In-Demand Service delivery manager Jobs in Albury, Nsw

Customer Service Representative
Collective Co Services —Wodonga VIC
- $30 an hour
- Part-time
- CRM software
- Customer service
- Analysis skills
Quick Apply
9h
Area Manager - Penrith
Independence Services - NSW —Albury-Wodonga VIC
- Full-time
- Supervising experience
- First Aid Certification
- Conflict management
- Employee assistance program
Program Manager - Early Intervention Services
Intereach —Albury NSW
- $110,102 - $114,983 a year
- Full-time
- Hybrid work
- Leadership
- Employee assistance program
Quick Apply
Head Chef/ Chef Manager- Armidale
Compass Group Australia —Wodonga VIC
- Full-time
- Culinary experience
- Communication skills
Counter Sales - Wodonga - VIC
Middy's —Wodonga VIC
- Full-time
- Customer service
8d
Casual Food Services Assistant
Lutheran Aged Care Albury —Albury NSW
- Communication skills
- COVID-19 protective measures
4d
Environmental Projects Senior Manager
GUNN AGRI PARTNERS —Albury NSW
- Full-time
- Microsoft Office
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Store Business Manager
Officeworks —Wodonga VIC
- Management
- Organisational skills
- Budgeting
- Employee assistance program
Water & Wastewater Planning Engineer
North East Water —Wodonga VIC
- Full-time
- Management
- Engineering
- Analysis skills
12d
Inventory Officer
Toll Group —Bandiana VIC
- Full-time
- No degree
- Organisational skills
- Warehouse experience
Deputy Head Pharmacy Technician - Cancer Care Services
Albury Wodonga Health —Albury NSW
- Full-time
- Working with children
- Internship
- Hospital experience
9d
Senior Child Protection Practitioner
DFFH Child Protection Practitioner —Wodonga VIC
- $116,413 - $128,631 a year
- Part-time
- Working with children
- Recruiting
- Annual leave
4d
Accounts Payable/Receivable Officer
GUNN AGRI PARTNERS —Albury NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
Quick Apply
Electrical Project Manager/Supervisor
Wormald —Albury NSW
- Full-time
- Customer service
- Office
- Electrical experience
Chef Manager - Lavington
Southern Cross Care (NSW & ACT) —Lavington NSW
- $73,000 a year
- Full-time
- Culinary experience
- Leadership
- Communication skills
Quick Apply
Accountant - Albury
GUNN AGRI PARTNERS —Albury NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
Quick Apply

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Based on your search for service delivery manager

Customer Service Representative
Collective Co Services —Wodonga VIC
You will work closely with sales, operations, administration and management teams to identify opportunities for improvement, solve problems before they arise…
$30 an hour
Quick Apply
9h
Production Manager
Civilmart - Precast Civil Industries —Wodonga VIC
Safety First: Champion a zero-harm environment by ensuring strict adherence to health, safety, and environmental standards.
$120,000 - $130,000 a year
Quick Apply
11d

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service delivery manager jobs near albury, nsw

Customer Service Representative

Collective Co Services
Wodonga VIC

Quick Apply

Job Details

Part-time | Full-time | Casual
$30 an hour
9 hours ago

Qualifications

CRM software
Multilingual
Customer service
Analysis skills
Data entry
Phone manner
Communication skills

Full Job Description

CUSTOMER EXPERIENCE MANAGER

Location: Albury-Wodonga
Employment Type: Full Time

About Us

Collective Co Careers is recruiting on behalf of a growing group of businesses operating across solar, electrical, cleaning, home services, beauty and emerging industries.

We are looking for an exceptional Customer Experience Manager who is passionate about people, systems and creating outstanding customer experiences from first enquiry through to long-term customer relationships.

This is not a traditional administration role.

We are looking for someone who can take ownership of the entire customer journey and help us create industry-leading service standards across multiple businesses.

The Role

As Customer Experience Manager, you will be responsible for ensuring every customer receives an exceptional experience at every stage of their journey.

You will work closely with sales, operations, administration and management teams to identify opportunities for improvement, solve problems before they arise and ensure our customers feel valued, informed and supported.

Key Responsibilities

Manage the customer journey from enquiry through to completion and aftercare
Monitor customer satisfaction and identify improvement opportunities
Develop and implement customer experience systems and processes
Resolve escalated customer concerns professionally and efficiently
Conduct customer follow-up calls and quality assurance checks
Work with management to improve service delivery across all businesses
Develop customer communication standards and templates
Track customer feedback, reviews and retention metrics
Assist in creating loyalty, referral and customer engagement programs
Support onboarding processes for new customers
Identify trends and recurring customer pain points
Ensure customer expectations are consistently exceeded

About You

Strong customer service and relationship-building skills
Excellent communication skills both written and verbal
Highly organised with strong attention to detail
Solutions-focused and proactive
Able to work independently and take ownership
Confident handling customer concerns and difficult conversations
Passionate about creating exceptional customer experiences
Experience in customer service, client relations, operations or account management preferred
Experience with CRM systems is advantageous

What Success Looks Like

Increased customer satisfaction
Improved customer communication
Stronger online reviews and referrals
Reduced customer complaints
Consistent customer journey across all businesses
Improved retention and repeat business
Positive relationships with customers and team members

Why Join Us

Opportunity to help shape and improve multiple growing businesses
Work directly with leadership teams
Career growth and development opportunities
Supportive and fast-paced environment
Ability to make a genuine impact on business performance and customer outcomes

If you are passionate about people, service excellence and creating unforgettable customer experiences, we would love to hear from you.

Pay: $30.00 per hour

Experience:

Phone manner: 5 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

service delivery manager jobs in albury, nsw

Customer Service Representative

Area Manager - Penrith

Program Manager - Early Intervention Services

Head Chef/ Chef Manager- Armidale

Counter Sales - Wodonga - VIC

Casual Food Services Assistant

Environmental Projects Senior Manager

Store Business Manager

Water & Wastewater Planning Engineer

Inventory Officer

Deputy Head Pharmacy Technician - Cancer Care Services

Senior Child Protection Practitioner

Accounts Payable/Receivable Officer

Electrical Project Manager/Supervisor

Chef Manager - Lavington

Accountant - Albury

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