In-Demand customer relations representative Jobs in toowong, qld

Customer Relations Representative
FLSmidth, Inc. —Brisbane QLD
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Parental leave
- Employee assistance program
4d
Customer Relations Representative
IDEXX —East Brisbane QLD
- Full-time
- Communication skills
- Parental leave
Customer Relations Lead
FLSmidth, Inc. —Brisbane QLD
- Full-time
- Customer service
- Analysis skills
- Leadership
- Work from home
- Employee assistance program
11d
Fleet - Fleet Support Officer
Capital Transport Group —Hendra QLD
- Full-time
- Communication skills
Quick Apply
HR Business Partner
Americold Logistics LLC —Hemmant QLD
- Full-time
- Manufacturing
- Communication skills
- Employee discount
Quick Apply
22h
Production Supervisor
StandardAero —Brisbane QLD
- Full-time
- Maintenance
- Microsoft Office
- Education
10d

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Customer Relations Representative

FLSmidth, Inc. -
Brisbane QLD

Apply Now

Job Details

Full-time
4 days ago

Benefits

Parental leave
Employee assistance program
Salary packaging

Qualifications

Sales support
Customer service
SAP
ERP systems
Microsoft Office
Communication skills

Full Job Description

FLS is seeking a proactive and customer-focused Customer Relations Representative (CRR) to support our East Coast customer base across Australia.

This role is responsible for managing daily commercial activities, coordinating customer orders, supporting sales initiatives, and ensuring exceptional customer service throughout the customer journey. Working closely with Sales, Technical Support, Logistics, Finance, and Operations teams, you will play a key role in delivering a seamless customer experience while driving operational excellence.

Key Responsibilities

Manage the end-to-end order process, including order entry, acknowledgements, confirmations, prepayments, and delivery follow-up.
Act as the primary day-to-day contact for customers, providing responsive support and building strong relationships.
Coordinate Framework Purchase Agreements (FPAs), strategic stocking requests, consignment stock arrangements, warranty claims, and non-conformance reports (NCRs).
Maintain accurate customer and pricing data within ERP systems.
Prepare customer performance reports and identify opportunities to improve service delivery and operational efficiency.
Collaborate with Sales, Logistics, Finance, and Technical teams to ensure customer requirements are met and business objectives are achieved.

About You

Experience in customer service, sales support, order management, inside sales, or commercial administration.
Strong customer relationship, communication, and stakeholder management skills.
Highly organised with excellent attention to detail and the ability to manage multiple priorities.
Strong problem-solving skills, particularly in coordinating orders, freight, and customer requirements.
Experience with ERP systems such as Epicor, SAP, Oracle, or similar, along with Microsoft Office applications.

What we offer

Competitive remuneration package on offer.
Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.
Since 1882, FLSmidth has operated successfully within a global environment.
Development and training within a respected global OEM company.
Access to salary packaging options to allow you to maximize your after-tax income.
Employee Assistance Program for employees and immediate family.
Purchased annual leave options.
Paid Parental Leave
Access to a recognition and benefits platform.
Involvement with community and charity initiatives.

As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.

We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.

In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials

Please apply by clicking "apply" on this page.

Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.

Candidates will be contacted by email.

No recruiters and unsolicited agency referrals, please.

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.

Apply Now

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customer relations representative jobs in toowong, qld

Customer Relations Representative

Customer Relations Representative

Customer Relations Lead

Fleet - Fleet Support Officer

HR Business Partner

Production Supervisor

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