In-Demand Customer service Jobs in Shellharbour Nsw

Retail Customer Service Officer
Australia Post —Wollongong NSW
- From $28.58 an hour
- Part-time
- Customer service
- Administrative experience
- Recruiting
5h
Casual Retail Assistant | Shellharbour | MyHouse
Global Retail Brands —Shellharbour NSW
- Weekend availability
- Sales
- POS
- Communication skills
- Employee discount
Casual Customer Service and Sales Assistant
Beacon Lighting —Shellharbour NSW
- Weekend availability
- Customer service
- Communication skills
- Profit sharing
- Employee stock purchase plan
11d
Retail Team Member
BCF —Warrawong NSW
- Communication skills
8h
Store Team Member - Shellharbour
Universal Store —Shellharbour NSW
- Customer service
Store Team Member
Woolworths Supermarkets —Albion Park NSW
9d
Team Members
Zambrero —Albion Park NSW
- Cleaning
Quick Apply
Management Opportunities - rebel Warrawong
Rebel —Warrawong NSW
- Full-time
- Management
- Sales
- Merchandising
- Free parking
- Parental leave
Quick Apply
Team Member
Zeus Street Greek —Shellharbour NSW
- Hospitality
- No experience needed
Telstra Retail: Casual Customer Service & Sales Consultant SHELLHARBOUR
Telstra —Shellharbour NSW
- Full-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
3d
Salesperson
Harvey Norman —Warrawong NSW
- Weekend availability
- Customer service
- Communication skills
- Employee discount
Business Administration Trainee - Works and Services Depot
2. Shellharbour City Council (Active Recruitment) —Shellharbour NSW
- Up to $838 a week
- Full-time
- Customer service
- Administrative experience
- No degree
- On-the-job training
- Employee assistance program
4d
Customer Service Advisor
NEX Building Group —Oak Flats NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
11d
Customer Care Representative
Probe CX —Wollongong NSW
- Full-time
- Customer service
- Communication skills
- Wellness program
- Employee discount
Ten Tops Team Member
BERNARDI GROUP PTY LTD —Warilla NSW
- Customer service
- Communication skills
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Telstra —Wollongong NSW
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
Casual Sales Assistant | Goldmark Shellharbour
Goldmark —Shellharbour NSW
- Sales
- Customer service
- Merchandising
- Employee discount
Quick Apply
Sales Assistant
Anaconda —Wollongong NSW
- Weekend availability
- Communication skills
Telstra Retail: Casual Customer Service & Sales Consultant SHELLHARBOUR
Telstra Business Technology Centre Perth South —Shellharbour NSW
- Full-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
3d
Casual Sales Assistant - You & All Shellhabour, NSW
You + All Careers —Shellharbour NSW
- Weekend availability
- Employee discount
- Referral program
6h

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Retail Customer Service Officer

Australia Post -
Wollongong NSW

Apply Now

Job Details

Part-time
From $28.58 an hour
5 hours ago

Qualifications

Customer service
Administrative experience
Recruiting
Cash handling

Full Job Description

General information

Name

Retail Customer Service Officer

Site / Location

Wollongong Post Office

Ref #

12383816

Entity

Australia Post

Opening Date

04-Jun-2026

Suburb

Wollongong

State

New South Wales

Work Type

Fixed Term Part Time

Weekly Hours

Length of Assignment

5 months

Description & Requirements

Help us deliver like never before

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

This is a 5 month Fixed Term opportunity working 20 hours per week on a rotating roster. You will be required to work across the following outlets: Corrimal, Wollongong, Figtree, Warrawong, Dapto, Shellharbour City, and Kiama. Pay rates commence from $28.58 per hour plus 12% Superannuation.

About the opportunity

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

You'll be

Performing customer sales and service transactions with customers.
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
Assisting customers with mail lodgements and associate costs.
Building rewarding relationships with customers by understanding their needs.
Assisting with administrative duties such as stocktaking and record maintenance.

About you

You’re friendly, enthusiastic and reliable and you love working in a team environment.
You’re ready to put the customer at the centre of everything you do to help make a difference in the community.

Have experience in customer service and/or cash handling.
Be fit to lift up to 16kgs of mail regularly and stand for your shift.

How we'll deliver for you

We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.
Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

We’re delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on [email protected].

See what a day in the life on the Retail Team at Australia Post looks like:

Apply Now

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