Job description
Opportunity: Senior Receptionist
Location: West Dental & Implants
Full-Time hours | Friendly Team | Supportive Environment
Are you a confident, organised, and patient-focused professional looking to make a real impact in a warm and welcoming dental setting? West Dental & Implants - Dental Practice is seeking an Experienced Senior Receptionist/ Practice Manager to join our team!
This is a fantastic opportunity for someone who enjoys both patient care and administrative work in a calm, professional environment.
Your Key Responsibilities
Administrative Duties
- Handle phone and email enquiries
- Monitor patient sources and marketing feedback
- Support in running a smooth reception operation
- Liaising between dental team and patients
- Perform general administrative duties as required
- Maintain a calm, professional, and supportive environment for both patients and colleagues
- Schedule appointments and assist with financial arrangements
- Prepare estimates, consent forms, and info sheets
- Manage follow-ups, recalls, and outstanding treatments
We're Looking For Someone Who Is:
- A confident communicator
- Friendly, approachable, adaptable and reliable
- Highly organised and calm under pressure
- Experienced in dental reception or treatment coordination
- Comfortable with dental software (training provided if needed)
- Proficient in using any dental software system with willingness to learn new platforms
What We Offer:
- Supportive and collaborative team environment
- Ongoing training and professional development
- A role where you can truly make a difference in patients' dental journeys
- Bonuses when KPI's are exceeded
Please do not contact the clinic directly.
Pay: $30.00 – $45.00 per hour
Work Location: In person
