In-Demand Senior customer success manager Jobs

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Senior Product Manager - Deposits

Great Southern Bank -
Brisbane QLD

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Job Details

Benefits

Work from home

Qualifications

Analysis skills
Product management
Communication skills

Full Job Description

As the Senior Product Manager, Deposits, you support the Senior Manager, Deposits in managing the strategy, product development, product life cycle, financial metrics, compliance and risk, for all existing and any everyday transactional products.

The Deposit product team sits within the Product team, under the Customer Office. The Senior Product Manager reports into the Senior Manager and the Deposit product team collaborates cross-functionally with other divisions of Great Southern Bank to deliver performance outcomes, manage risk, and improve the customer experience.

You’ll make an impact by:

Managing the performance of the Everyday Banking product portfolio, including positioning for customer activation, acquisition and retention.
Monitoring and reporting performance across the Everyday Banking portfolio, including competitor insights, customer and risk metrics.
Review existing products and implement changes to the products and deliver enhancements to ensure optimal value to customers and GSB
Day to day relationship management with both internal and external stakeholders
Drive the definition, development and deployment of new products and significant product enhancements, and contribute to the design, implementation, and regular review of our New Product Development process.
Manage risk across the portfolio and lead implementation of regulatory change / compliance initiatives

Do things differently with us

To succeed in this role, you will have:

5+ years’ experience in a Product Management or similar role, with exposure to everyday transactional deposit products
Strong analytical skills, including the ability to manage large and complex data volumes, identify trends and create actionable insights
Good verbal and written communication skills with the ability to communicate effectively at all levels and across different audiences
Relevant tertiary qualifications in Business, Economics or Finance are preferred

Why Great Southern Bank?

Whatever your role with us, you’ll be part of a force for good. We’re owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you’ll also enjoy a range of fantastic benefits, some examples include:

Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.

Imagine working for a bank that truly helps people. You can.

Questions? Please contact our Talent Acquisition team at [email protected]

At Great Southern Bank, we’re building a workplace where everyone belongs. We value diverse backgrounds, cultures, abilities and experiences - including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, and the LGBTQ+ community - because it makes us stronger for our people, customers and communities. Through flexible working, collaboration and fair, inclusive decision-making, we empower our people to do their best every day.

We move with purpose, are curious about what’s next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast-changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you’ll feel right at home here at Great Southern Bank.

#LI-Hybrid

Apply Now

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