In-Demand business services officer Jobs in robina, qld

Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
Business Services Officer
Bond University —Robina QLD
- $74,096.61 a year
- Full-time
- University
- Business
- Free parking
- Work from home
5d
Retail Customer Service Officer
Australia Post —Tweed Heads NSW
- $28.58 - $30.55 an hour
- Part-time
- Customer service
- Administrative experience
- Recruiting
- On-the-job training
9d
Contracts and Procurement Officer
Veolia Environmental Services —Tugun QLD
- Contract
- Hybrid work
- Communication skills
- Negotiation
- Parental leave
- Employee assistance program
9d
Data Officer (Public Health)
Queensland Government —Gold Coast QLD
- Temporary
- Patient monitoring
- Administrative experience
- Communication skills
4d
Health Info Services Officer
Gold Coast Private Hospital —Gold Coast QLD
- Up to $15,900 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
5d
Indoor Delivery Officer
Australia Post —Bundall QLD
- Full-time
- Recruiting
2d
Administation Officer
Churches of Christ —Benowa QLD
- Up to $18,549 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CPR Certification
- Annual leave
- Employee assistance program
Service Advisor / Customer Service Officer
Smart AVR —Nerang QLD
- Full-time
- CRM software
- Management
- Customer service
14d
Permit Officer
Veolia Environmental Services —Tugun QLD
- Parental leave
- Employee assistance program
Senior Administration Officer Support (Public Health)
Queensland Government —Gold Coast QLD
- Part-time
2d
Administration Officer
Bolton Clarke —Gold Coast QLD
- Part-time
- Microsoft Office
- Administrative experience
- No degree
- Health insurance
- Employee assistance program
Group Fleet Controller
Buildsafe —Arundel QLD
- Full-time
- Employee assistance program
- Gym membership
Quick Apply
5d
Roster Support Officer - Expression of Interest
Queensland Government —Gold Coast QLD
- Temporary
- Customer service
- Microsoft Office
Afterhours Security Officer - Additional Duties Senior Security Officer
Village Roadshow —Gold Coast QLD
- $30.27 - $42.18 an hour
- Part-time
- Working with children
- Computer skills
- Leadership
- Employee assistance program
Accounts Receivable Officer
AMA Collision —Arundel QLD
- Full-time
- Microsoft Excel
- Organisational skills
- Communication skills
- Referral program
10d
Teacher - Secondary, Year 7-12, Multiple Opportunities, Elanora State High School
Queensland Government —Gold Coast QLD
- Temporary
Client Service Officer
HUB24 —Gold Coast QLD
- Full-time
- Communication skills
- Time management
Field Research Officer - QLD - Gold Coast
Roy Morgan —Gold Coast QLD
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
Manager Environmental Health
Queensland Government —Gold Coast QLD
- Full-time
- Leadership
3d

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Customer Contact Officer

Serco Plc -
Varsity Lakes QLD

Apply Now

Job Details

Casual
$35.76 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$35.76 per hour (includes 25% casual loading)
This role operates on weekday shifts between 8:00 AM to 8:00 PM, with no weekend hours required
Approximately 20 - 30 hours per week, with capacity to increase to up to 38 hours, subject to business requirements
Complete 6 weeks of full-time training at our Varsity Lakes contact centre, then enjoy the flexibility of working from home, or from office or a hybrid model
Access to our extensive benefits including our rewards and discounts program
Access to our 24/7 Employee Assistance Program for you and your family

Make an impact at Serco

As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To join our team, you’ll be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
If you wish to work from home after completing training, you’ll need to supply your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

business services officer jobs in robina, qld

Customer Contact Officer

Business Services Officer

Retail Customer Service Officer

Contracts and Procurement Officer

Data Officer (Public Health)

Health Info Services Officer

Indoor Delivery Officer

Administation Officer

Service Advisor / Customer Service Officer

Permit Officer

Senior Administration Officer Support (Public Health)

Administration Officer

Group Fleet Controller

Roster Support Officer - Expression of Interest

Afterhours Security Officer - Additional Duties Senior Security Officer

Accounts Receivable Officer

Teacher - Secondary, Year 7-12, Multiple Opportunities, Elanora State High School

Client Service Officer

Field Research Officer - QLD - Gold Coast

Manager Environmental Health

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