In-Demand Hotel Jobs in Torquay Qld

Guest Service Agent
Accor Apartments & Realty —Urangan QLD
- Weekend availability
- Hospitality
- Front desk
- Communication skills
11d
Craignish Country Club Hotel - Restaurant / Bar Supervisor
Craignish Country Club & Salt Cafe —Hervey Bay QLD
- Weekend availability
- Microsoft Word
- Hospitality
- Bar
- Employee discount
14d
Duty Manager - Front Office
SeaLink K'gari (Fraser Island) —Kingfisher Bay QLD
- Full-time
- Customer service
- First Aid Certification
- Hotel experience
- Travel reimbursement
- Employee assistance program
7d
Accommodation Manager - Kondari Hotel
Endeavour Group —Urangan QLD
- Full-time
- Hospitality
- Leadership
- Employee assistance program
3d

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Junior Store Assistant - Urangan
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Customer Support Officer
APM Communities —Pialba QLD
Fast-paced background - Call centres or busy retail floors are familiar territory. Understanding customer needs and scheduling appointments with care.
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hotel jobs near torquay qld

Guest Service Agent

Accor Apartments & Realty
Urangan QLD

Apply Now

Job Details

Casual
11 days ago

Qualifications

Hospitality
Front desk
Communication skills
Hotel experience
Time management

Full Job Description

Mantra Hervey Bay located along the beautiful marina with spectacular ocean views of Southern Queensland’s coastline comprises of one, two, and three-bedroom apartments and heated lagoon-style outdoor pool complete with decked bridge and waterfall. In your downtime, explore around K'gari by 4WD, swimming in crystal clear shorelines or taking a sunset cruise to watch the migration of Australia’s Humpback Whales.

Purpose
As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay. Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests.

Primary Responsibilities

Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-out
Confidant in communicating with guests and colleagues to ensure cohesive collaboration
Conquer challenges alongside guests, transforming dilemmas into success stories
Promote hotel amenities and services by having a deep understanding of products and offerings
Be the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledge
Display proficiency in accurately handling reservations and managing guest accounts

Skills and Experience

Previous experience in hotel front desk operations is a valuable asset
Innovative approach to exceeding customer service expectations
Skilled at collaborating within teams, as well as working independently
Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
Proficiency in both written and verbal communication
Available to work a variety of shifts including nights, overnights, weekends, and public holidays as required

Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

Apply Now

Refine Your Search

hotel jobs in torquay qld

Guest Service Agent

Craignish Country Club Hotel - Restaurant / Bar Supervisor

Duty Manager - Front Office

Accommodation Manager - Kondari Hotel

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