Status:
Temporary, Full-Time (18 months with possibility of extension)
Salary range:
Level 3.1 to 5.4 ($72,448.54 to $91,700.48 per annum) dependent on skills, knowledge and experience.
Opportunity:
The City of Albany’s Development Information Services Team is looking for a professional and customer focused individual to take up the role of Information Officer.
Reporting to the Senior Development Information Officer, this dynamic role is responsible for providing high-quality administrative support to the Development Services team. The role involves responding to customer enquiries, receiving and processing applications, and providing accurate information on planning, building and development processes and requirements.
About You:
We are looking for someone who can demonstrate experience working in a customer service and/or administration position, with an understanding of local government and/or the building and planning industries. The successful applicant will have experience working within a busy team environment, strong time management and organisational skills, and the ability to prioritise and schedule their own workload to meet deadlines. Strong computer literacy, data entry skills and proficiency in Microsoft Word, Excel and Outlook are also required.
If you have administration and customer service experience and enjoy supporting teams in a fast-paced environment, we encourage you to apply.
About Us:
The City of Albany is one of Western Australia’s most important and historic regional Cities.The services, facilities and activities that we offer are continually evolving and expanding. As an employee of the city, you can help us to reach our full potential. We employ around 500 staff members and provide an exceptional and committed service to the City of Albany, and we create an environment where every employee has an opportunity to succeed. We are committed to a more diverse workforce and promote diversity and equal opportunity employment.
What We Offer:
The City offers some great benefits including flexible work arrangements to ensure a work-life balance. You will also enjoy a range of other benefits including:
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Superannuation co-contributions of up to $4,500 per financial year
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Professional development opportunities, including training, memberships, and study assistance
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Excellent leave entitlements including annual leave loading and the ability to purchase up to an additional 8 weeks’ annual leave per year
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Employee health and wellness program and initiatives including yearly flu vaccinations, skin checks and health assessments
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Access to our Employee Assistance Program (EAP) for you and your family
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Free ALAC Memberships
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Festive leave days
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Volunteering support
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Employee assistance program
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Generous study assistance
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Employee recognition program
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Discounted Private Health Insurance
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Novated Leasing (where applicable)
Interested:
To apply, please follow the submission instructions outlined in the Application Pack.
Please Note:
To be eligible for an interview, your cover letter must clearly address the key points outlined in the Application Pack.
If you are having any difficulties or for further assistance with the process please contact People and Culture at [email protected] or on 6820 3110.
Role related queries should be directed to Jessica Anderson, Coordinator Development Assessment and Customer Relation at [email protected] or on 6820 3058.
Deadline:
Applications close 5pm, Thursday 20 August 2026
The City of Albany is dedicated to promoting diversity and inclusion across all its organisational practices and is an equal opportunity employer. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, individuals from diverse cultural and linguistic backgrounds, people with lived disabilities, and individuals of all ages, sexual orientations, and gender identities.
