HR Business Partner (Part-Time)
AU-VIC-Campbellfield
At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a part-time HR Business Partner working on-site in Campbellfield, VIC, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
What You’ll Be Doing
This role is responsible for providing a comprehensive, professional & efficient generalist HR support service to specific client department areas at a local level - performance management, disciplinary & grievance, employee communications, training & development, employee relations/ legal, remuneration & benefits and employee satisfaction, in line with Percepta’s people strategies.
Work in partnership with Talent Acquisition to support a comprehensive, professional, and efficient recruitment service for the AU sites, from the initial identification of a vacancy through to the appointment of a new employee.
Facilitates the achievement of Percepta’s business objectives by coaching and supporting Managers and Team Leaders with their people management issues, delivering HR projects/ initiatives and identifying and resolving key HR issues.
During a Typical Day, You’ll
What You Bring to the Role
- Undergraduate University Degree or equivalent experience
- CIPD Qualified
- Mid-level HR Generalist experience
- In-house recruitment experience gained in a similar environment
- Previous practical experience of similar responsibilities as listed above, ideally gained in a contact centre, manufacturing or retail environment, other industries will be considered
- Excellent oral and written communication skills
- Knowledgeable with the use of technology, software, and social media (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends
- Ability to influence leadership and employees
- Excellent interpersonal skills to enable effective relationships
- Self-confident with the ability to challenge and ‘push back’ in an appropriate manner
- Excellent organisational and time management skills
- Self-motivated and able to prioritise
- Team player mindset
- Ability to demonstrate integrity and a professional demeanour
- Ability to multitask
- Sound judgement
- Approachable
- Able to maintain confidentiality and ability to handle sensitive material
- Strong customer service ethos
- Detail orientation with a high level of accuracy
- Thorough working knowledge of the Data Protection Act
- Proficiency in computer literacy, Microsoft Office (Word, Excel, etc.)
- Human Resources Information Systems (HRIS) experience with Oracle and Kronos would be an advantage
- Good working knowledge of current employment legislation
- Flexibility to travel to other sites in the AU with occasional overnight stays
- Ability to interact with others at varying organisational levels
What You Can Expect
- Competitive Salary with Incentives
- Hybrid/flexible working arrangements; Part-time option available
- Tuition Reimbursement
- Employee Assistance Program
- Training and Development Programs (Percepta College)
- Employee Rewards Program (Perci Perks)
- All necessary equipment for this role
About Percepta
Established in 2000 as a joint venture with TTEC, Percepta has specialised in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organisation, and we live, breathe, and play by them daily. At Percepta, we:
- Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
- Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
- Leave it better – We take ownership and leave every process, person, and place better than we found it.
- Win together – We succeed as one—celebrating, supporting, and showing up for each other.
- Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
