At Ravenhall Correctional Centre, we believe HR is more than administration. It is about enabling people to thrive in one of the most complex and rewarding environments in Victoria. As our HR Administration Support Officer, you will play a pivotal role in supporting staff development through a range of HR workforce activities, such as accurate record-keeping, timely processing of HR transactions and consistent application of HR policies, procedures and compliance requirements. This vital role ensures our workforce is equipped to deliver GEO’s Continuum of Care philosophy.
If you want to be part of a team that values operational excellence and employee wellbeing equally, whilst contributing to a workplace culture where every staff member feels supported, recognised, and empowered to make a difference, this is the opportunity for you!
As the HR Administration Support Officer, you will gain diverse, hands-on experience across the full HR spectrum. You'll be exposed to various stages of the Employee Lifecycle, from Recruitment and Onboarding, through to Compliance Reporting and Governance.
Recruitment & Onboarding
- Provide support to the Recruitment Coordinator with end‑to‑end administrative tasks for recruitment processes, including advertising, scheduling interviews, pre‑employment checks and documentation.
- Prepare employment contracts, onboarding packs, uniforms and system entries for new starters.
- Liaise with the Learning & Development Administrative Support Officer to ensure the timely delivery of induction programs, ensuring accurate attendance records and completion of mandatory requirements.
- Maintain candidate files and ensure compliance with privacy and security standards.
HR Operations & Employee Lifecycle Administration
- Process employee lifecycle changes including promotions, transfers, secondments, extensions, resignations and terminations.
- Maintain accurate employee records in HRIS and document management systems.
- Prepare letters, forms and templates in line with GEO policies, procedures, the Enterprise Agreement and Common Law Contracts.
- Support probation tracking, performance review cycles and compliance reporting.
- Support the Payroll Coordinator with payroll administration tasks.
- Monitor the various HR-related mailboxes, responding to queries where appropriate, or escalating to the appropriate Coordinator or Human Resources Manager.
Compliance, Reporting & Governance
- Ensure all HR processes align with legislation, contractual obligations, GEO policies and operating instructions.
- Support internal and external audits by preparing documentation and maintaining accurate records.
- Generate routine HR reports as required (e.g., headcount, turnover, training compliance, recruitment activity).
Employee Experience & Team Support
- Provide timely, professional customer service to staff and managers.
- Support HR projects, engagement initiatives and continuous improvement activities.
- Contribute to a positive, inclusive and values‑driven team culture.
- Other reasonable duties as required.
For more information on the role, please review the Position Description
- Demonstrated experience in HR administration, payroll support or a related administrative role
- Strong organisational skills with the ability to manage competing priorities in a high‑volume environment.
- High attention to detail and commitment to accuracy and confidentiality.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office and experience using HRIS or payroll systems.
- Ability to build effective working relationships with diverse stakeholders.
- Demonstrated alignment with GEO’s values, including safety, respect, integrity and rehabilitation‑focused practice
Desirable
- Certificate IV Business Administration, HR or related discipline.
- Knowledge of HR legislation, industrial instruments and compliance frameworks.
- Experience in corrections, emergency services, healthcare or other regulated environments
Ravenhall is an innovative facility focused on rehabilitation for young adults, Aboriginal prisoners, and those with complex mental health needs. Its unique campus-style design underpins GEO's Continuum of Care philosophy, which extends post-release through GEO’s Community Reintegration Centre. Working here means you're supporting the people who drive this critical mission forward.
Please Note: This role is situated within a correctional setting and will involve direct contact with prisoners. Ability to obtain and maintain a security clearance is mandatory.
For more information about our organisation visit our website www.geogroup.com.au
Joining GEO means being part of a team committed to professional excellence and making a real difference. We offer a compelling range of benefits:
- Professional development opportunities (including further education sponsorship)
- Competitive salary and free parking
- Employee Assistance Program
- Staff gym
- Subsidised meals
- Fitness Passport to promote wellbeing. Discounted gym and pool access for members and their families to over 1500 fitness facilities across Australia.
- Discounted Private Health Insurance (Medibank Private)
- VCEA (Victorian Correctional Employees Association)
To be considered for this role, proceed through the application questionnaire located beneath the job advertisement and attach a cover letter and your current resume.
Employment at Ravenhall Correctional Centre is subject to the successful completion of clearances and pre-employment checks prior to commencement. The application process has several stages, and should your application advance, you will be expected to engage in the following steps:
- In-Person (preferred) or Virtual Interview Attendance
- Reference checks will be conducted following the interview
- Fit2Work and National Police Certificate Authority Clearance which will be covered by our organisation
- Pre-Employment Medical and Fitness Assessment, which will be covered by our organisation
Important: Please note that Pre-Employment clearance can take approximately 6-8 weeks.
For any enquiries, or to discuss these positions in more detail please contact [email protected]
Applications close at 11:59pm Friday 12 June 2026
Please note* This is a progressive campaign and interviews may commence prior to the closure of the advertisement.
Aboriginal and Torres Strait Islander applicants are encouraged to apply
We are always looking for people to join our company who share the values that we stand for:
INTEGRITY RESPECT ACCOUNTABLE AGILE INNOVATIVE
