In-Demand Support analyst | application | Jobs in Sydney, Nsw

End User Services Support Analyst
Western Sydney Local Health District —Sydney NSW
- $97,502 - $113,707 a year
- Full-time
- Patient care
- Communication skills
12d
Junior Technical Support Analyst - 0.4 FTE
Standards Australia —Sydney NSW
- Full-time
- Customer service
- University
- In-person
Quick Apply
1d
Applications Support Analyst/Solution Engineer - IT Application Services
Catholic Healthcare —Macquarie Park NSW
- Full-time
- Azure
- Microsoft Outlook
- DevOps
- Parental leave
- Gym membership
Quick Apply
1d
Global Markets IT Application Support Analyst (Temporary)
BNP Paribas —Sydney NSW
- Full-time
- Analysis skills
- Bachelor's degree
- Agile
9d
End User Services Support Analyst
NSW Health —North Parramatta NSW
- $97,502 - $113,707 a year
- Full-time
- Patient care
- Communication skills
13d
Systems Support Analyst
Civica —Sydney NSW
- From $7,500 a month
- Full-time
- In-person
- Relocation assistance
- Health insurance
Quick Apply
Analyst Support Officer
Department of Education —Sydney NSW
- $99,938 - $110,271 a year
- Full-time
- Administrative experience
- Analysis skills
- Organisational skills
- Opportunities for advancement
5d
Business Analyst
NEXA Group Pty Ltd —Bondi Junction NSW
- $110,000 - $130,000 a year
- Full-time
- Management
- Microsoft Office
- Agile
Quick Apply
6d
Systems Support & Reporting Analyst
BGIS —Sydney NSW
- $75,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Databases
- Employee assistance program
- Referral program
IT Support Analyst
Hermès Paris —Sydney NSW
- Full-time
- Computer Science
- English
- In-person
6d
ICT Business Analyst (Full-Time)
Zensteel Pty Ltd —Silverwater NSW
- $85,000 - $90,000 a year
- Full-time
- CRM software
- Analysis skills
- Organisational skills
Quick Apply
13d
Technical Service Desk Analyst - Unisys Australia
Unisys Australia —Sydney NSW
- From $5,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
Quick Apply
Desktop Support Analyst, Information Technology
SMEC —Sydney NSW
- Full-time
- Computer Science
- Parental leave
Application Support Tech Lead Analyst (Margin and OTC Settlements) – Vice President
Citi —Sydney NSW
- Full-time
- Master's degree
- Databases
- Education
3d
Senior Analyst, Governance - Client Service and Support
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Data analysis skills
- Annual leave
- Work from home
Analyst, Office and Team Assistant
Janus Henderson —Sydney NSW
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
Analyst/Associate, Customer Onboarding Operations Specialist, DBS Australia (Sydney)
DBS Bank —Sydney NSW
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior SAP Application Support Analyst
PVH Corp. —Sydney NSW
- Full-time
- Analysis skills
- Communication skills
- Parental leave
- Employee assistance program
9d
IT Service Desk Analyst
ISS —Sydney NSW
- $70,000 - $80,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
- Employee discount
QA & Product Analyst - Mcmahons Point
BIG Brand Influence Group —Sydney NSW
- Full-time
- Management
- SQL
- APIs
Quick Apply
10d

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support analyst | application | jobs near sydney, nsw

End User Services Support Analyst

Western Sydney Local Health District -
Sydney NSW

Apply Now

Job Details

Full-time
$97,502 - $113,707 a year
12 days ago

Qualifications

Desktop support
ITIL Certification
Incident management
Deployment
Driver Licence
ITIL
Patient care
Communication skills
Intune
Help desk

Full Job Description

Western Sydney Local Health District

Reference number

REQ667778

Occupation

Analysts

Work type

Full-Time

Location

Sydney - Greater West

Salary Information

$97502 - $113707

Closing date

14 June 2026 at 11:59pm

Support healthcare teams with impactful IT solutions
Multi-site role with growth and learning opportunities
Join a collaborative and customer-focused ICT team

Keep healthcare connected by delivering responsive IT support, solving technical issues and building positive user experiences across a dynamic health environment.

Employment Type: Permanent Full Time
Position Classification: Analyst
Remuneration: $97,502 – $113,707 per annum
Hours Per Week: 38
Location: Across Western Sydney Local Health District

Where you'll be working
Western Sydney Local Health District (WSLHD) is dedicated to delivering world-class healthcare to one of Australia’s fastest growing and most diverse communities. As part of the End User Services team, you’ll play a vital role supporting clinicians, administrative staff and frontline healthcare workers by ensuring reliable and efficient IT services across multiple hospital and health service locations.

Working within a collaborative and fast-paced ICT environment, you’ll contribute to technology solutions that directly support patient care and operational excellence.
Work across a diverse range of healthcare and pathology environments
Join a supportive, knowledgeable and service-driven ICT team
Access ongoing learning and exposure to emerging technologies
Build relationships with a broad range of stakeholders and vendors
Contribute to meaningful work that supports patient outcomes

What you'll be doing
As an End User Services Support Analyst, you will provide high-quality technical support for end user hardware, operating systems, software and mobile technologies across WSLHD and Pathology West. You’ll deliver responsive customer service while managing incidents and requests in a dynamic multi-site environment.

You will troubleshoot and resolve technical issues both remotely and on-site, maintain accurate asset and ticket records, and work collaboratively with internal teams and vendors to ensure timely outcomes for users.

Provide Level 1 and Level 2 IT support across multiple locations
Troubleshoot hardware, software, mobile device and peripheral issues
Manage support requests and incidents to meet service level targets
Deliver outstanding customer service using clear, non-technical communication
Support equipment deployment, asset management and software compliance

Ready to make an impact?
Join a team where your technical expertise helps healthcare professionals deliver exceptional patient care every day. Apply now and become part of an organisation committed to collaboration, innovation and healthier communities.

How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Proven experience working with and troubleshooting Microsoft Operating Systems (Windows 8.1 & 1, Apple iOS, a wide range of end user devices/hardware and Microsoft 365 applications.
Demonstrated knowledge of Active Directory, System Centre Configuration Manager, Intune and WorkspaceOne and experience in image deployment, application packaging and package deployment.
Exceptional interpersonal, written and oral communication skills with a proven customer orientation.
Excellent analytical, troubleshooting and problem-solving skills.
Ability to prioritise, manage conflicting demands, meet service level targets and perform well under pressure.
Appropriate tertiary qualifications and Desktop support experience.
Knowledge of ITIL and practical experience with incident management and service request management practices.
An Australian Class C unrestricted driver’s licence and be willing to use it for work purposes.

Requisition ID: REQ667778
Applications Close: 14 June 2026

Need more information?

Discover more about the application process.
Review the detailed Position Description for insights into role requirements and criteria.
Explore the selection process, employment checks, outcomes and notifications.
For inquiries about the role, contact Stanley Sebastian on 0437 804 907.

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/

Westmead Hospital and Blacktown Hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital and Blacktown Hospital. This does not apply for staff with disability.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

#S-DNI

Apply Now

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