In-Demand warehouse/customer experience associate Jobs in silverwater nsw

CS Delivery Station Liaison, CS SDS Variable DSL - VAR, CS SDS Variable DSL - VAR
Amazon Commercial Services Pty Ltd —Eastern Creek NSW
- Full-time
- Data analysis skills
- Senior Secondary Certificate of Education
- Warehouse
Customer Fulfilment Associate
Refresco —Bankstown Aerodrome NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
7d
Warehouse/Customer Experience Associate
eBay Inc. —Sydney NSW
- Weekend availability
- Microsoft Office
- Administrative experience
- Analysis skills
Junior Network Admin
Techtronic Industries (TTI) —Kemps Creek NSW
- Management
- Computer Science
- Administrative experience
- Parental leave
- Employee assistance program
8d
Learning Coordinator, Fulfillment Center Learning & Development - New Site
Amazon Commercial Services Pty Ltd —Horsley Park NSW
- 8 hour shift
- Microsoft Excel
- Management
- Leadership
Associate Distribution Officer
Stryker —Arndell Park NSW
- Full-time
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Learning Coordinator
Amazon Commercial Services Pty Ltd —Moorebank NSW
- Overtime
- Microsoft Office
- Senior Secondary Certificate of Education
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1d
Operations Supervisor ICQA, New Site
Amazon Commercial Services Pty Ltd - F47 —Horsley Park NSW
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Ops Agent SpS
FedEx AMEA —Banksmeadow NSW
- Full-time
- No experience needed
- Microsoft Office
- No degree
Cluster Loss Prevention Manager, Security and Loss Prevention, WWOS INTL AU
Amazon Commercial Services Pty Ltd - F47 —Kemps Creek NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Change Manager
Pyramid Global Technologies —Sydney NSW
- Computer science
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EDI Deployment Lead
Americold Logistics LLC —Prospect NSW
- Full-time
- Customer service
- Master's degree
- Education
- Parental leave
Quick Apply
8d
Solution Designer / Sr. Dev Databricks
Pyramid Global Technologies —Sydney NSW
- Computer science
- Azure
- Scripting

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CS Delivery Station Liaison, CS SDS Variable DSL - VAR, CS SDS Variable DSL - VAR

Amazon Commercial Services Pty Ltd -
Eastern Creek NSW

Apply Now

Job Details

Full-time

Qualifications

Data analysis skills
Senior Secondary Certificate of Education

Full Job Description

DESCRIPTION

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders.

We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised and making sure we put smiles on customer’s faces.

Key job responsibilities
Connect customers with experts who can provide them the most accurate and up-to-date information about their packages
Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing grammatically correct, concise, and accurate written responses to customer issues
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible Full-Time (40+ hours per week) schedule

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

About the team
Our mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.

BASIC QUALIFICATIONS

High school or equivalent

PREFERRED QUALIFICATIONS

Speak, write, and read fluently in English

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

warehouse/customer experience associate jobs in silverwater nsw

CS Delivery Station Liaison, CS SDS Variable DSL - VAR, CS SDS Variable DSL - VAR

Customer Fulfilment Associate

Warehouse/Customer Experience Associate

Junior Network Admin

Learning Coordinator, Fulfillment Center Learning & Development - New Site

Associate Distribution Officer

Learning Coordinator

Operations Supervisor ICQA, New Site

Ops Agent SpS

Cluster Loss Prevention Manager, Security and Loss Prevention, WWOS INTL AU

Change Manager

EDI Deployment Lead

Solution Designer / Sr. Dev Databricks

I want to receive the latest job alert for warehouse/customer experience associate in silverwater nsw

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PREFERRED QUALIFICATIONS

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