In-Demand Support manager apac Jobs in Springfield, Qld

Implementation Manager - APAC
Symplicity Corporation —Brisbane QLD
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
Category Manager Industrial Hose & Connectors Asia Pacific
Motion Asia Pacific Pty Ltd —Richlands QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
2h
General Manager - Volvo Bus APAC South
Volvo Group —Wacol QLD
- Hybrid work
- No degree
- Leadership
- Parental leave
2d
Customer Support Manager - APAC
Megaport —Brisbane QLD
- Full-time
- Hybrid work
- Management
- AI
- Leadership
- Wellness program
Client Partner
Thoughtworks —Brisbane QLD
- Sales
- In-person
- AI
Sr Manager, Culinary & Innovation
Subway —Brisbane QLD
- Full-time
- Culinary experience
- Marketing
- Bachelor's degree
- Tuition reimbursement
Quick Apply
HR Specialist, Contracts Management - APAC
Remote —Brisbane QLD
- $29,750 - $67,000 a year
- Remote
- Google Suite
- Conflict management
- AI
- Annual leave
- Work from home
Senior BIM Coordinator
Populous —South Brisbane QLD
- Communication skills
Sr Mgr, Culinary & Innovation
Subway —Brisbane QLD
- Full-time
- Culinary experience
- Marketing
- Bachelor's degree
- Tuition reimbursement
Quick Apply
Business Development Manager - Mining
NES Internal —Brisbane QLD
- Contract
- Sales
- Business development
- Recruiting
- Annual leave
SEO Manager
Omnicom Group —Brisbane QLD
- Full-time
- Employee assistance program
8d
Systems Administrator - APAC Operations
GHD —Brisbane QLD
- Hybrid work
- Azure
- Computer Science
- Analysis skills
General Manager Supply Chain - APAC
Hewitt —Brisbane QLD
- Full-time
- Bachelor's degree
- In-person
- Business
- Employee assistance program
Quick Apply
Key Account Manager, APAC
Ignition —Brisbane QLD
- Full-time
- Hybrid work
- Analysis skills
- AI
- Communication skills
- Work from home
- Parental leave
Quick Apply
2d
Systems Engineering Manager (APAC)
Metrea Management LLC —Brisbane QLD
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Annual leave
12h
Principal Hydrogeologist
SLR Consulting —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Communication skills
- Parental leave
Systems Engineering Manager (APAC)
Metrea —Brisbane QLD
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Annual leave
Quick Apply
4d
HSEQ Advisor
BGIS —Brisbane QLD
- Full-time
- Office
- Microsoft Office
- Construction
- Employee assistance program
- Referral program
Sales Enablement Manager
Pax8 Global —Brisbane QLD
- Full-time
- CRM software
- Sales
- Salesforce
- Health insurance
Civil Engineers - Water Infrastructure
Stantec —Brisbane QLD
- Full-time
- Bachelor's degree
- In-person
- Employee assistance program

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support manager apac jobs near springfield, qld

Implementation Manager - APAC

Symplicity Corporation -
Brisbane QLD

Apply Now

Job Details

Full-time

Qualifications

Bachelor's degree
SaaS
Communication skills

Full Job Description

Symplicity is a global higher education technology company serving more than 1,200 universities across 40+ countries. Our platform helps institutions connect students to career opportunities, streamline campus operations, and improve student success outcomes. Recently acquired by Volaris Group, a division of Constellation Software, Symplicity is entering an exciting phase of international growth, product innovation, and market expansion.

We are seeking a highly motivated and client-focused Software Implementation Manager to support our growing presence across the Asia-Pacific (APAC) region, with an immediate focus on Australia and New Zealand. This is an exciting opportunity to play a strategic role in delivering impactful technology solutions to higher education institutions while contributing directly to Symplicity’s continued expansion in the region.

About the Role

As a Software Implementation Manager, you will lead end-to-end client onboarding and implementation projects, acting as the primary point of contact throughout the deployment lifecycle. You will partner closely with universities and career services teams to understand their goals, configure solutions aligned with their needs, and ensure successful product adoption.

This role combines project management, client consulting, training, and solution delivery, requiring strong communication skills, business acumen, and the ability to manage multiple projects in a fast-paced, international environment.

Location: Brisbane City (Hybrid – 1 day per week onsite)
Travel: Occasional client site visits

Key Responsibilities

Lead implementation projects from kickoff through launch and adoption for assigned APAC clients.
Gather and analyze client requirements to align system configuration with institutional goals and career services objectives.
Conduct client training sessions and “train-the-trainer” workshops on system functionality, tools, workflows, and advanced modules.
Provide consultative guidance on implementation best practices and recommend creative configuration solutions when needed.
Develop and manage project plans, timelines, deliverables, and implementation milestones to ensure projects remain on schedule and within scope.
Coordinate with internal teams, including Professional Services, Product, and Client Relationship Specialists, to support successful deployments and custom solutions.
Review system configurations prior to launch, identify gaps or risks, and communicate recommendations to clients.
Maintain regular communication with clients throughout onboarding and post-launch to ensure satisfaction, adoption, and successful transition to long-term account management.
Support pre-sales activities, including product demonstrations, project scoping, and proposal input when necessary.
Manage multiple concurrent implementation projects while maintaining a high level of organization and client service excellence.

About You

Bachelor’s degree (BA/BS) in a related field required.
2+ years of experience in software implementation, SaaS onboarding, client success, project management, or a related customer-facing role.
Experience implementing enterprise technology solutions and/or working with higher education or career services environments is highly preferred.
Strong project management, organizational, and problem-solving skills.
Excellent communication and presentation abilities, with confidence leading client-facing training sessions and workshops.
Demonstrated ability to manage multiple priorities and adapt in a fast-paced, evolving environment.
Strong business acumen and consultative mindset with a focus on delivering exceptional customer experiences.
Quick learner with the ability to become highly proficient in Symplicity’s software solutions.
Comfortable working within a global and cross-functional team environment.
Passion for the Higher Education space and its impact.

Why Join Symplicity?

Opportunity to contribute directly to Symplicity’s international growth strategy.
Exposure to global clients and cross-cultural collaboration across APAC.
Dynamic, collaborative, and “fun but focused” work environment.
Hybrid work model with flexibility and autonomy.
Comprehensive benefits package.
Career growth opportunities within a rapidly expanding global organization backed by a leading software investment group.

Apply Now

Refine Your Search

support manager apac jobs in springfield, qld

Implementation Manager - APAC

Category Manager Industrial Hose & Connectors Asia Pacific

General Manager - Volvo Bus APAC South

Customer Support Manager - APAC

Client Partner

Sr Manager, Culinary & Innovation

HR Specialist, Contracts Management - APAC

Senior BIM Coordinator

Sr Mgr, Culinary & Innovation

Business Development Manager - Mining

SEO Manager

Systems Administrator - APAC Operations

General Manager Supply Chain - APAC

Key Account Manager, APAC

Systems Engineering Manager (APAC)

Principal Hydrogeologist

Systems Engineering Manager (APAC)

HSEQ Advisor

Sales Enablement Manager

Civil Engineers - Water Infrastructure

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