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Guest Services Attendant

The Women's Club -
Sydney NSW

Quick Apply

Job Details

Part-time | Full-time
$30 - $40 an hour
12 days ago

Benefits

Annual leave
Free food

Qualifications

Hospitality
First Aid Certification
Cleaning
Hotel experience

Full Job Description

We are seeking a reliable and proactive Guest Services Attendant to help us maintain exceptional standards and service across our residence and wider Club spaces. This is a key role supporting our operations team and reporting directly to the CEO.

What You'll Do

You will take ownership of the presentation and cleanliness of The Women’s Club across both guest accommodation and shared hospitality spaces. For the right candidate, you will also assist Front of House with administration relating to guests.

Your day-to-day duties will include:

Accommodation & Facilities:

Clean and maintain 8 boutique accommodation rooms to a high standard (bed making, bathrooms, vacuuming, dusting, etc.)
Maintain shared staff and guest areas including:
Staff change room
Breakfast room and residence kitchen
Laundry, Club office, and common member spaces
Coordinate stocktakes and ordering of:
Room amenities and guest supplies
Laundry and cleaning products
Residence kitchen provisions
Liaise with external laundry suppliers and manage deliveries
Report and coordinate maintenance issues and ensure all areas are safe, clean, and functional
Accommodation administration (i.e. checking in and checking out guests, making bookings, coordinating out of hours access)

Club & Kitchen Support:

Weekly deep clean of the main kitchen
Assist on the floor during large events or functions
Support setup or service during Club events (evening/weekend rostered work occasionally)

What We're Looking For

Experience & Skills:

Minimum 3 years’ experience in accommodation cleaning or hospitality support (preferably in a private club or 4–5 star hotel)
Strong understanding of OH&S procedures and safe cleaning practices
Confident communicator with excellent English (written and verbal)
Physically fit, highly organised, and able to manage time independently
Friendly, respectful and professional with members and guests
Comfortable using basic digital tools (email, online supplier orders)

Desirable:

Current First Aid Certificate
Experience in private Clubs or heritage properties

What We Offer

Annual Salary + superannuation + paid leave (annual, personal)
Penalty rates for approved weekend or evening work
Supportive, inclusive workplace culture
Christmas and New Year shutdown period (paid leave allocation), with extra four days of leave
A role where your contribution directly enhances the member experience

Pay: $30.00 – $40.00 per hour

Benefits:

Free food

Work Location: In person

Quick Apply

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