Our Downer Facilities & Asset Services business provides end-to-end facilities management and asset lifecycle support services for Australia’s critical social and economic infrastructure. Operating across the health, education, government, future energy, power generation, oil and gas and industrial sectors, we work closely with our customers to optimise the reliability, efficiency and whole of life costs of their assets and facilities.
Downer is made up of more than 33,000 people who are all different. Different preferences and perspectives. Different histories and heritages. We are different in the way we think, the actions we take and the unique value we contribute to Downer and it’s these differences that are Downer’s greatest strength.
Te Kōwhiringa | The Opportunity
The focus of the Facilities Controller role is to ensure all of the hard maintenance services at the Precinct are delivered in an efficient and effective manner. The health environment requires an experienced individual who is able to plan, organise and prioritise their work in order to meet targets and strict deadlines. The development of effective working relationships with both the Operator and other members of the contract team is essential.
The Facility Controller role is responsible for providing the first line maintenance response to the Precinct, reporting directly to the Maintenance Manager. Support members of the team, especially the Help Desk personnel so that contractual requirements to the Operator are met.
Key Responsibilities:
Deliver prompt and effective maintenance services to ensure facilities are safe, secure, and fit for purpose at all times.
Respond to asset faults and rectifications in a timely manner, accurately recording work in QFM and meeting contractual KPIs.
Ensure all building systems, utilities, and infrastructure operate reliably without risk or disruption to occupants or the environment.
Coordinate contractor access, support site inductions, manage permits, and oversee works to ensure compliance with site standards.
Maintain a strong focus on health and safety, following Downer’s hazard and risk management processes to meet or exceed safety standards.
Support preventative and reactive maintenance, assist with BMS operations and reporting, and work collaboratively within a multi-skilled team.
Roster & Employment Conditions:
The Facility Controller position operates on a rotating roster comprising 12-hour shifts, alternating between day and night shifts on a four-week cycle. The role is governed by the applicable Fair Work Enterprise Agreement, offering five weeks of annual leave in addition to applicable shift penalties.
About you:
Trade qualified (A-Grade Electrician or Certified Plumber) with strong experience in building maintenance environments.
Minimum 5+ years’ post-trade experience, ideally within healthcare, commercial, or industrial facilities.
Proven experience delivering asset maintenance and managing subcontractors
Confident using maintenance systems (e.g. BMS, QFM work management software, Rapid Global contractor management system) and interpreting plans and technical documentation.
Strong understanding of health, safety, and regulatory requirements, including OH&S and relevant codes of practice.
Excellent communication skills, with the ability to build effective relationships with clients, customers, and internal teams.
Strong problem-solving ability, including identifying improvement opportunities and providing sound technical advice.
Reliable, flexible team player with solid computer skills and a commitment to quality, safety, and continuous learning.
Ko wai mātou | Our Organisation
At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.
Ko te take ka parekareka e koe ki te mahi ki kōnei | Why you will enjoy working here
We’re proud of our high-performance culture and commitment to diversity, offering:
You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.
We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.
We’re committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.
As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.
If you need support or adjustments through the recruitment process, just let us know, we’re here to help you put your best foot forward.
Me pēhea ki te tono | How to apply
Click "APPLY" and please include your CV and copies of relevant licenses/qualification. The reference number for this role is 732830.
We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.
