintain smooth and effective operations.

Key Responsibilities

Collaborate with internal teams, external vendors, and clients to capture and document business needs, while reviewing current systems and operational practices to identify inefficiencies and improvement areas.
Propose and assist in delivering enhancements to systems, workflows, reporting capabilities, and operational procedures to increase efficiency and improve data insights.
Produce detailed functional specifications, process maps, workflow documentation, and reporting requirements for system upgrades and improvement initiatives.
Support the rollout, configuration, testing, and implementation of BMIS platforms, reporting solutions, and workflow automation projects.
Participate in testing activities, including user acceptance testing (UAT), and assist with troubleshooting and resolving issues to ensure system reliability and performance.
Undertake data analysis, process modelling, and development of operational reports and dashboards.
Liaise with stakeholders and software providers during system enhancements, upgrades, and transformation initiatives.
Create user documentation, training resources, and standard operating procedures, and deliver training sessions to support system adoption.
Act as an internal subject matter expert for operational systems, providing guidance, resolving queries, and supporting continuous improvement across business processes.

Pay: $85,000.00 – $95,000.00 per year

Benefits:

Professional development assistance
Visa sponsorship
Work from home

Work Location: Hybrid remote in Erskineville NSW 2043

Quick Apply

Refine Your Search

customer insights analyst jobs in alexandria, nsw

Systems Analyst

Customer Insights Analyst

Customer Insights & Data Analyst

Senior Customer Insights Analyst

Business Analyst

Revenue Operations Analyst

Change Analyst

Research & Analytics Analyst

End User Services Support Analyst

Sales Performance & Insights Analyst

Senior Assurance Insights Analyst

Senior Data and Evaluation Analyst

2026 Corporate Analyst Development Program (CADP) "Day in Bank" Event - Sydney

End User Services Support Analyst

Financial Crime Analyst - Customer Data Investigations and Remediation

2026 / 2027 Corporate Analyst Development Program - Summer Analyst - Sydney

Pricing Analyst

Order Management & Compliance Analyst

Data Analyst

COMMERCIAL INSIGHTS ANALYST

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