In-Demand customer success manager Jobs in adelaide sa

Customer Success Technical Manager
OzRunways/Jeppesen Australia Pty Ltd. —Prospect SA
- CRM software
- Microsoft Office
- Analysis skills
- Parental leave
Quick Apply
Customer Service Coordinator
Rentokil Initial —Adelaide SA
- Full-time
- Microsoft Excel
- Sales
Quick Apply
Entry Level Solar Sales Representative
Smart Energy Group —Greater Adelaide SA
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Continuous Improvement Manager
Bega Cheese —Salisbury SA
- Full-time
- Manufacturing
Store Manager - Harbourtown
Industrie —Adelaide Airport SA
- $70,000 - $74,000 a year
- Full-time
- Management
- Customer service
- Team management
- Employee discount
Quick Apply
13d
Senior Consultant (Integrated Logistics Support - Disposals)
QinetiQ —Greater Adelaide SA
- Full-time
- No degree
- Communication skills
- Parental leave
1d
Team Members & Supervisors
Zambrero —Glenelg SA
- Full-time
- Cleaning
Quick Apply
State Sales Manager - SA
Metcash —Wingfield SA
- Sales
- Salesforce
- Leadership
- Annual leave
- Parental leave
Visual Merchandiser - Rundle Mall
H&M —Adelaide SA
- Full-time
- Sales
- Merchandising
- Annual leave
Quick Apply
IT Support Officer
Northline —Greater Adelaide SA
- $76,515 - $86,515 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Program Development Manager: SSN AUKUS Build Program
ASC Pty Ltd —Osborne SA
- Full-time
- No degree
- Construction
- Leadership
- Relocation assistance
- Parental leave
6d
Sales Assistant
Bob Jane T-Marts - ALBERTON —Alberton SA
- From $65,000 a year
- Full-time
- Management
- Sales
- Customer service
- Employee discount
Quick Apply
Managerial Positions
Zambrero —Adelaide Airport SA
- Full-time
- Restaurant experience
Quick Apply
General Manager - Networks Operations
Datacom —Adelaide SA
- Full-time
- Hybrid work
- Budgeting
- Leadership
- Communication skills
Quick Apply
13d
Account Manager
Quodo —North Adelaide SA
- From $60,000 a year
- Full-time
- CRM software
- In-person
- Leadership
Quick Apply
7h
Human Resources Advisor
TeamViewer Germany GmbH —Adelaide SA
- Hybrid work
- Administrative experience
- Bachelor's degree
- Business
Quick Apply
Public Relations and Corporate Affairs Senior Manager
ACH Group —Greater Adelaide SA
- Up to $15,900 a year
- Full-time
- Health insurance
- Employee assistance program
Quick Apply
Department Manager
Spotlight —Melrose Park SA
- Full-time
- Merchandising
- First Aid Certification
- Leadership
- Profit sharing
- Employee assistance program
Department Manager - Rundle Mall
H&M —Adelaide SA
- Full-time
- Leadership
- Annual leave
Quick Apply
Senior Human Resources Business Partner
SA Health —Greater Adelaide SA
- $98,478 - $104,165 a year
- Full-time
- Management
- Communication skills

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Customer Success Technical Manager

OzRunways/Jeppesen Australia Pty Ltd.
Prospect SA

Quick Apply

Job Details

Benefits

Parental leave

Qualifications

CRM software
Microsoft Office
Analysis skills
Presentation skills
Bachelor's degree
Communication skills

Full Job Description

Key Responsibilities:

Serve as the primary technical and strategic contact for military aviation customers
Manage the full customer lifecycle, including onboarding, training, adoption, and renewal
Deliver exceptional support via email, phone, and virtual sessions, with a strong focus on pilot-centered service
Provide expert guidance on flight planning, situational awareness tools, and operational workflows within ForeFlight
Troubleshoot technical issues across iOS (iPad/iPhone), macOS, and web-based platforms
Analyze customer usage data to identify trends, risks, and opportunities for growth and retention
Conduct recurring business reviews to align on customer goals, product usage, and performance outcomes
Develop and execute account plans to support adoption, customer value, and long-term success
Partner closely with Sales, Product, and Engineering teams to resolve complex issues and advocate for customer needs
Identify expansion opportunities and contribute to pipeline growth across military and government accounts
Lead onboarding sessions and ongoing training to ensure customers maximize the value of the platform

Basic Qualifications:

Pilot/Dispatcher experience required
5+ years of experience in Technical Account Management, Customer Success, or a related customer-facing technical role
Strong technical proficiency with the Apple ecosystem (iPad, iPhone, macOS) and web-based applications
Demonstrated ability to troubleshoot and resolve technical issues effectively
Excellent communication and presentation skills
Proven experience managing customer relationships, driving retention, and identifying growth opportunities
Strong analytical, organizational, and project management skills
Detail-oriented with excellent follow-up and execution
Proficiency in Microsoft Office and CRM tools

Preferred Qualifications:

Bachelor’s degree or equivalent experience
Military aviation experience
Familiarity with Electronic Flight Bag (EFB) solutions such as Jeppesen ForeFlight

About Jeppesen ForeFlight:

Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.

Why You Should Join:

At Jeppesen ForeFlight (OzRunways), we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees and empower them to make a direct impact on our products and services messaging. We strive to provide employees and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but is not limited to the following:

Our benefits package includes but not limited to the following:
Flexible hybrid schedule
Generous paid parental leave policy (12 weeks paid leave for primary carer)
Flight Training Rewards
Tuition Stipend

Quick Apply

Refine Your Search

customer success manager jobs in adelaide sa

Customer Success Technical Manager

Customer Service Coordinator

Entry Level Solar Sales Representative

Continuous Improvement Manager

Store Manager - Harbourtown

Senior Consultant (Integrated Logistics Support - Disposals)

Team Members & Supervisors

State Sales Manager - SA

Visual Merchandiser - Rundle Mall

IT Support Officer

Program Development Manager: SSN AUKUS Build Program

Sales Assistant

Managerial Positions

General Manager - Networks Operations

Account Manager

Human Resources Advisor

Public Relations and Corporate Affairs Senior Manager

Department Manager

Department Manager - Rundle Mall

Senior Human Resources Business Partner

I want to receive the latest job alert for customer success manager in adelaide sa

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