Date: 1 Jul 2026
Location:
Shepparton, VIC, AU, 3630
Company:
Goulburn Valley Health
Reference Number: 2678
Employment Type: Permanent Full Time
Hours per Fortnight: 80
Classification: Registered Psychiatric Nurse Grade 4, Years 1 – 3 (NP75 - NP77), Social Worker Grade 4, Years 1 – 4 (HR25 – HR28), Occupational Therapist Grade 4, Years 1 – 4 (HR9 – HR12), Psychologist Grade 3, Years 1 – 4 (PL1 – PL4)
Location: Graham Street Campus, Shepparton
Salary Range: $110,479 - $130,603
International candidates encouraged to apply ANZCO 254422, 252411, 272511, 272311
About the role:
The Enhanced Triage Service is a telephone-based triage service and is one of two entry points into the Mental Health Program- the other being the PACER (Police, Ambulance and Clinical Emergency Response) clinician. As such it is crucial to the referral process across all sites where a Mental Health Assessment is required. It includes all referrals into the Adult, Child and Adolescent (CAMHS) Aged Mental Health Service and all other programs in Mental Health.
This position is integral to ensuring that the program runs in an efficient manner. This position is critical in the initial engagement and development of successful relationships with clients to ensure they have access to appropriate treatment and advice.
Triage is the first important step in the recovery process. The Triage Clinician is key to providing high quality, evidence-based screening and assessment overnight to assist clients to address their mental health concerns and contribute to the prevention and reduction of mental health symptoms. This program is essential to the Mental Health Program and the services it offers patients, carers, services and the wider community.
The selection requirements that need to be demonstrated are:
Understand and demonstrate the application of the Mental health triage scale to scenarios as well as the development of management plans that reflect the risk and safety plans along with appropriate referral pathways
Work independently and under pressure
High level of skills that reflect clear written and verbal communication
Have sound conflict resolution skills
Have a client centred approach whilst practicing the values of the hospital on a daily basis
Participate in continuous quality improvement activities
If qualifications are a requirement for this position, please attach a copy in support of your application. Qualification requirements are outlined in the Position Description under 'Key Selection Criteria'.
How to apply:
External applicants: please click ‘apply now’ to submit your application.
Current employees: please submit your application through the Employee Login on the Careers page. Internal applications can only be accepted via your employee profile: https://careers.gvhealth.org.au/
About GV Health – Mental Health Services:
Our skilled and committed team of Mental Health professionals provide an innovative range of services for individuals suffering from, or at risk of, serious mental health problems requiring short and long-term treatment and support. Our comprehensive service is offered across the municipalities of Mitchell, Murrindindi, Strathbogie, Greater Shepparton and Moira regions.
Our multidisciplinary professionals are from an array of backgrounds and disciplines and work across a range of settings and services including:
Adult and Older Adult Mental Health & Wellbeing Services
Community Mental Health & Wellbeing Services
Acute Adult and Older Adult Inpatient Unit - Wanyarra
Infant, Child and Youth Mental Health & Wellbeing Services
Access and Engagement Mental Health & Wellbeing Services
Visit https://www.gvhealth.org.au/ to learn more.
Our benefits:
Free Community Connector Program to personally welcome and connect you to our community
Generous salary packaging , subsidised staff parking and discounted leisure memberships
Flexible work practices and options to purchase additional leave to support work/life balance
Paid parental leave
Professional development and study leave to help reach your learning and career goals
A confidential Employee Assistance Program for you and your loved ones
Social club membership offering a range of events, functions and local community discounts
Our CREATE Outstanding monthly, bi-monthly and annual reward and recognition program
Safe, respectful and inclusive workplace:
GV Health is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQA+, who have different abilities, or are from culturally and linguistically diverse backgrounds.
GV Health has a zero tolerance of abuse, bullying and harassment, sexual harassment and discrimination in all forms, and is committed to fostering a psychologically safe workplace that supports the health, safety and wellbeing of our people. We are also committed to the safety, protection and wellbeing of all children.
Pre-employment requirements:
Pre-employment screening checks may be required, including but not limited to; Working with Children Check (WWCC), National Disability Insurance Scheme (NDIS) Worker Screening, International and National Police Checks, Aged Care Statutory Declaration, Visas and valid working rights in Australia, immunisations as mandated by Department of Health.
Further details of pre-employment requirements are provided in the Position Description and to successful candidates, or upon request. GV Health reserves the right to vary pre-employment screening from time to time and as directed by legislation and operational requirements.
Recruitment agencies should note that GV Health does not accept agency resumes. GV Health is not responsible for any fees related to any unsolicited resumes submitted by Recruitment Agencies.
