Do you want to join a team of dynamic and detail-oriented engineers building capabilities that apply AI to simplify and automate enterprise system observability. In this role, you will help define how observability solutions add telemetry and monitor health, performance, and usage of ArcGIS systems.
By observing and analyzing both traditional and cloud infrastructure, software components, and operational metrics, our observability platform helps organizations understand system behavior, detect anomalies, optimize performance, and plan for future capacity across complex ArcGIS deployments.
We are evolving these capabilities to incorporate AI-assisted and agentic operations, enabling administrators to interact with system telemetry using natural language. These capabilities will support system health inquiries, capacity forecasting, root cause analysis, operational planning for maintenance events, and AI-assisted troubleshooting and remediation for enterprise ArcGIS environments.
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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